COB 300 PARGAS EXAM 1 STUDY GUIDE
What do managers do? - Answers - -unlocking employees potential
- climate control. the right climate for your employees to thrive
- its about communication
efficiency - Answers - getting work done with minimum effort, waste, or expenses
effectiveness - Answers - accomplishing tasks and getting goals that help fulfill
organizational objectives
planning - Answers - determining organizational goals and means to achieve them
organizing - Answers - deciding what does what and who does who
Leading - Answers - Inspiring and motivating workers to achieve organizational goals
controlling - Answers - monitor progress towards work goal and take corrective action
when needed
MVP traits in Managers - Answers - -motivate and engage
- ability to communicate
- work experience outside of their country
- high energy levels to travel 24/7
STEAM - Answers - 5 most precious resources
- skills (develop talents)
- time (nothing is free)
- energy (success comes from energy)
- attention (is it adding value)
- money (will money make you happy)
Top Managers - Answers - - CEO, VP, COO, CFO, CIO
- Context for change
- monitor for business environment
-
Middle Managers - Answers - plant regional, regional manager
First line Manager - Answers - Don't have managers reporting to them
- office managers
team leaders - Answers - managers who facilitate team activities for goals
, figurehead roles - Answers - the interpersonal role managers play when they perform
ceremonial duties
leader role - Answers - interpersonal role managers play when they motivate and
encourage workers to accomplish organizational objectives
liaison role - Answers - the interpersonal role managers play when they deal with people
outside their units
Monitor role - Answers - informational role managers play when they scan their
environment for information
disseminator role - Answers - informational role managers play when they share
information within the company
spokesperson role - Answers - the informational role managers play when they share
information with people outside their departments or companies
entrepreneur role - Answers - decisional role managers play when they adapt
themselves, their subordinates, and their units to change
Interpersonal Role - Answers - figurehead, leader, liaison
Informational Role - Answers - monitor, disseminator, spokesperson
Decisional Role - Answers - Entrepreneur, Disturbance, Handler
disturbance handler role - Answers - the decisional role managers play when they
respond to severe pressures and problems that demand immediate action
resource allocator role - Answers - the decisional role managers play when they decide
who gets what resources and in what amounts
negotiator role - Answers - the decisional role managers play when they negotiate
schedules, projects, goals, outcomes, resources, and employee raises
conceptual skills - Answers - - what companies are looking for
- the ability to see the organization as a whole, understand how the different parts affect
each other, and recognize how the company fits into or is affected by its envirnment
motivation to manage - Answers - an assessment of how enthusiastic employees are
about managing the work of others
Human Skills - Answers - the ability to work well with others
technical skills - Answers - A special skill to accomplish a specialized activity.
What do managers do? - Answers - -unlocking employees potential
- climate control. the right climate for your employees to thrive
- its about communication
efficiency - Answers - getting work done with minimum effort, waste, or expenses
effectiveness - Answers - accomplishing tasks and getting goals that help fulfill
organizational objectives
planning - Answers - determining organizational goals and means to achieve them
organizing - Answers - deciding what does what and who does who
Leading - Answers - Inspiring and motivating workers to achieve organizational goals
controlling - Answers - monitor progress towards work goal and take corrective action
when needed
MVP traits in Managers - Answers - -motivate and engage
- ability to communicate
- work experience outside of their country
- high energy levels to travel 24/7
STEAM - Answers - 5 most precious resources
- skills (develop talents)
- time (nothing is free)
- energy (success comes from energy)
- attention (is it adding value)
- money (will money make you happy)
Top Managers - Answers - - CEO, VP, COO, CFO, CIO
- Context for change
- monitor for business environment
-
Middle Managers - Answers - plant regional, regional manager
First line Manager - Answers - Don't have managers reporting to them
- office managers
team leaders - Answers - managers who facilitate team activities for goals
, figurehead roles - Answers - the interpersonal role managers play when they perform
ceremonial duties
leader role - Answers - interpersonal role managers play when they motivate and
encourage workers to accomplish organizational objectives
liaison role - Answers - the interpersonal role managers play when they deal with people
outside their units
Monitor role - Answers - informational role managers play when they scan their
environment for information
disseminator role - Answers - informational role managers play when they share
information within the company
spokesperson role - Answers - the informational role managers play when they share
information with people outside their departments or companies
entrepreneur role - Answers - decisional role managers play when they adapt
themselves, their subordinates, and their units to change
Interpersonal Role - Answers - figurehead, leader, liaison
Informational Role - Answers - monitor, disseminator, spokesperson
Decisional Role - Answers - Entrepreneur, Disturbance, Handler
disturbance handler role - Answers - the decisional role managers play when they
respond to severe pressures and problems that demand immediate action
resource allocator role - Answers - the decisional role managers play when they decide
who gets what resources and in what amounts
negotiator role - Answers - the decisional role managers play when they negotiate
schedules, projects, goals, outcomes, resources, and employee raises
conceptual skills - Answers - - what companies are looking for
- the ability to see the organization as a whole, understand how the different parts affect
each other, and recognize how the company fits into or is affected by its envirnment
motivation to manage - Answers - an assessment of how enthusiastic employees are
about managing the work of others
Human Skills - Answers - the ability to work well with others
technical skills - Answers - A special skill to accomplish a specialized activity.
