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TXRH Server Test Texas Roadhouse Complete Q&A

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This document contains a full set of Texas Roadhouse server test questions and correct answers. It covers service procedures, guest interaction standards, sales techniques, timing guidelines, and alcohol policies. The content is comprehensive and aligned with real server training, making it useful for exam preparation and improving on-the-job performance.

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Texas Roadhouse Server Test
Questions And Correct Answers


What is the Texas Roadhouse story?

Hand-cut steaks, fall off the bone ribs, fresh baked bread, made from scratch side items
and dressings, ice cold beer, and legendary margaritas




What does GROW stand for?

guest right of way




What is the first time guest program?

Identifying and WOWing guests who have never eaten at Texas Roadhouse




Define the term "86"

An item is no longer available




Define the term "pocket check"

An order taken that has not been placed into the POS and forgotten.

, What is an example of "full hands in, full hands out"

Taking dirty dishes back to dish area




Define the term "flagging"

Placing a bev nap in front of a guest to show they have been greeted




What is an example of running side work

Refilling Ice, Making Tea, Running plates to dining room




Why is "pre-bussing" so important?

All of the above




What are the main categories of salesmanship?

Suggestive selling, upselling and sharing




Telling the guest your favorite item is an example of:

suggestive selling

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