CTS FINAL EXAM 2026 ACTUAL QUESTIONS AND
SOLUTIONS RATED A+
✔✔Digital signals are a stream of - ✔✔1's and 0's
✔✔The process of adding video and/or audio signals to an existing signal on a
predetermined carrier frequency is called - ✔✔Modulation
✔✔As the bandwidth of a display system increases, the potential resolution of the
images is - ✔✔Increased.
✔✔In a cable, the dielectric - ✔✔Insulates and separates two conductors.
✔✔The flow of electrons through a conductor is called - ✔✔Current
✔✔When comparing the relationship of current to voltage and resistance, current is: -
✔✔Directly proportional to the voltage and inversely proportional resistance.
✔✔Which two parameters play a key role during the initial assessment of an AV
project? - ✔✔Project schedule, Project Size
✔✔Technical support funding can include money for training and ___. - ✔✔Hiring
additional staff
✔✔A successful project is an AV system that meets the original design___, fulfills the
needs of the___, and remains in proper working order. - ✔✔Intention, user
✔✔Which type of warranty typically involves additional costs and adjustments to
meet the owner's needs? - ✔✔Service agreement
✔✔When training users during the System Commissioning and Training Phase, ___
groups allow for more hands-on time with the system. - ✔✔Smaller (up to six)
✔✔Verification and optimization are two concepts that are applied during System
Commissioning to ensure that: - ✔✔The design intent has been met
✔✔One way to efficiently manage a construction schedule is to use a ____. - ✔✔Gantt
chart
✔✔During the Construction Phase, what is likely to happen if a product is suddenly
discontinued? - ✔✔A request for change (RFC) may be submitted
,✔✔During shop testing, ___ is/are checked and ___ is/are tested. - ✔✔Proper
functioning of equipment, software
✔✔Proper functioning of equipment, software - ✔✔Site Installation
✔✔Where does the initial testing of a pre-assembled AV system typically occur in the
Construction Phase? - ✔✔At the warehouse, when the equipment is delivered
✔✔During the Design Phase, it is important to coordinate with which of the following
trades? - ✔✔Architect, electrical consultant, construction manager
✔✔The more accurate means to estimate dimensions of a commercial space during a
site inspection would be to? - ✔✔Count the number of ceiling tiles in a drop tile
instalation
✔✔A client requires a new boardroom. The sales person and engineer are sent to the
premises to measure
the facility and talk to the client. At this stage they should be performing a ____ -
✔✔Needs Analysis
✔✔What type of interview questions will help a client become interested in a new or
unfamiliar
technology? - ✔✔Leading Questions
✔✔As a courtesy before leaving the final needs analysis meeting, the customer should
be advised about: - ✔✔When to expect the proposal
✔✔When establishing initial contact with a client, try to develop a relationship early on
with the - ✔✔Stake Holders
✔✔The process of creating an AV solution begins with - ✔✔Performing a needs
analysis
✔✔Which of the following is defined as highly efficient? - ✔✔LED Lamp
✔✔To maximize the quality of projected images in a presentation you should ensure: -
✔✔The ambient light is controlled in the presentation area
✔✔Using best practices, determine maximum viewer distance by multiplying the text
height by: - ✔✔150
✔✔Sightlines for audience viewing in a given presentation space can be improved by: -
✔✔Providing a sloped, or stepped, seating arrangement
, ✔✔The correct time to discuss visible finishes for wall plates, surface mount speakers,
and wall mounted
screen casings is during the: - ✔✔Site Survey
✔✔During a site survey, the room appears to have a lot of reverberation present. What
treatment could be
recommended to improve the sound in the room? - ✔✔Use more softer, diffuse
surfaces
✔✔Direct coupled loudspeakers are usually listed by size, frequency response, power
handling capacity, and ___ - ✔✔Impedence
✔✔When developing an AV solution for a client, whose input is MOST crucial for
determining system requirements? - ✔✔The End User
✔✔What type of connector is this? - ✔✔BNC
✔✔Bluetooth technology can be useful in AV systems because it ______ - ✔✔Allows
additional connections for control of devices.
✔✔When working with a new technician, what is the best way to maintain quality
control? - ✔✔Provide training, enforce standards, and conduct observations
✔✔When conducting a client needs analysis to prepare the program report or brief, how
does the AV professional determine the end user's needs in a given project? -
✔✔Ascertain the specific activities the client wants to accomplish
✔✔A fundamental step in supporting the end user's needs is - ✔✔determining the
overall function of the room or facility type
✔✔What constraints on working at a site need to be noted when collecting site
information? - ✔✔Limitations on activities, time of day, parking & loading, noise
✔✔What factors impact acoustic quality in a given space or venue? - ✔✔Dimensions
and shape of the venue/room; reflected sound and ambient nois
✔✔To maximize the quality of projected images in a presentation you should ensure -
✔✔That ambient light is controlled in the presentation area
✔✔How can you address ambient noise issues in a room? - ✔✔Use acoustically
absorptive materials in the room.
