CTS CORE EXAM TEST 2026 QUESTIONS AND
SOLUTIONS RATED A+
✔✔__ is the process of examining methods, techniques, and principles from peer
organizations and facilities.MAYBE - ✔✔Benchmarking
✔✔What is a primary objective of a benchmarking session with a client?MAYBE -
✔✔NOT! Create a detailed audiovisual system design
✔✔A customer is reporting that a wireless handheld microphone is not working in a
space. You've tested the microphone (including transmitter), the channel input on the
mixer and all associated connections and the mic still does not work. What is the next
logical step in troubleshooting? - ✔✔Swap the microphone receiver with another known
working unit, making sure the frequency/channel matches.
✔✔The brightness controls on a display adjusts which level? - ✔✔Black level
✔✔The document which is presented to the end user as a summary of the need
analysis and site survey is called the:MAYBE - ✔✔NOT Scope Review
✔✔What is the aspect ratio of a screen that has a height of 29.5 inches (74.9 cm) and a
diagonal of inches 60 inches (152.4 cm) - ✔✔16:9
✔✔Where is the BEST location for end user training for a newly installed
videoconferencing system?Where is the BEST location for end user training for a newly
installed videoconferencing system? - ✔✔At the same room that the new system was
installed in
✔✔What is the BEST way to determine how reverberant a space is? - ✔✔Use an RT60
meter
✔✔Please select the appropriate resolution for an UHD display - ✔✔3840 x 2160
✔✔To maximize the quality of projected images in a presentation, the AV technician
should ensure that there is minimal - ✔✔ambient light in the display environment
✔✔You've been dispatched to address an installation in which a ceiling mounted
projector is overheating. What is the FIRST step you might take in troubleshooting this
issue? - ✔✔Check the air filters to ensure they're free of all dust and clean if necessary
✔✔To maximize the quality of projected images in a presentation, the AV technician
should ensure that there is minimal MAYBE - ✔✔ambient light in the display
environment
, ✔✔When establishing initial contact with a client, try to develop a relationship early on
with the: - ✔✔Stakeholders
✔✔A component fails in the first month after an install. What is the BEST mechanism
for the client to have it replaced? - ✔✔Service Agreement
✔✔When installing an audiovisual system, a user connects a laptop to an HDMI
distribution amplifier with two monitors connected. The first monitor shows the laptop
screen without any difficulty, the second monitor does not. The likely cause is -
✔✔EDID
✔✔As part of regular system maintenance, when is the BEST time to update device
firmware? - ✔✔After coordination with the client, and when the system will be available
for an extended period of time
✔✔is the process of examining methods, techniques, and principles from peer
organizations and facilities. - ✔✔Benchmarking
✔✔While evaluating a potential audio/video conference room site, you notice the HVAC
system appears to be introducing a substantial amount of noise into the environment.
What should be your first course of action? - ✔✔Obtain RC or NC measurements of the
HVAC noise and provide to the design team to articulate the implications to the client's
site.
✔✔When designing a client's new training room, the MOST important information would
come from the - ✔✔end-user descriptions of how the room will be utilized
✔✔What is the PRIMARY goal of establishing a remote-monitoring service for a
customer site? - ✔✔Track system usage, identify systems component failures and
identify tampering
✔✔The minimum load safety rating for mounting audio visual equipment is:MAYBE -
✔✔5:1
✔✔The AV Systems Performance Verification Process is BEST described as? - ✔✔A
detailed adjustment procedure of each of the most important AV equipment
configurations
✔✔Which is of the following is TRUE of a decibel?MAYBE - ✔✔It is a measure of
loudness?
SOLUTIONS RATED A+
✔✔__ is the process of examining methods, techniques, and principles from peer
organizations and facilities.MAYBE - ✔✔Benchmarking
✔✔What is a primary objective of a benchmarking session with a client?MAYBE -
✔✔NOT! Create a detailed audiovisual system design
✔✔A customer is reporting that a wireless handheld microphone is not working in a
space. You've tested the microphone (including transmitter), the channel input on the
mixer and all associated connections and the mic still does not work. What is the next
logical step in troubleshooting? - ✔✔Swap the microphone receiver with another known
working unit, making sure the frequency/channel matches.
✔✔The brightness controls on a display adjusts which level? - ✔✔Black level
✔✔The document which is presented to the end user as a summary of the need
analysis and site survey is called the:MAYBE - ✔✔NOT Scope Review
✔✔What is the aspect ratio of a screen that has a height of 29.5 inches (74.9 cm) and a
diagonal of inches 60 inches (152.4 cm) - ✔✔16:9
✔✔Where is the BEST location for end user training for a newly installed
videoconferencing system?Where is the BEST location for end user training for a newly
installed videoconferencing system? - ✔✔At the same room that the new system was
installed in
✔✔What is the BEST way to determine how reverberant a space is? - ✔✔Use an RT60
meter
✔✔Please select the appropriate resolution for an UHD display - ✔✔3840 x 2160
✔✔To maximize the quality of projected images in a presentation, the AV technician
should ensure that there is minimal - ✔✔ambient light in the display environment
✔✔You've been dispatched to address an installation in which a ceiling mounted
projector is overheating. What is the FIRST step you might take in troubleshooting this
issue? - ✔✔Check the air filters to ensure they're free of all dust and clean if necessary
✔✔To maximize the quality of projected images in a presentation, the AV technician
should ensure that there is minimal MAYBE - ✔✔ambient light in the display
environment
, ✔✔When establishing initial contact with a client, try to develop a relationship early on
with the: - ✔✔Stakeholders
✔✔A component fails in the first month after an install. What is the BEST mechanism
for the client to have it replaced? - ✔✔Service Agreement
✔✔When installing an audiovisual system, a user connects a laptop to an HDMI
distribution amplifier with two monitors connected. The first monitor shows the laptop
screen without any difficulty, the second monitor does not. The likely cause is -
✔✔EDID
✔✔As part of regular system maintenance, when is the BEST time to update device
firmware? - ✔✔After coordination with the client, and when the system will be available
for an extended period of time
✔✔is the process of examining methods, techniques, and principles from peer
organizations and facilities. - ✔✔Benchmarking
✔✔While evaluating a potential audio/video conference room site, you notice the HVAC
system appears to be introducing a substantial amount of noise into the environment.
What should be your first course of action? - ✔✔Obtain RC or NC measurements of the
HVAC noise and provide to the design team to articulate the implications to the client's
site.
✔✔When designing a client's new training room, the MOST important information would
come from the - ✔✔end-user descriptions of how the room will be utilized
✔✔What is the PRIMARY goal of establishing a remote-monitoring service for a
customer site? - ✔✔Track system usage, identify systems component failures and
identify tampering
✔✔The minimum load safety rating for mounting audio visual equipment is:MAYBE -
✔✔5:1
✔✔The AV Systems Performance Verification Process is BEST described as? - ✔✔A
detailed adjustment procedure of each of the most important AV equipment
configurations
✔✔Which is of the following is TRUE of a decibel?MAYBE - ✔✔It is a measure of
loudness?
