WGU D072 FUNDAMENTALS FOR SUCCESS
IN BUSINESS EXAM SCRIPT 2026
QUESTIONS WITH CORRECT SOLUTIONS
◉What are MORALS? Answer: Specific rules derived from core
values that guide our actions. Shared values within a community.
◉What are ETHICS? Answer: Guidelines, often referred to as code of
conduct, that organizations use to shape behavior based on shared
values.
◉What is a Code of Conduct? Answer: A set of guidelines and
standards that outline the expected behavior, ethical practices, and
responsibilities of individuals within an organization, ensuring
consistency, professionalism, and integrity in their action.
◉What are some traits of businesses that utilize Organizational
Ethics? Answer: Better reputation, stronger customer loyalty,
stakeholder trust, often lead the way in making the world a better
place.
◉What are the 4 main levels of ethical issues within organizations?
Answer: 1.) Societal Issues (environmental)
,2.) Stakeholder Issues (policies that affect customers, employees,
suppliers, and people within the community)
3.) Internal Policy Issues (the relationship between the company and
its employees)
4.) Personal Issues (interactions between people within the
organization. Gossip)
◉What's the relationship between laws and personal ethics?
Answer: For issues that law doesn't cover, sometimes personal
ethics can fill the void.
◉What are STAKEHOLDERS? Answer: Individuals or groups
affected by a decision, such as employees, customers, investors, and
the community.
◉What are some traits of businesses with questionable ethics?
Answer: Dwindling customer bases, employee turnover, investor
mistrust, fines and lawsuits.
◉What is the Ethics and Compliance Initiative (ECI)? Answer: It
suggest that the ethical tone of a business is set by the
organizational leadership.
◉Where to ethics and integrity tend to start (or fail)? Answer: At
the top and then it "trickles" down.
, ◉What happens if executives set unrealistic goals and failure carries
severe personal consequences? Answer: Employees may feel
pressured to compromise ethical standards.
◉What does CSR stand for? Answer: Corporate Social Responsibility
◉What is the purpose of CSR? Answer: Focuses on showing how
businesses can positively impact society through activities like
charity work, volunteering, environmental projects, and
humanitarian efforts. Businesses show CSR even if the ethical
solution might also generate a loss for the organization.
◉Who does CSR more benefit? Answer: Stakeholders with less
influence, like people living near corporate offices or factories.
◉What are CSOs? Answer: Chief Officers of Corporate Social
Responsibility/Chief Sustainability Officers.
Executives that manage efforts to make a profit while also benefiting
society.
◉What are some types of stakeholders? Answer: Community
members, employees, customers, shareholders, suppliers,
government agencies.
IN BUSINESS EXAM SCRIPT 2026
QUESTIONS WITH CORRECT SOLUTIONS
◉What are MORALS? Answer: Specific rules derived from core
values that guide our actions. Shared values within a community.
◉What are ETHICS? Answer: Guidelines, often referred to as code of
conduct, that organizations use to shape behavior based on shared
values.
◉What is a Code of Conduct? Answer: A set of guidelines and
standards that outline the expected behavior, ethical practices, and
responsibilities of individuals within an organization, ensuring
consistency, professionalism, and integrity in their action.
◉What are some traits of businesses that utilize Organizational
Ethics? Answer: Better reputation, stronger customer loyalty,
stakeholder trust, often lead the way in making the world a better
place.
◉What are the 4 main levels of ethical issues within organizations?
Answer: 1.) Societal Issues (environmental)
,2.) Stakeholder Issues (policies that affect customers, employees,
suppliers, and people within the community)
3.) Internal Policy Issues (the relationship between the company and
its employees)
4.) Personal Issues (interactions between people within the
organization. Gossip)
◉What's the relationship between laws and personal ethics?
Answer: For issues that law doesn't cover, sometimes personal
ethics can fill the void.
◉What are STAKEHOLDERS? Answer: Individuals or groups
affected by a decision, such as employees, customers, investors, and
the community.
◉What are some traits of businesses with questionable ethics?
Answer: Dwindling customer bases, employee turnover, investor
mistrust, fines and lawsuits.
◉What is the Ethics and Compliance Initiative (ECI)? Answer: It
suggest that the ethical tone of a business is set by the
organizational leadership.
◉Where to ethics and integrity tend to start (or fail)? Answer: At
the top and then it "trickles" down.
, ◉What happens if executives set unrealistic goals and failure carries
severe personal consequences? Answer: Employees may feel
pressured to compromise ethical standards.
◉What does CSR stand for? Answer: Corporate Social Responsibility
◉What is the purpose of CSR? Answer: Focuses on showing how
businesses can positively impact society through activities like
charity work, volunteering, environmental projects, and
humanitarian efforts. Businesses show CSR even if the ethical
solution might also generate a loss for the organization.
◉Who does CSR more benefit? Answer: Stakeholders with less
influence, like people living near corporate offices or factories.
◉What are CSOs? Answer: Chief Officers of Corporate Social
Responsibility/Chief Sustainability Officers.
Executives that manage efforts to make a profit while also benefiting
society.
◉What are some types of stakeholders? Answer: Community
members, employees, customers, shareholders, suppliers,
government agencies.
