API 1169 QUALITY TERMS EXAM QUESTIONS WITH VERIFIED SOLUTIONS LATEST UPDATE 2026

API 1169 QUALITY TERMS EXAM QUESTIONS WITH VERIFIED SOLUTIONS LATEST UPDATE 2026 Quality - Answers degree to which a set of inherent characteristics fulfills requirements Requirement - Answers need or expectation that is stated, generally implied or obligatory Grade - Answers category or rank given to different quality requirements for products, processes or systems having the same functional use Customer Satisfaction - Answers customer's perception of the degree to which the customer's requirements have been fulfilled Capability - Answers ability of an organization, system or process to realize a product that will fulfil the requirements for that product Competence - Answers demonstrated ability to apply knowledge and skills System - Answers set of interrelated or interacting elements Management System - Answers system to establish policy and objectives and to achieve those objectives Quality Management System - Answers management system to direct and control an organization with regard to quality Quality Policy - Answers overall intentions and direction of an organization related to quality as formally expressed by top management Quality Objective - Answers something sought, or aimed for, related to quality Management - Answers coordinated activities to direct and control an organization Top Management - Answers person or group of people who directs and controls an organization at the highest level Quality Management - Answers coordinated activities to direct and control an organization with regard to quality Quality Planning - Answers part of quality management focused on setting quality objectives and specifying necessary operational processes and related resources to fulfill the quality objectives Quality Control - Answers part of quality management focused on fulfilling quality requirements Quality Assurance - Answers part of quality management focused on providing confidence that quality requirements will be fulfilled Quality Improvement - Answers part of quality management focused on increasing the ability to fulfill quality requirements Continual Improvement - Answers recurring activity to increase the ability to fulfill requirements Effectiveness - Answers extent to which planned activities are realized and planned results achieved Efficiency - Answers relationship between the result achieved and the resources used Organization - Answers group of people and facilities with an arrangement of responsibilities, authorities and relationships Organizational Structure - Answers arrangement of responsibilities, authorities and relationships between people Infrastructure - Answers (organizationsystem of facilities, equipment and services needed for the operation of an organization Work Environment - Answers set of conditions under which work is performed Customer - Answers organization or person that receives a product Supplier - Answers organization or person that provides a product Interested Party - Answers person or group having an interest in the performance or success of an organization Contract - Answers binding agreement Process - Answers set of interrelated or interacting activities which transforms inputs into outputs Project - Answers unique process, consisting of a set of coordinated and controlled activities with start and finish dates, undertaken to achieve an objective conforming to specific requirements, including the constraints of time, cost and resources Design and Development - Answers set of processes that transforms requirements into specified characteristics or into the specification of a product, process or system Procedure - Answers specified way to carry out an activity or a process Characteristic - Answers distinguishing feature Quality Characteristic - Answers inherent characteristic of a product, process or system related to a requirement Dependability - Answers collective term used to describe the availability performance and its influencing factors: reliability performance, maintainability performance and maintenance support performance Traceability - Answers ability to trace the history, application or location of that which is under consideration Conformity - Answers fulfillment of a requirement Nonconformity - Answers non-fulfillment of a requirement Defect - Answers non-fulfilment of a requirement related to an intended or specified use Preventive Action - Answers action to eliminate the cause of a potential nonconformity or other undesirable potential situation Corrective Action - Answers action to eliminate the cause of a detected nonconformity or other undesirable situation Correction - Answers action to eliminate a detected nonconformity Rework - Answers action on a nonconforming product to make it conform to the requirements Regrade - Answers alteration of the grade of a nonconforming product in order to make it conform to requirements differing from the initial ones Repair - Answers action on a nonconforming product to make it acceptable for the intended use Scrap - Answers action on a nonconforming product to preclude its originally intended use Concession - Answers permission to use or release a product that does not conform to specified requirements Deviation Permit - Answers permission to depart from the originally specified requirements of a product prior to realization Release - Answers permission to proceed to the next stage of a process Information - Answers meaningful data Document - Answers information and its supporting medium Specification - Answers document stating requirements Quality Manual - Answers document specifying the quality management system of an organization Quality Plan - Answers document specifying which procedures and associated resources shall be applied by whom and when to a specific project, product, process or contract Record - Answers document stating results achieved or providing evidence of activities performed Objective Evidence - Answers data supporting the existence or verity of something Inspection - Answers conformity evaluation by observation and judgement accompanied as appropriate by measurement, testing or gauging Test - Answers determination of one or more characteristics according to a procedure Verification - Answers confirmation, through the provision of objective evidence, that specified requirements have been fulfilled