WGU C802 TASK 1: EHR FUNCTIONS
ASSESSMENT CERTIFICATION SCRIPT 2026
QUESTIONS WITH SOLUTIONS GRADED A+
◍ Name 3 methods of communication with consumers?.
Answer: fact sheet, webpages, social media, videos
◍ Observational learning.
Answer: At the core of the theory is the concept of observational learning,
which posits that individuals acquire new behaviors and information by
observing others. This process involves modeling, where individuals imitate
the actions and behaviors of role models or significant others.
◍ Self-talk and self-statements.
Answer: positive slef-talk for getting started, during, and after tasks
◍ working memory.
Answer: a newer understanding of short-term memory that focuses on
conscious, active processing of incoming auditory and visual-spatial
information, and of information retrieved from long-term memory
◍ 2nd step SRSD.
Answer: Discuss - talk about how it can benefit them and how to use it
(introduce)
◍ chronic.
Answer: a health condition or disease that is persistent or long-lasting in its
effects
◍ Types of memory.
Answer: short term, working memory, long term
◍ Reciprocal determinism.
, Answer: Bandura introduced the concept of reciprocal determinism,
highlighting the bidirectional interaction between personal factors, behavior,
and the environment. For example, in the context of quitting smoking,
personal factors could be a motivation to quit, beliefs about smoking, and
self-efficacy; behavior could be throwing away cigarettes and not buying
them anymore; and environmental factors could include the availability of
and price of cigarettes and the social norms around smoking. This concept
emphasizes that individuals not only influence and are influenced by their
environment but also actively shape their experiences.
◍ Tier 2.
Answer: Small group instruction with progress monitoring monthly
◍ health belief model.
Answer: a psychological framework developed in the early 1950s by social
scientists at the U.S. Public Health Service. This model seeks to predict
individual health-related behaviors by examining the factors that influence
decision-making about preventive health actions. The model is grounded in
the idea that people will act to prevent, control, or treat an illness if they
believe they are susceptible to the condition, perceive the severity of the
illness as significant, believe that taking a specific action will reduce their
susceptibility or severity, and perceive the benefits of the action to outweigh
the costs or barriers.
◍ Contemplation.
Answer: During this stage, individuals become aware of the need for change
and start considering the pros and cons of altering their behavior. They
might be ambivalent and weigh the benefits against the costs.
◍ Perceived severity.
Answer: involves the individual's perception of the seriousness of the health
condition. If a person believes a particular disease could lead to severe
consequences, they are more likely to take preventive actions. For instance,
understanding the severe complications associated with uncontrolled
diabetes may motivate an individual to manage their blood sugar levels.
, ◍ How should ppt be prepared for professional communication?.
Answer: Multimedia presentations (using tools like PowerPoint) are
powerful tools for communicating complex information visually and
engagingly. Slides should be clear and uncluttered, balancing text and
visuals. The presentation should be structured with a clear beginning,
middle, and end, and should engage the audience through questions or
interactive elements.
◍ 5th step SRSD.
Answer: Support it- build onto steps and clarify or correct any mistakes or
misuse
◍ Tier 3.
Answer: Intense individual interventions with weekly progress monitoring
◍ FIRST STEP SRSD.
Answer: Develop background knowledge (anticipatory, activate prior
knowledge)
◍ When beginning to read a new story to her kindergarten class, Mrs. Sousa
has the students look at the book cover, then look at and listen to the title of
the book. She then asks students to hypothesize what the story may be
about. Which component of the Self-Regulated Strategy Development
model is Mrs. Sousa demonstrating?.
Answer: Modeling the strategy
◍ 4th Step SRSD.
Answer: Memorize it- use it, give lots of practice opportunities
◍ Which theory involves interactions in social situations?.
Answer: Social Ecological Model(SEM)
◍ episodic memory.
Answer: A category of long-term memory that involves the recollection of
specific events, situations and experiences.
