OMIS 338 ACTUAL EXAM PAPER 2026
QUESTIONS WITH ANSWERS GRADED A+
◍ Inventory days' supply (IDS) is calculated as Average total inventory
divided by.
Answer: Cost of goods sold per day.
◍ Introduction.
Answer: Process capability and quality of manufacturing and suppliers
◍ Sales & Operations Planning Process.
Answer: Determines resource capacity to meet demand over an intermediate
time horizon.
◍ What is MAD?.
Answer: Mean absolute deviation
◍ The process for applying for a work permit at the Manchester department of
labor is as follows. First, the administrator fills out an application (5
minutes) and takes a picture (1 minute). Then, a clerk enters the information
and processes the permit (5 minutes). There are two administrators and three
clerks. If the number of licenses per hour for the administrators is 16 and the
number of licenses per hour for the clerks is 20.57, what can you conclude?.
Answer: The administrators are the bottleneck resources.
◍ An airline has one employee work the counter. On average, one customer
arrives every 3 minutes, and it takes on average 2 minutes to process the
transaction. What is the probability that a customer must wait for service in
the queue?.
Answer: 66%
◍ ABC inventory - A.
Answer: High value, Low Quantity e.g. Nice shoes used sometimes
,◍ The server took the customer's order and exited the dining room,
disappearing through the swinging double doors to hand it to the cook in the
kitchen. As the server exited the dining room, what line did the server cross
in the service blueprint diagram of this process?.
Answer: Line of customer visibility
◍ In the context of SERVQUAL, which of the following is a firm's ability to
provide what was promised, dependably and accurately?a. Reliabilityb.
Assurancec. Competenced. Responsiveness.
Answer: a. Reliability
◍ Which dimension of sustainability does a pension fund represent?
A. Environmental
B. Economic
C. Political
D. Social.
Answer: B. Economic
◍ True or False: Biased forecast will lead to excessive inventories or
stockouts..
Answer: True
◍ Naive Forecast.
Answer: Next period is equal to past period's actual demand.
◍ Terms used in MRP: Define Safety Stock.
Answer: level set so minimum projected on hand inventory does not fall
below the safety stock level
◍ Genchev Industries conducts an ABC analysis of its inventory and develops
the following table from its findings.Which of these items requires the
closest scrutiny by its operations manager?.
Answer: Item 1
◍ Inventory that has been ordered but is in transit is called.
Answer: Pipeline inventory
, ◍ The Banana Stand runs three shifts per day, six days a week, and each shift
can crank out 200 banana smoothies under optimal conditions. What is the
theoretical weekly capacity of the Banana Stand?.
Answer: 3,600 smoothies/week
◍ A difference between flow shops and job shops is that unlike flow shops,
job shops.
Answer: Unlike flow shops, job shops require frequent machine
changeovers and delays.
◍ Hilaria was the manager of the student success center in the College of
Business at a metropolitan university. There were specific times each year
when his advising staff was overwhelmed with students needing degree
checks and advice on next semester's classes. Even working weekends
would not permit all students wanting an appointment to obtain one. Which
OM skill could Hilaria draw upon to help with this issue?.
Answer: Scheduling and capacity
◍ Terms used in MRP: Define scheduled receipt.
Answer: committed order awaiting delivery for a specific
◍ Manual Counting.
Answer: Labor-intensive, prone to errors.
◍ A pizzeria produces 3,000 pizzas during its first week of operation using 10
drums of marinara sauce, 150 hours of labor, and 50 therms of energy.
Pizzas sell for $15 each, and workers are paid $18 per hour. The marinara
sauce costs $200 per drum, and the energy cost is $7 per therm. Which of
these changes will result in the largest multifactor productivity increase for
the pizzeria in their second week of operation? (Assume that all other
numbers remain the same as the first week.).
Answer: Lowering the cost of a drum of marinara by $25
◍ Which of these produces only what is needed at upstream stages in the
supply chain in response to customer demand signals from downstream
stages?.