SOLUTIONS RATED A+
✔✔Digital signals are a stream of - ✔✔1's and 0's
✔✔The process of adding video and/or audio signals to an existing signal on a
predetermined carrier frequency is called - ✔✔Modulation
✔✔As the bandwidth of a display system increases, the potential resolution of the
images is - ✔✔Increased.
✔✔In a cable, the dielectric - ✔✔Insulates and separates two conductors.
✔✔The flow of electrons through a conductor is called - ✔✔Current
✔✔When comparing the relationship of current to voltage and resistance, current is: -
✔✔Directly proportional to the voltage and inversely proportional resistance.
✔✔Which two parameters play a key role during the initial assessment of an AV
project? - ✔✔Project schedule, Project Size
✔✔Technical support funding can include money for training and ___. - ✔✔Hiring
additional staff
✔✔A successful project is an AV system that meets the original design___, fulfills the
needs of the___, and remains in proper working order. - ✔✔Intention, user
✔✔Which type of warranty typically involves additional costs and adjustments to
meet the owner's needs? - ✔✔Service agreement
✔✔When training users during the System Commissioning and Training Phase, ___
groups allow for more hands-on time with the system. - ✔✔Smaller (up to six)
✔✔Verification and optimization are two concepts that are applied during System
Commissioning to ensure that: - ✔✔The design intent has been met
✔✔One way to efficiently manage a construction schedule is to use a ____. - ✔✔Gantt
chart
✔✔During the Construction Phase, what is likely to happen if a product is suddenly
discontinued? - ✔✔A request for change (RFC) may be submitted
,✔✔During shop testing, ___ is/are checked and ___ is/are tested. - ✔✔Proper
functioning of equipment, software
✔✔Proper functioning of equipment, software - ✔✔Site Installation
✔✔Where does the initial testing of a pre-assembled AV system typically occur in the
Construction Phase? - ✔✔At the warehouse, when the equipment is delivered
✔✔During the Design Phase, it is important to coordinate with which of the following
trades? - ✔✔Architect, electrical consultant, construction manager
✔✔The more accurate means to estimate dimensions of a commercial space during a
site inspection would be to? - ✔✔Count the number of ceiling tiles in a drop tile
instalation
✔✔A client requires a new boardroom. The sales person and engineer are sent to the
premises to measure
the facility and talk to the client. At this stage they should be performing a ____ -
✔✔Needs Analysis
✔✔What type of interview questions will help a client become interested in a new or
unfamiliar
technology? - ✔✔Leading Questions
✔✔As a courtesy before leaving the final needs analysis meeting, the customer should
be advised about: - ✔✔When to expect the proposal
✔✔When establishing initial contact with a client, try to develop a relationship early on
with the - ✔✔Stake Holders
✔✔The process of creating an AV solution begins with - ✔✔Performing a needs
analysis
✔✔Which of the following is defined as highly efficient? - ✔✔LED Lamp
✔✔To maximize the quality of projected images in a presentation you should ensure: -
✔✔The ambient light is controlled in the presentation area
✔✔Using best practices, determine maximum viewer distance by multiplying the text
height by: - ✔✔150
✔✔Sightlines for audience viewing in a given presentation space can be improved by: -
✔✔Providing a sloped, or stepped, seating arrangement
, ✔✔The correct time to discuss visible finishes for wall plates, surface mount speakers,
and wall mounted
screen casings is during the: - ✔✔Site Survey
✔✔During a site survey, the room appears to have a lot of reverberation present. What
treatment could be
recommended to improve the sound in the room? - ✔✔Use more softer, diffuse
surfaces
✔✔Direct coupled loudspeakers are usually listed by size, frequency response, power
handling capacity, and ___ - ✔✔Impedence
✔✔When developing an AV solution for a client, whose input is MOST crucial for
determining system requirements? - ✔✔The End User
✔✔What type of connector is this? - ✔✔BNC
✔✔Bluetooth technology can be useful in AV systems because it ______ - ✔✔Allows
additional connections for control of devices.
✔✔When working with a new technician, what is the best way to maintain quality
control? - ✔✔Provide training, enforce standards, and conduct observations
✔✔When conducting a client needs analysis to prepare the program report or brief, how
does the AV professional determine the end user's needs in a given project? -
✔✔Ascertain the specific activities the client wants to accomplish
✔✔A fundamental step in supporting the end user's needs is - ✔✔determining the
overall function of the room or facility type
✔✔What constraints on working at a site need to be noted when collecting site
information? - ✔✔Limitations on activities, time of day, parking & loading, noise
✔✔What factors impact acoustic quality in a given space or venue? - ✔✔Dimensions
and shape of the venue/room; reflected sound and ambient nois
✔✔To maximize the quality of projected images in a presentation you should ensure -
✔✔That ambient light is controlled in the presentation area
✔✔How can you address ambient noise issues in a room? - ✔✔Use acoustically
absorptive materials in the room.
