CALIFORNIA QUALIFIED MANAGER LATEST 2026
COMPREHENSIVE EXAM QUESTIONS AND SOLUTIONS
RATED A+
✔✔A Proprietary Security Service Employer can hire one or more employees for
security, but the employees must register with BSIS as a PSO (Proprietary Security
Officer). PSSE is not allowed to perform work for more than one different organization. -
✔✔11.1 Proprietary Security Services Act
What is a PSSE?
✔✔Under BPC 7574.1, Proprietary Security Officer is an unarmed individual (no
exposed firearm allowed, only CCW) employed by a PSSE whose services are not
contracted to any other entity or person and who is required to wear a distinctive
uniform identifying the individual as a security officer. - ✔✔11.1 Proprietary Security
Services Act
What is a PSO?
✔✔Misdemeanor and $10,000 fine - ✔✔12.1 Private Security Services Act
What is the penalty for someone without a PPO and intent to commit fraud? (gives
business card, telling clients their licensed, showing they are a PPO)
✔✔Misdemeanor and $5,000 fine - ✔✔12.1 Private Security Services Act
What is the penalty for someone without a PPO and without intent to commit fraud?
✔✔Security officers are not allowed to detain people. The exception is under merchant
privilege. You must have an agreement with every single tenant to act on their behalf. -
✔✔12.7 Merchant Privilege
What is merchant privilege?
✔✔PPO is allowed to investigate incidents about loss, theft, embezzlement,
misappropriation, or concealment of property hired to protect. However, PPO would
need a private investigator license to investigate anything else outside this scope. -
✔✔12.8 Investigative Authority
What is the limit to any PPOs investigation authority?
✔✔Authority-employer policy allows security officers to search employee bags before
leaving the store. Whether officer is searching employees or customer's bags, officer
, needs to be looking for items belonging to the client (shrinkage) and not for unrelated
stolen items. - ✔✔13.2 Authority -Employer Policy
What is authority-employer Policy?
✔✔When there is imminent danger to our own life or someone else life - ✔✔14.4 Lethal
Force
When is lethal force justified?
✔✔For state law, you may not require or demand an employee or applicant to take a lie
detector test. If you give applicants in writing their right to refuse taking a lie detector
test =, then you may give employees a test. If you are engaging in interstate commerce,
the law allows private security firms to use polygraphs. If you engage in interstate
commerce, you have a workplace theft incident, and you have reasonable suspicion to
believe your officer is a suspect, you can have him submit to a polygraph. - ✔✔15.2 Lie
Detector Tests
When are you allowed to conduct lie detector test?
✔✔For current employees, I would not drug test unless: reasonable suspicion officer is
under the influence, or clear & present danger to coworkers/public, or if officer is
granted opportunity to test at a second facility. - ✔✔15.6 Alcohol & Drug Testing
When to conduct alcohol & drug testing?
✔✔Paid for all hours worked, Paid OT, rest & meal breaks, sick leave, reimbursements,
accurate wage statements - ✔✔16.1 Employee Rights
What are some employee rights?
✔✔30 min lunch when working 5+ hours,
Working less than 6 hours, the break can be waived with mutual agreement, two 30 min
breaks when working 10+ hours,
the officer may waive second 30 min lunch if worked no more than 12 hours and took
the first 30 min lunch,
must take second 30 min lunch when working 12+ hours. The officer is not allowed to
waive second 30 min lunch when they work 12+ hours - ✔✔16.2 Meal Breaks
What is the California state laws regarding meals and breaks?
✔✔FMLA and CFRA are similar. These acts authorize employees to take unpaid or paid
leave to care for oneself or another. - ✔✔16.3 Family & Medical Leave Act (FMLA) and
California Family Rights Act (CFRA)
COMPREHENSIVE EXAM QUESTIONS AND SOLUTIONS
RATED A+
✔✔A Proprietary Security Service Employer can hire one or more employees for
security, but the employees must register with BSIS as a PSO (Proprietary Security
Officer). PSSE is not allowed to perform work for more than one different organization. -
✔✔11.1 Proprietary Security Services Act
What is a PSSE?
✔✔Under BPC 7574.1, Proprietary Security Officer is an unarmed individual (no
exposed firearm allowed, only CCW) employed by a PSSE whose services are not
contracted to any other entity or person and who is required to wear a distinctive
uniform identifying the individual as a security officer. - ✔✔11.1 Proprietary Security
Services Act
What is a PSO?
✔✔Misdemeanor and $10,000 fine - ✔✔12.1 Private Security Services Act
What is the penalty for someone without a PPO and intent to commit fraud? (gives
business card, telling clients their licensed, showing they are a PPO)
✔✔Misdemeanor and $5,000 fine - ✔✔12.1 Private Security Services Act
What is the penalty for someone without a PPO and without intent to commit fraud?
✔✔Security officers are not allowed to detain people. The exception is under merchant
privilege. You must have an agreement with every single tenant to act on their behalf. -
✔✔12.7 Merchant Privilege
What is merchant privilege?
✔✔PPO is allowed to investigate incidents about loss, theft, embezzlement,
misappropriation, or concealment of property hired to protect. However, PPO would
need a private investigator license to investigate anything else outside this scope. -
✔✔12.8 Investigative Authority
What is the limit to any PPOs investigation authority?
✔✔Authority-employer policy allows security officers to search employee bags before
leaving the store. Whether officer is searching employees or customer's bags, officer
, needs to be looking for items belonging to the client (shrinkage) and not for unrelated
stolen items. - ✔✔13.2 Authority -Employer Policy
What is authority-employer Policy?
✔✔When there is imminent danger to our own life or someone else life - ✔✔14.4 Lethal
Force
When is lethal force justified?
✔✔For state law, you may not require or demand an employee or applicant to take a lie
detector test. If you give applicants in writing their right to refuse taking a lie detector
test =, then you may give employees a test. If you are engaging in interstate commerce,
the law allows private security firms to use polygraphs. If you engage in interstate
commerce, you have a workplace theft incident, and you have reasonable suspicion to
believe your officer is a suspect, you can have him submit to a polygraph. - ✔✔15.2 Lie
Detector Tests
When are you allowed to conduct lie detector test?
✔✔For current employees, I would not drug test unless: reasonable suspicion officer is
under the influence, or clear & present danger to coworkers/public, or if officer is
granted opportunity to test at a second facility. - ✔✔15.6 Alcohol & Drug Testing
When to conduct alcohol & drug testing?
✔✔Paid for all hours worked, Paid OT, rest & meal breaks, sick leave, reimbursements,
accurate wage statements - ✔✔16.1 Employee Rights
What are some employee rights?
✔✔30 min lunch when working 5+ hours,
Working less than 6 hours, the break can be waived with mutual agreement, two 30 min
breaks when working 10+ hours,
the officer may waive second 30 min lunch if worked no more than 12 hours and took
the first 30 min lunch,
must take second 30 min lunch when working 12+ hours. The officer is not allowed to
waive second 30 min lunch when they work 12+ hours - ✔✔16.2 Meal Breaks
What is the California state laws regarding meals and breaks?
✔✔FMLA and CFRA are similar. These acts authorize employees to take unpaid or paid
leave to care for oneself or another. - ✔✔16.3 Family & Medical Leave Act (FMLA) and
California Family Rights Act (CFRA)
