TEST BANK FOR LEADERSHIP ROLES AND
MANAGEMENT FUNCTION IN NURSING 11TH
EDITION BY MARQUIS
I S
C
A N
F R
,TABLE OF CONTENT
UNIT I The Critical Triad: Decision Making, Management, and Leadership
Chapter 1 Decision Making, Problem Solving, Critical Thinking, and Clinical Reasoning:
Requisites for Successful Leadership and Management
Chapter 2 Classical Views of Leadership and Management
Chapter 3 Twenty-First-Century Thinking About Leadership and Management
UNIT II Foundation for Effective Leadership and Management: Ethics, Law, and
Advocacy
Chapter 4 Ethical Issues
Chapter 5 Legal and Legislative Issues
Chapter 6 Patient, Subordinate, Workplace, and Professional Advocacy
S
UNIT III Roles and Functions in Planning
Chapter 7 Organizational Planning
Chapter 8
I
Planned Change
Chapter 9 Time Management
Chapter 10
Chapter 11
C
Fiscal Planning and Health Care Reimbursement
Career Planning and Development in Nursing
UNIT IV Roles and Functions in Organizing
Chapter 12
Chapter 13
Organizational Structure
N
Organizational, Political, and Personal Power
Chapter 14 Organizing Patient Care
UNIT V Roles and Functions in Staffing
A
Chapter 15 Employee Recruitment, Selection, Placement, and Onboarding
Chapter 16
Chapter 17 Staffing Needs and Scheduling Policies F R
Educating and Socializing Staff in a Learning Organization
UNIT VI Roles and Functions in Directing
Chapter 18 Creating a Motivating Climate
Chapter 19 Organizational, Interpersonal, and Group Communication in Team Building
Chapter 20 Delegation
Chapter 21 Conflict, Workplace Violence, and Negotiation
Chapter 22 Collective Bargaining, Unionization, and Employment Laws
UNIT VII Roles and Functions in Controlling
Chapter 23 Quality Control in Creating a Culture of Patient Safety
Chapter 24 Performance Appraisal
Chapter 25 Problem Employees: Rule Breakers, Marginal Employees, and Those With
Substance Use Disorder
,Chapter 01: Decision making, problem solving critical thinking and
clinical reasoning: request for successful management and leadership
MULTIPLE QUESTIONS
1. What statement is true regarding decision making?
A) It is an analysis of a situation
B) It is closely related to evaluation
C) It involves choosing between courses of action
D) It is dependent upon finding the cause of a problem
ANSWER: C S
Feedback:
Decision making is a complex cognitive process often defined as choosing a particular
course of action. Problem solving is part of decision making and is a systematic process
I
that focuses on analyzing a difficult situation. Critical thinking, sometimes referred to as
reflective thinking, is related to evaluation and has a broader scope than decision
C
making and problem solving.
A) Its need for implementation time
N
2. What is a weakness of the traditional problem-solving model?
B) Its lack of a step requiring evaluation of results
A
C) Its failure to gather sufficient data
D) Its failure to evaluate alternatives
ANSWER: A
Feedback:
R
The traditional problem-solving model is less effective when time constraints are a
consideration. Decision making can occur without the full analysis required in problem
solving. Because problem solving attempts to identify the root problem in situations,
F
much time and energy are spent on identifying the real problem.
3. Which of the following statements is true regarding decision making?
A) Scientific methods provide identical decisions by different individuals for the
same problems
B) Decisions are greatly influenced by each person's value system
C) Personal beliefs can be adjusted for when the scientific approach to problem
solving is used
D) Past experience has little to do with the quality of the decision
ANSWER: B
Feedback:
Values, life experience, individual preference, and individual ways of thinking will
influence a person's decision making. No matter how objective the criteria will be, value
judgments will always play a part in a person's decision making, either consciously or
subconsciously.
, 4. What influences the quality of a decision most often?
A) The decision maker's immediate superior
B) The type of decision that needs to be made
C) Questions asked and alternatives generated
D) The time of day the decision is made
ANSWER: C
Feedback:
The greater the number of alternatives that can be generated by the decision maker, the
better the final decision will be. The alternatives generated and the final choices are
limited by each person's value system.
S
5. What does knowledge about good decision-making lead one to believe?
A) Good decision makers are usually right-brain, intuitive thinkers
B) Effective decision makers are sensitive to the situation and to others
I
C) Good decisions are usually made by left-brain, logical thinkers
D) Good decision making requires analytical rather than creative processes
C
ANSWER: B
Feedback:
Good decision makers seem to have antennae that make them particularly sensitive to
N
other people and situations. Left-brain thinkers are typically better at processing
language, logic, numbers, and sequential ordering, whereas right-brain thinkers excel at
nonverbal ideation and holistic synthesizing.
A
6. What is the best definition of decision making?
A) The planning process of management
B) The evaluation phase of the executive role
C) One step in the problem-solving process
D) Required to justify the need for scarce items
R
ANSWER: C
Feedback:
F
Decision making is a complex, cognitive process often defined as choosing a particular
course of action. Decision making, one step in the problem-solving process, is an
important task that relies heavily on critical thinking and clinical reasoning skills.
