MIS FINAL EXAM STUDY SET UPDATED ACTUAL Questions And Correct
Answers
C
Terms in this set (135)
1) Which of the following is not one of the six strategic D
business objectives of information systems?
A) New products and services
B) Improved decision making
C) Competitive advantage
D) Improved employee morale
E) Survival
The Mandarin Oriental's use of computer systems to keep D
track of guests' preferences is an example of which of the
following?
A) Improved flexibility
B) Improved decision making
C) Improved efficiency
D) Customer intimacy
E) Operational excellence
Competitors were seeking which of the following C
business objectives when they rushed to provide ATMs
after Citibank introduced the first ATMs in New York?
A) Improved efficiency
B) Customer and supplier intimacy
C) Survival
D) Competitive advantage
E) Improved decision making
Which of the following is the key business metric behind A
the technologies implemented by Kroger, as discussed in
the chapter-opening case?
A) Higher customer satisfaction levels
B) Survival
C) Improved employee morale
D) Improved decision making
E) Reduced cost of supplies
,Which of the following is an example of a business using D
information systems to create a new product?
A) Walmart's RetailLink system
B) The Mandarin Oriental's use of computers to keep
track of guest preferences
C) Verizon's use of a web-based digital dashboard to
provide real-time company information for managers
D) Apple's creation of the iPod
E) Kroger's use of sensors to monitor cold food storage
temperatures
How much did American businesses spend on D
information systems hardware, software, and
telecommunications equipment in 2015?
A) About $100 million
B) About $1 billion
C) About $100 billion
D) About $1 trillion
E) About $10 trillion
To make sure they stock clothes that their customers will C
purchase, a department store implements a new
application that analyzes spending levels at their stores
and cross-references this data to popular clothing styles.
Which of the following business objectives is this
information intended to support?
A) Customer intimacy
B) Survival
C) Operational excellence
D) Improved decision making
E) New products and services
All of the following are new technology-related trends in E
MIS except:
A) cloud computing.
B) big data.
C) IoT.
D) the mobile digital platform.
E) co-creation of business value.
The three activities in an information system that produce E
the information organizations use to control operations
are:
A) information, research, and analysis.
B) input, output, and feedback.
C) data, information, and analysis.
D) data analysis, processing, and feedback.
E) input, processing, and output.
, Which of the following is a service provided by the B
Internet that uses universally accepted standards for
storing, retrieving, formatting, and displaying information
in a page format?
A) HTML
B) The World Wide Web
C) E-mail
D) An extranet
E) FTP
Which of the following is a private corporate network D
extended to authorized users outside the organization?
A) An intranet
B) The World Wide Web
C) The Internet
D) An extranet
E) FTP
Which of the following deals with behavioral issues as E
well as technical issues surrounding the development,
use, and impact of information systems used by
managers and employees in the firm?
A) Information systems literacy
B) Information systems architecture
C) Business processes
D) Information technology infrastructure
E) Management information systems
Which field of study focuses on both a behavioral and E
technical understanding of information systems?
A) Sociology
B) Operations research
C) Economics
D) Behavioral computing
E) Management information systems
Answers
C
Terms in this set (135)
1) Which of the following is not one of the six strategic D
business objectives of information systems?
A) New products and services
B) Improved decision making
C) Competitive advantage
D) Improved employee morale
E) Survival
The Mandarin Oriental's use of computer systems to keep D
track of guests' preferences is an example of which of the
following?
A) Improved flexibility
B) Improved decision making
C) Improved efficiency
D) Customer intimacy
E) Operational excellence
Competitors were seeking which of the following C
business objectives when they rushed to provide ATMs
after Citibank introduced the first ATMs in New York?
A) Improved efficiency
B) Customer and supplier intimacy
C) Survival
D) Competitive advantage
E) Improved decision making
Which of the following is the key business metric behind A
the technologies implemented by Kroger, as discussed in
the chapter-opening case?
A) Higher customer satisfaction levels
B) Survival
C) Improved employee morale
D) Improved decision making
E) Reduced cost of supplies
,Which of the following is an example of a business using D
information systems to create a new product?
A) Walmart's RetailLink system
B) The Mandarin Oriental's use of computers to keep
track of guest preferences
C) Verizon's use of a web-based digital dashboard to
provide real-time company information for managers
D) Apple's creation of the iPod
E) Kroger's use of sensors to monitor cold food storage
temperatures
How much did American businesses spend on D
information systems hardware, software, and
telecommunications equipment in 2015?
A) About $100 million
B) About $1 billion
C) About $100 billion
D) About $1 trillion
E) About $10 trillion
To make sure they stock clothes that their customers will C
purchase, a department store implements a new
application that analyzes spending levels at their stores
and cross-references this data to popular clothing styles.
Which of the following business objectives is this
information intended to support?
A) Customer intimacy
B) Survival
C) Operational excellence
D) Improved decision making
E) New products and services
All of the following are new technology-related trends in E
MIS except:
A) cloud computing.
B) big data.
C) IoT.
D) the mobile digital platform.
E) co-creation of business value.
The three activities in an information system that produce E
the information organizations use to control operations
are:
A) information, research, and analysis.
B) input, output, and feedback.
C) data, information, and analysis.
D) data analysis, processing, and feedback.
E) input, processing, and output.
, Which of the following is a service provided by the B
Internet that uses universally accepted standards for
storing, retrieving, formatting, and displaying information
in a page format?
A) HTML
B) The World Wide Web
C) E-mail
D) An extranet
E) FTP
Which of the following is a private corporate network D
extended to authorized users outside the organization?
A) An intranet
B) The World Wide Web
C) The Internet
D) An extranet
E) FTP
Which of the following deals with behavioral issues as E
well as technical issues surrounding the development,
use, and impact of information systems used by
managers and employees in the firm?
A) Information systems literacy
B) Information systems architecture
C) Business processes
D) Information technology infrastructure
E) Management information systems
Which field of study focuses on both a behavioral and E
technical understanding of information systems?
A) Sociology
B) Operations research
C) Economics
D) Behavioral computing
E) Management information systems
