NRF Certificate Test
which of the filling is a term for physical goods that are bought and sold?
a. sales
b. products
c. pricing
d. services - answers-b. products
which of the following is a standard term that describes the audience of retail stores -
that is, the people who will buy things from the stores?
a. manufacturers
b. wholesalers
c. buyers
d. customers - answers-d. customers
which of the following is a term for intangible things, such as providing delivery, that are
sold by retailers?
a. gifts
b. training
c. services
d. products - answers-c. services
what kinds of things does a manufacturer produce?
a. raw material
b. fossil fuels
c. services
d. finished products - answers-d. finished products
which of the following holds large quantities of product that are later sent either to retail
locations or directly to customers>
a. manufacturer
b. wholesaler
c. distribution center'
d. retailer - answers-c. distribution center
which of the following terms best describes a grower of potatoes?
manufacturer
wholesaler
distribution center
retailer - answers-manufacturer
the majority of retailers are:
, - independently owned
- corporations
- franchises
- online only - answers-independently owned
which of the following is the term for the retailing approach that places focus on creating
a seamless shopping experience for customers by integrating multiple channels?
- multichannel
- omni channel
- integrated channel
- seamless channel - answers-omni channel
an interconnected system approaches for meeting the goal of retailing, which is to
provide customers with the merchandise and services they want - answers-retail
ecosystem
approximately what percentage of the U.S. jobs are retail jobs, as of 2019? - answers-
20-25%
these customers can take a long time to make a purchase decision, and might return to
a retailer several times before making a purchase.
- innovation/trend buyers
- impulse buyers
- recreational buyers
- comparison shoppers - answers-comparison shoppers
these customers tend to make quick purchase decisions, often buying inexpensive
items that are not of high importance.
- innovation/trend buyers
- impulse buyers
- recreational buyers
- comparison shoppers - answers-impulse buyers
these customers tend to spend a lot of time checking out products and prices through
online sites, visiting different stores and comparing retailer ads.
- innovation/trend buyers
- impulse buyers
- recreational buyers
- comparison shoppers - answers-comparison shoppers
these customers view shopping as a fun occasion, so shopping does not necessarily
include making a purchase.
- innovation/trend buyers
- impulse buyers
- recreational buyers
- comparison shoppers - answers-recreational buyers
which of the filling is a term for physical goods that are bought and sold?
a. sales
b. products
c. pricing
d. services - answers-b. products
which of the following is a standard term that describes the audience of retail stores -
that is, the people who will buy things from the stores?
a. manufacturers
b. wholesalers
c. buyers
d. customers - answers-d. customers
which of the following is a term for intangible things, such as providing delivery, that are
sold by retailers?
a. gifts
b. training
c. services
d. products - answers-c. services
what kinds of things does a manufacturer produce?
a. raw material
b. fossil fuels
c. services
d. finished products - answers-d. finished products
which of the following holds large quantities of product that are later sent either to retail
locations or directly to customers>
a. manufacturer
b. wholesaler
c. distribution center'
d. retailer - answers-c. distribution center
which of the following terms best describes a grower of potatoes?
manufacturer
wholesaler
distribution center
retailer - answers-manufacturer
the majority of retailers are:
, - independently owned
- corporations
- franchises
- online only - answers-independently owned
which of the following is the term for the retailing approach that places focus on creating
a seamless shopping experience for customers by integrating multiple channels?
- multichannel
- omni channel
- integrated channel
- seamless channel - answers-omni channel
an interconnected system approaches for meeting the goal of retailing, which is to
provide customers with the merchandise and services they want - answers-retail
ecosystem
approximately what percentage of the U.S. jobs are retail jobs, as of 2019? - answers-
20-25%
these customers can take a long time to make a purchase decision, and might return to
a retailer several times before making a purchase.
- innovation/trend buyers
- impulse buyers
- recreational buyers
- comparison shoppers - answers-comparison shoppers
these customers tend to make quick purchase decisions, often buying inexpensive
items that are not of high importance.
- innovation/trend buyers
- impulse buyers
- recreational buyers
- comparison shoppers - answers-impulse buyers
these customers tend to spend a lot of time checking out products and prices through
online sites, visiting different stores and comparing retailer ads.
- innovation/trend buyers
- impulse buyers
- recreational buyers
- comparison shoppers - answers-comparison shoppers
these customers view shopping as a fun occasion, so shopping does not necessarily
include making a purchase.
- innovation/trend buyers
- impulse buyers
- recreational buyers
- comparison shoppers - answers-recreational buyers