MANAGEMENT FUNCTION IN NURSING 11TH
EDITION BY MARQUIS
I S
C
A N
F R
,TABLE OF CONTENT
UNIT I The Critical Triad: Decision Making, Management, and Leadership
Chapter 1 Decision Making, Problem Solving, Critical Thinking, and Clinical Reasoning:
Requisites for Successful Leadership and Management
Chapter 2 Classical Views of Leadership and Management
Chapter 3 Twenty-First-Century Thinking About Leadership and Management
UNIT II Foundation for Effective Leadership and Management: Ethics, Law, and
Advocacy
Chapter 4 Ethical Issues
Chapter 5 Legal and Legislative Issues
Chapter 6 Patient, Subordinate, Workplace, and Professional Advocacy
S
UNIT III Roles and Functions in Planning
Chapter 7 Organizational Planning
Chapter 8
I
Planned Change
Chapter 9 Time Management
Chapter 10
Chapter 11
C
Fiscal Planning and Health Care Reimbursement
Career Planning and Development in Nursing
UNIT IV Roles and Functions in Organizing
Chapter 12
Chapter 13
Organizational Structure
N
Organizational, Political, and Personal Power
Chapter 14 Organizing Patient Care
UNIT V Roles and Functions in Staffing
A
Chapter 15 Employee Recruitment, Selection, Placement, and Onboarding
Chapter 16
Chapter 17 Staffing Needs and Scheduling Policies F R
Educating and Socializing Staff in a Learning Organization
UNIT VI Roles and Functions in Directing
Chapter 18 Creating a Motivating Climate
Chapter 19 Organizational, Interpersonal, and Group Communication in Team Building
Chapter 20 Delegation
Chapter 21 Conflict, Workplace Violence, and Negotiation
Chapter 22 Collective Bargaining, Unionization, and Employment Laws
UNIT VII Roles and Functions in Controlling
Chapter 23 Quality Control in Creating a Culture of Patient Safety
Chapter 24 Performance Appraisal
Chapter 25 Problem Employees: Rule Breakers, Marginal Employees, and Those With
Substance Use Disorder
,Chapter 01: Decision making, problem solving critical thinking and
clinical reasoning: request for successful management and leadership
MULTIPLE QUESTIONS
1. What statement is true regarding decision making?
A) It is an analysis of a situation
B) It is closely related to evaluation
C) It involves choosing between courses of action
D) It is dependent upon finding the cause of a problem
ANSWER: C S
Feedback:
Decision making is a complex cognitive process often defined as choosing a particular
course of action. Problem solving is part of decision making and is a systematic process
I
that focuses on analyzing a difficult situation. Critical thinking, sometimes referred to as
reflective thinking, is related to evaluation and has a broader scope than decision
C
making and problem solving.
A) Its need for implementation time
N
2. What is a weakness of the traditional problem-solving model?
B) Its lack of a step requiring evaluation of results
A
C) Its failure to gather sufficient data
D) Its failure to evaluate alternatives
ANSWER: A
Feedback:
R
The traditional problem-solving model is less effective when time constraints are a
consideration. Decision making can occur without the full analysis required in problem
solving. Because problem solving attempts to identify the root problem in situations,
F
much time and energy are spent on identifying the real problem.
3. Which of the following statements is true regarding decision making?
A) Scientific methods provide identical decisions by different individuals for the
same problems
B) Decisions are greatly influenced by each person's value system
C) Personal beliefs can be adjusted for when the scientific approach to problem
solving is used
D) Past experience has little to do with the quality of the decision
ANSWER: B
Feedback:
Values, life experience, individual preference, and individual ways of thinking will
influence a person's decision making. No matter how objective the criteria will be, value
judgments will always play a part in a person's decision making, either consciously or
subconsciously.
, 4. What influences the quality of a decision most often?
A) The decision maker's immediate superior
B) The type of decision that needs to be made
C) Questions asked and alternatives generated
D) The time of day the decision is made
ANSWER: C
Feedback:
The greater the number of alternatives that can be generated by the decision maker, the
better the final decision will be. The alternatives generated and the final choices are
limited by each person's value system.
S
5. What does knowledge about good decision-making lead one to believe?
A) Good decision makers are usually right-brain, intuitive thinkers
B) Effective decision makers are sensitive to the situation and to others
I
C) Good decisions are usually made by left-brain, logical thinkers
D) Good decision making requires analytical rather than creative processes
C
ANSWER: B
Feedback:
Good decision makers seem to have antennae that make them particularly sensitive to
N
other people and situations. Left-brain thinkers are typically better at processing
language, logic, numbers, and sequential ordering, whereas right-brain thinkers excel at
nonverbal ideation and holistic synthesizing.
A
6. What is the best definition of decision making?
A) The planning process of management
B) The evaluation phase of the executive role
C) One step in the problem-solving process
D) Required to justify the need for scarce items
R
ANSWER: C
Feedback:
F
Decision making is a complex, cognitive process often defined as choosing a particular
course of action. Decision making, one step in the problem-solving process, is an
important task that relies heavily on critical thinking and clinical reasoning skills.
