OMIS 338 CERTIFICATION SCRIPT 2026
QUESTIONS WITH SOLUTIONS GRADED A+
◍ Which of the following focuses on the nonprocess features and capabilities
of an organization and includes the workforce, operating plans and control
systems, quality control, organizational structure, compensation systems,
learning and innovation systems, and support services?a. Operations design
choiceb. Mass customizationc. Innovationd. Infrastructure.
Answer: d. Infrastructure
◍ Which of these applies to inventory situations in which one order is placed
for a good in anticipation of a future selling season where demand is
uncertain?.
Answer: the single period inventory model
◍ The manager of a poultry plant wants to expand operations to house 650,000
laying hens, almost doubling the current capacity. If the plant expands on
site, it is facing fixed costs of $8.6 million and a unit cost of $7.21 per bird.
One alternative (Plan 9) has fixed costs of $3.6 million and a unit cost of
$12.46 per hen. A different alternative (Plan X) has a fixed cost of $7
million and a unit cost of $9.41. Finally, a different perspective is captured
by Plan B, with a fixed cost of $6.1 million and a unit cost of $8.11. Which
is the lowest-cost alternative at the anticipated volume?.
Answer: Plan B
◍ service package.
Answer: physical resources needed to perform the service, accompanying
goods, and the explicit and implicit services included
◍ Firefighters work a 24-hour shift at Station 1 in Edmond. Some start at noon
each day, while others begin their shift at midnight. A minimum number of
firefighters should be on duty for each of the half days as shown in the
, following table.What minimum number of firefighters should be scheduled
over the entire week?.
Answer: 37
◍ An HVAC design engineer observed four cycles of an experienced worker
installing a takeoff collar on heating duct system. The engineer used
continuous timing and recorded the observations in the following table
along with a performance rating for each task. The allowance factor for the
job is 17 percent. All times are in minutes.What is the standard time for the
Apply sealant step?.
Answer: 8.0 minutes
◍ Which of the following statements is true of a process map?.
Answer: It documents how work either is or should be accomplished.
◍ What is a process that translates annual business plans and demand forecasts
into a production plan for a product family?.
Answer: Aggregate Production Plan (APP)
◍ Program.
Answer: a group of related projects designed to accomplish a common goal
over an extended period of time (ex: completion of a required course in
project management)
◍ Idea generation in competitor based.
Answer: by studying how a competitor operates and its products and
services, many useful ideas can be generated, reverse engineering
(dismantling and inspecting a competitor's product to discover
improvements)
◍ Which of the following is a framework for evaluating the quality of both
goods and services and identifying where to focus design and improvement
efforts?a. Zero Defectsb. Kaizenc. Six Sigmad. The GAP model.
Answer: d. The GAP model
◍ Which of the following is a limitation of a process layout?.
Answer: it has higher worker skill requirements
, ◍ Unlike a focused factory, an unfocused factory is characterized by:.
Answer: dissimilar product lines
◍ BOM for Marketing.
Answer: Understand product features and components; Highlight specific
materials or parts as selling points; Plan product launches by knowing when
the product can be built.
◍ A shave, shoeshine, facial, and haircut are performed by a single operator
who rents booth space at a local barbershop with no magazines. While an
industrial engineer waits his turn, he surreptitiously records the time for
each service for the four customers ahead of him. The engineer also rates the
performance of the operator and has recorded all this information in the
following table. All times are in minutes.What is the standard time for the
facial portion of the service if the allowance factor is 15 percent?.
Answer: 11.6 minutes
◍ Which of the following statements is true of operations management?.
Answer: OM is the only function by which managers can directly affect the
value provided to all stakeholders
◍ Payback Formula.
Answer: payback period (yrs)= estimated project cost/annual savings
◍ Simulation is used to model a service process. A portion of the model results
is shown in the following table.How many customers are waiting at the end
of period 5?.
Answer: 4
◍ 3 Major Criteria in a Project.
Answer: 1.) Cost/Budget2.) Time/Schedule3.) Performance/Quality
◍ The transmission was shot on school bus number 38, but the engine was
fine. When the engine on bus 227 had issues, the mechanic pulled good
engine parts from bus number 38 and installed them on bus 227 so it could
deliver eager children to school the next day. This practice is called.
