WGU D027 Advanced Nursing Practice Study
Guide Actual Exam 2026/2027 – Complete Exam-
Style Questions with Detailed Rationales | 100%
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Leadership, Management & Healthcare Systems
Q1: A nurse manager is attempting to motivate the staff to adopt a new evidence-based
documentation system. Instead of focusing on rewards or punishments, the manager focuses on
building trust, serving the needs of the team, and helping nurses develop professionally. Which
leadership style is the nurse manager demonstrating?
A. Transactional leadership
B. Autocratic leadership
C. Servant leadership
D. Laissez-faire leadership
Correct Answer: C
Rationale: The best answer is C because servant leadership prioritizes the growth and well-being
of the team and focuses on serving others to help them achieve their goals, rather than using
exchanges of rewards or punishments.
Q2: The charge nurse on a medical-surgical unit must delegate tasks to the team. Which task is
most appropriate to delegate to an Unlicensed Assistive Personnel (UAP)?
A. Performing the initial admission assessment for a new patient
B. Administering IV push medications
C. Obtaining a urine specimen from a stable patient
D. Developing the nursing care plan for a patient with a new diagnosis
Correct Answer: C
Rationale: This choice is correct because obtaining a urine specimen is a standardized, repetitive
task that does not require the critical judgment or assessment skills of a licensed nurse.
Assessments, IV medication administration, and care planning require RN licensure.
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Q3: During a shift handoff, the outgoing nurse uses the SBAR communication tool. Which
component of SBAR includes a brief statement of the patient's primary problem or reason for
admission?
A. Background
B. Situation
C. Assessment
D. Recommendation
Correct Answer: B
Rationale: This aligns with WGU D027 competencies because the "Situation" in SBAR is
specifically designed to immediately communicate the "what is going on right now" or the
reason for the communication, ensuring clarity from the start.
Q4: A nurse leader is implementing a new charting system. The leader holds educational
sessions, provides one-on-one coaching, and removes barriers to learning. According to Lewin's
Change Theory, which phase of change is the leader facilitating?
A. Unfreezing
B. Moving
C. Refreezing
D. Evaluation
Correct Answer: B
Rationale: You want to choose B because the "Moving" (or Changing) phase involves
implementing the actual change and providing support to help individuals move through the
transition. The leader is actively facilitating the shift to the new system.
Q5: Two nurses on the unit have a disagreement regarding the interpretation of a provider's order.
Instead of ignoring the issue, they sit down to discuss their viewpoints openly and collaborate to
find a solution that satisfies both parties and ensures patient safety. Which conflict resolution
strategy are they using?
A. Avoidance
B. Competition
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C. Accommodation
D. Collaboration
Correct Answer: D
Rationale: The best answer is D because collaboration involves working together to find a win-
win solution that satisfies both parties. This is the preferred method for resolving conflicts that
impact patient care and require a unified understanding.
Q6: A nurse manager notices that staff morale is low and turnover is high. To address this, the
manager decides to implement a "Shared Governance" model. What is the primary focus of
Shared Governance?
A. Centralized decision-making by administration
B. Empowering frontline nurses to have control over their practice and patient care decisions
C. Assigning more tasks to the unlicensed assistive personnel
D. Strict adherence to policies without staff input
Correct Answer: B
Rationale: This choice is correct because Shared Governance is a professional practice model
that gives nurses a voice in decision-making regarding patient care, unit operations, and practice
standards, thereby increasing autonomy and job satisfaction.
Q7: A nurse is experiencing burnout due to high patient acuity and staffing shortages. The nurse
manager acknowledges the nurse's feelings, validates the difficulty of the situation, and actively
listens without judgment. Which emotional intelligence competency is the manager
demonstrating?
A. Self-regulation
B. Motivation
C. Empathy
D. Social skills
Correct Answer: C
Rationale: You want to select C because empathy involves the ability to understand and share the
feelings of another. By acknowledging and validating the nurse's experience, the manager is
building trust and rapport.
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Q8: A nurse is caring for a patient who speaks a different language. The nurse uses the interpreter
to provide discharge instructions. Which action by the nurse demonstrates effective
communication?
A. Asking the interpreter to summarize the instructions after the nurse speaks
B. Speaking directly to the patient, not the interpreter, during the conversation
C. Using complex medical terminology to ensure accuracy
D. Asking the interpreter's opinion on the patient's condition
Correct Answer: B
Rationale: The best answer is B because the nurse should speak directly to the patient to maintain
a therapeutic relationship and respect the patient's dignity, treating the interpreter as a conduit for
the message.
Q9: A nurse leader is planning the staffing schedule for the upcoming month. She considers the
skill mix of the staff, the patient acuity census, and budget constraints. Which management
function is the nurse primarily performing?
A. Organizing
B. Staffing
C. Directing
D. Controlling
Correct Answer: A
Rationale: This choice is correct because organizing involves assembling resources, including
personnel, to accomplish objectives. While this involves staffing, arranging the schedule based
on skill mix and acuity is structuring the resources to meet unit demands.
Q10: A new graduate nurse is struggling with time management and frequently misses
medication times. The preceptor decides to shadow the nurse for a shift and provides immediate
feedback. According to Situational Leadership, which leadership style is the preceptor using?
A. Delegating
B. Supporting