QUESTIONS WITH ANSWERS GRADED A+
◍ Inventory days' supply (IDS) is calculated as Average total inventory
divided by.
Answer: Cost of goods sold per day.
◍ Introduction.
Answer: Process capability and quality of manufacturing and suppliers
◍ Sales & Operations Planning Process.
Answer: Determines resource capacity to meet demand over an intermediate
time horizon.
◍ What is MAD?.
Answer: Mean absolute deviation
◍ The process for applying for a work permit at the Manchester department of
labor is as follows. First, the administrator fills out an application (5
minutes) and takes a picture (1 minute). Then, a clerk enters the information
and processes the permit (5 minutes). There are two administrators and three
clerks. If the number of licenses per hour for the administrators is 16 and the
number of licenses per hour for the clerks is 20.57, what can you conclude?.
Answer: The administrators are the bottleneck resources.
◍ An airline has one employee work the counter. On average, one customer
arrives every 3 minutes, and it takes on average 2 minutes to process the
transaction. What is the probability that a customer must wait for service in
the queue?.
Answer: 66%
◍ ABC inventory - A.
Answer: High value, Low Quantity e.g. Nice shoes used sometimes
,◍ The server took the customer's order and exited the dining room,
disappearing through the swinging double doors to hand it to the cook in the
kitchen. As the server exited the dining room, what line did the server cross
in the service blueprint diagram of this process?.
Answer: Line of customer visibility
◍ In the context of SERVQUAL, which of the following is a firm's ability to
provide what was promised, dependably and accurately?a. Reliabilityb.
Assurancec. Competenced. Responsiveness.
Answer: a. Reliability
◍ Which dimension of sustainability does a pension fund represent?
A. Environmental
B. Economic
C. Political
D. Social.
Answer: B. Economic
◍ True or False: Biased forecast will lead to excessive inventories or
stockouts..
Answer: True
◍ Naive Forecast.
Answer: Next period is equal to past period's actual demand.
◍ Terms used in MRP: Define Safety Stock.
Answer: level set so minimum projected on hand inventory does not fall
below the safety stock level
◍ Genchev Industries conducts an ABC analysis of its inventory and develops
the following table from its findings.Which of these items requires the
closest scrutiny by its operations manager?.
Answer: Item 1
◍ Inventory that has been ordered but is in transit is called.
Answer: Pipeline inventory
, ◍ The Banana Stand runs three shifts per day, six days a week, and each shift
can crank out 200 banana smoothies under optimal conditions. What is the
theoretical weekly capacity of the Banana Stand?.
Answer: 3,600 smoothies/week
◍ A difference between flow shops and job shops is that unlike flow shops,
job shops.
Answer: Unlike flow shops, job shops require frequent machine
changeovers and delays.
◍ Hilaria was the manager of the student success center in the College of
Business at a metropolitan university. There were specific times each year
when his advising staff was overwhelmed with students needing degree
checks and advice on next semester's classes. Even working weekends
would not permit all students wanting an appointment to obtain one. Which
OM skill could Hilaria draw upon to help with this issue?.
Answer: Scheduling and capacity
◍ Terms used in MRP: Define scheduled receipt.
Answer: committed order awaiting delivery for a specific
◍ Manual Counting.
Answer: Labor-intensive, prone to errors.
◍ A pizzeria produces 3,000 pizzas during its first week of operation using 10
drums of marinara sauce, 150 hours of labor, and 50 therms of energy.
Pizzas sell for $15 each, and workers are paid $18 per hour. The marinara
sauce costs $200 per drum, and the energy cost is $7 per therm. Which of
these changes will result in the largest multifactor productivity increase for
the pizzeria in their second week of operation? (Assume that all other
numbers remain the same as the first week.).
Answer: Lowering the cost of a drum of marinara by $25
◍ Which of these produces only what is needed at upstream stages in the
supply chain in response to customer demand signals from downstream
stages?.