QUESTIONS WITH SOLUTIONS GRADED A+
◍ Which of the following focuses on the nonprocess features and capabilities
of an organization and includes the workforce, operating plans and control
systems, quality control, organizational structure, compensation systems,
learning and innovation systems, and support services?a. Operations design
choiceb. Mass customizationc. Innovationd. Infrastructure.
Answer: d. Infrastructure
◍ Which of these applies to inventory situations in which one order is placed
for a good in anticipation of a future selling season where demand is
uncertain?.
Answer: the single period inventory model
◍ The manager of a poultry plant wants to expand operations to house 650,000
laying hens, almost doubling the current capacity. If the plant expands on
site, it is facing fixed costs of $8.6 million and a unit cost of $7.21 per bird.
One alternative (Plan 9) has fixed costs of $3.6 million and a unit cost of
$12.46 per hen. A different alternative (Plan X) has a fixed cost of $7
million and a unit cost of $9.41. Finally, a different perspective is captured
by Plan B, with a fixed cost of $6.1 million and a unit cost of $8.11. Which
is the lowest-cost alternative at the anticipated volume?.
Answer: Plan B
◍ service package.
Answer: physical resources needed to perform the service, accompanying
goods, and the explicit and implicit services included
◍ Firefighters work a 24-hour shift at Station 1 in Edmond. Some start at noon
each day, while others begin their shift at midnight. A minimum number of
firefighters should be on duty for each of the half days as shown in the
, following table.What minimum number of firefighters should be scheduled
over the entire week?.
Answer: 37
◍ An HVAC design engineer observed four cycles of an experienced worker
installing a takeoff collar on heating duct system. The engineer used
continuous timing and recorded the observations in the following table
along with a performance rating for each task. The allowance factor for the
job is 17 percent. All times are in minutes.What is the standard time for the
Apply sealant step?.
Answer: 8.0 minutes
◍ Which of the following statements is true of a process map?.
Answer: It documents how work either is or should be accomplished.
◍ What is a process that translates annual business plans and demand forecasts
into a production plan for a product family?.
Answer: Aggregate Production Plan (APP)
◍ Program.
Answer: a group of related projects designed to accomplish a common goal
over an extended period of time (ex: completion of a required course in
project management)
◍ Idea generation in competitor based.
Answer: by studying how a competitor operates and its products and
services, many useful ideas can be generated, reverse engineering
(dismantling and inspecting a competitor's product to discover
improvements)
◍ Which of the following is a framework for evaluating the quality of both
goods and services and identifying where to focus design and improvement
efforts?a. Zero Defectsb. Kaizenc. Six Sigmad. The GAP model.
Answer: d. The GAP model
◍ Which of the following is a limitation of a process layout?.
Answer: it has higher worker skill requirements
, ◍ Unlike a focused factory, an unfocused factory is characterized by:.
Answer: dissimilar product lines
◍ BOM for Marketing.
Answer: Understand product features and components; Highlight specific
materials or parts as selling points; Plan product launches by knowing when
the product can be built.
◍ A shave, shoeshine, facial, and haircut are performed by a single operator
who rents booth space at a local barbershop with no magazines. While an
industrial engineer waits his turn, he surreptitiously records the time for
each service for the four customers ahead of him. The engineer also rates the
performance of the operator and has recorded all this information in the
following table. All times are in minutes.What is the standard time for the
facial portion of the service if the allowance factor is 15 percent?.
Answer: 11.6 minutes
◍ Which of the following statements is true of operations management?.
Answer: OM is the only function by which managers can directly affect the
value provided to all stakeholders
◍ Payback Formula.
Answer: payback period (yrs)= estimated project cost/annual savings
◍ Simulation is used to model a service process. A portion of the model results
is shown in the following table.How many customers are waiting at the end
of period 5?.
Answer: 4
◍ 3 Major Criteria in a Project.
Answer: 1.) Cost/Budget2.) Time/Schedule3.) Performance/Quality
◍ The transmission was shot on school bus number 38, but the engine was
fine. When the engine on bus 227 had issues, the mechanic pulled good
engine parts from bus number 38 and installed them on bus 227 so it could
deliver eager children to school the next day. This practice is called.
