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HSV 4800 FINAL EXAM QUESTIONS WITH CORRECT ANSWERS

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HSV 4800 FINAL EXAM QUESTIONS WITH CORRECT ANSWERS

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The goal of organizational survival is so fundamental that it underpins all other goals
of an organization. Threats to organizational survival may include what?


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lack of strong leadership



competition



failure to recognize and accept organizational survival as a legitimate
organizagtional purpose

Correct Response

all the above

,Examples of objectives are what?


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To improve patient quality of life through weekly participation in senior day
activities.


To improve patient level of functioning through bi-weekly occupational
therapy.




Likely reasons for entrenched employee resistance to change are:


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the uneasiness created among employee when they anticipate having to
change the way they do their work, and step out of their comfort zone.



employees' lack of knowledge of what is coming; that is, fear of the
unknown.



lack of control or involement in the decisions that influence the change.


Correct Response

all the above can affect an employees reaction to change.




The practice of having an employee report to two different managers is referred to as
__________.


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, split reporting




According to the class Powerpoint, what are the limitations of an organizational
chart?


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It only shows 'formal relationships' and tells nothing of the pattern of
human (social) relationships; it shows nothing about the managerial style
adopted (eg autocratic or democratic); It very quickly becomes out-of-
date.




The system cycles from disorder to order as it continually adjusts to the changing
environment.


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open system




Which statement is not a step of the organizing process for a healthcare organization.


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completing financial statements and medical records audits

, A PA who does not report a colleague who is impaired (under the influence of
something such as alcohol) while at work is demonstrating what?


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committing a breach of ethics




In addition to encouraging acceptance of a necessary change affecting their jobs,
involvement of employees in changing methods and practices is valuable because
____________,


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it can empower employees with a sense of ownership of the change




Largely focused on the employee's achievements
Two way communication focused on setting goals and future performance


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new style




A formal agreement between separately owned and controlled facilities to officially
coordinate and share certain activities is most appropriately referred to as _________.


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