C216 - Capstone - Task 3
C216 – Capstone -Task 3
Federico Garcia
Western Governors University
March 4, 2026
1
, C216 - Capstone - Task 3
A. Explain how three competencies you developed throughout your MBA program
facilitated your performance in the business simulation you completed for Task 1 and
Task 2. Include specific details in your explanation.
Competency 1: Operating Efficiency (C215 – Operations Management)
The competency in operating efficiency helped me make effective production and capacity
decisions during the business simulation. Understanding concepts such as just-in-time (JIT), lean
systems, and constraints management allowed me to reduce bottlenecks, improve utilization, and
support higher product reliability. By applying lean thinking and “pull” system logic, I
prioritized investments in system improvements, worker training, and statistical process control,
which helped lower defects and maintain consistency in production. This competency guided me
toward operating decisions that supported throughput, improved product flow, and helped the
company respond more efficiently to customer demand.
Competency 2: Marketing Strategy (C212 – Marketing)
The marketing strategy competency helped me design effective market-facing decisions during
the simulation. Knowledge of product classifications, the product life cycle, and pricing
strategies enabled me to adjust product features, align brand positions with target segments, and
select marketing investments that supported growth. Understanding how quality, packaging,
labeling, and pricing influence perceived value guided my decisions around R&D improvements
and demand-generation spending. This competency allowed me to develop a coherent approach
to brand differentiation and market penetration, ensuring that product upgrades and promotional
activities aligned with customer expectations.
Competency 3: Sustaining Business Performance (C200 – Managing Organizations &
Leading People)
The competency in sustaining business performance supported my ability to lead the company
strategically throughout the simulation. Applying management and leadership theories helped me
2
C216 – Capstone -Task 3
Federico Garcia
Western Governors University
March 4, 2026
1
, C216 - Capstone - Task 3
A. Explain how three competencies you developed throughout your MBA program
facilitated your performance in the business simulation you completed for Task 1 and
Task 2. Include specific details in your explanation.
Competency 1: Operating Efficiency (C215 – Operations Management)
The competency in operating efficiency helped me make effective production and capacity
decisions during the business simulation. Understanding concepts such as just-in-time (JIT), lean
systems, and constraints management allowed me to reduce bottlenecks, improve utilization, and
support higher product reliability. By applying lean thinking and “pull” system logic, I
prioritized investments in system improvements, worker training, and statistical process control,
which helped lower defects and maintain consistency in production. This competency guided me
toward operating decisions that supported throughput, improved product flow, and helped the
company respond more efficiently to customer demand.
Competency 2: Marketing Strategy (C212 – Marketing)
The marketing strategy competency helped me design effective market-facing decisions during
the simulation. Knowledge of product classifications, the product life cycle, and pricing
strategies enabled me to adjust product features, align brand positions with target segments, and
select marketing investments that supported growth. Understanding how quality, packaging,
labeling, and pricing influence perceived value guided my decisions around R&D improvements
and demand-generation spending. This competency allowed me to develop a coherent approach
to brand differentiation and market penetration, ensuring that product upgrades and promotional
activities aligned with customer expectations.
Competency 3: Sustaining Business Performance (C200 – Managing Organizations &
Leading People)
The competency in sustaining business performance supported my ability to lead the company
strategically throughout the simulation. Applying management and leadership theories helped me
2