◍ Executive Function.
ASSESSMENT CERTIFICATION SCRIPT 2026
QUESTIONS WITH SOLUTIONS GRADED A+
◍ Name 3 methods of communication with consumers?.
Answer: fact sheet, webpages, social media, videos
◍ Observational learning.
Answer: At the core of the theory is the concept of observational learning,
which posits that individuals acquire new behaviors and information by
observing others. This process involves modeling, where individuals imitate
the actions and behaviors of role models or significant others.
◍ Self-talk and self-statements.
Answer: positive slef-talk for getting started, during, and after tasks
◍ working memory.
Answer: a newer understanding of short-term memory that focuses on
conscious, active processing of incoming auditory and visual-spatial
information, and of information retrieved from long-term memory
◍ 2nd step SRSD.
Answer: Discuss - talk about how it can benefit them and how to use it
(introduce)
◍ chronic.
Answer: a health condition or disease that is persistent or long-lasting in its
effects
◍ Types of memory.
Answer: short term, working memory, long term
◍ Reciprocal determinism.
, Answer: Bandura introduced the concept of reciprocal determinism,
highlighting the bidirectional interaction between personal factors, behavior,
and the environment. For example, in the context of quitting smoking,
personal factors could be a motivation to quit, beliefs about smoking, and
self-efficacy; behavior could be throwing away cigarettes and not buying
them anymore; and environmental factors could include the availability of
and price of cigarettes and the social norms around smoking. This concept
emphasizes that individuals not only influence and are influenced by their
environment but also actively shape their experiences.
◍ Tier 2.
Answer: Small group instruction with progress monitoring monthly
◍ health belief model.
Answer: a psychological framework developed in the early 1950s by social
scientists at the U.S. Public Health Service. This model seeks to predict
individual health-related behaviors by examining the factors that influence
decision-making about preventive health actions. The model is grounded in
the idea that people will act to prevent, control, or treat an illness if they
believe they are susceptible to the condition, perceive the severity of the
illness as significant, believe that taking a specific action will reduce their
susceptibility or severity, and perceive the benefits of the action to outweigh
the costs or barriers.
◍ Contemplation.
Answer: During this stage, individuals become aware of the need for change
and start considering the pros and cons of altering their behavior. They
might be ambivalent and weigh the benefits against the costs.
◍ Perceived severity.
Answer: involves the individual's perception of the seriousness of the health
condition. If a person believes a particular disease could lead to severe
consequences, they are more likely to take preventive actions. For instance,
understanding the severe complications associated with uncontrolled
diabetes may motivate an individual to manage their blood sugar levels.
, ◍ How should ppt be prepared for professional communication?.
Answer: Multimedia presentations (using tools like PowerPoint) are
powerful tools for communicating complex information visually and
engagingly. Slides should be clear and uncluttered, balancing text and
visuals. The presentation should be structured with a clear beginning,
middle, and end, and should engage the audience through questions or
interactive elements.
◍ 5th step SRSD.
Answer: Support it- build onto steps and clarify or correct any mistakes or
misuse
◍ Tier 3.
Answer: Intense individual interventions with weekly progress monitoring
◍ FIRST STEP SRSD.
Answer: Develop background knowledge (anticipatory, activate prior
knowledge)
◍ When beginning to read a new story to her kindergarten class, Mrs. Sousa
has the students look at the book cover, then look at and listen to the title of
the book. She then asks students to hypothesize what the story may be
about. Which component of the Self-Regulated Strategy Development
model is Mrs. Sousa demonstrating?.
Answer: Modeling the strategy
◍ 4th Step SRSD.
Answer: Memorize it- use it, give lots of practice opportunities
◍ Which theory involves interactions in social situations?.
Answer: Social Ecological Model(SEM)
◍ episodic memory.
Answer: A category of long-term memory that involves the recollection of
specific events, situations and experiences.
◍ Executive Function.
