4A0X1 CDC EOC QUESTIONS WITH CORRECT
ANSWERS 2026
What organizational principle focuses on rapid decision-
making so they should be flat structures WITHOUT intermediate levels? -
CORRECT ANSWER -Lean Organizational
What organizational principle focuses on accomplishing wartime tasks WITHOUT reorganizing
? - CORRECT ANSWER -Emphasis on wartime tasks
The five organizational principles do NOT include - CORRECT ANSWER -
Emphasis on wartime and peacetime tasks
What Air Force Medical Service (AFMS) objective focuses on the appropriate utilization of p
eople and resources applied through EFFECTIVE management? - CORRECT ANSWER -
Best Value
What CANNOT be a subdivision of a wing? - CORRECT ANSWER -Numbered Air Force (NAF)
What level of organization usually has between 1,000 and 5,000 personnel? -
CORRECT ANSWER -Wing
What level of organization usually has between 500 to 2,000 personnel? -
CORRECT ANSWER -Group
Which option is NOT a type of military treatment facility (MTF)? - CORRECT ANSWER -
Acute Care
What type of military treatment facility (MTF) can have from two to six squadrons? -
CORRECT ANSWER -Typical clinical model
,What type of treatment facility model is the MOST common in the Air Force? -
CORRECT ANSWER -Typical Clinical Model
When was the medical squadron model implemented? - CORRECT ANSWER -1 January 2012
What flight takes care of all the administrative needs for the medical squadron? -
CORRECT ANSWER -P&A
What flight takes care of the manpower and budget for the medical squadron? -
CORRECT ANSWER -RMO
What is an example of non-verbal communication? - CORRECT ANSWER -Making eye contact
What is the MOST important customer service skill? - CORRECT ANSWER -Listening
What shows the customer how you interpreted the problem and gives them a chance to cl
ear up any confusion so you can take proper action? - CORRECT ANSWER -Paraphrase
What is the appropriate response when calling another office? - CORRECT ANSWER -
"Hi, this is Amn Smith from Outpatient Records, I'm calling..."
What is the stepc aſterc creatingc anc outline?c -c CORRECTc ANSWERc -Selectc ac format
Duringc thec editingc process,c addressingc phrasesc suchc as:c finalc completion,c monthc ofc August,
orc closec proximity,c isc anc examplec ofc -c CORRECTc ANSWERc -Removec unnecessaryc words
,c
AFc Formc 1768,c Staffc Summaryc Sheetc doesc allc ofc thec following,c exceptc -c CORRECTc ANSWERc -
Distributes
Whoc maintainsc variousc checklistsc relatingc toc inspectablec areas?c -c CORRECTc ANSWERc -AFIA
Whatc isc thec automatedc self-inspectionc toolc thec AFMSc MTFsc Use?c -c CORRECTc ANSWERc -MITC
Whatc arec examplesc ofc internalc memory?c -c CORRECTc ANSWERc -CMOS,c RAM,c ROM,c CM
Thec followingc arec allc typesc ofc servesc EXCEPTc -c CORRECTc ANSWERc -Word
Whatc standardc systemc isc thec DODc standardc automatedc systemc thatc youc willc usec asc anc HSM
forc patientc registration,c patientc appointment,c andc patientc scheduling?c -c CORRECTc ANSWERc -
CHCS
Whatc isc usedc inc acutec hospitalc environments,c providingc point-of-
carec datac capturedc atc thec patient'sc bedsidec forc physiologicalc devices,c fetal/uterinec devices,c v
entilators,c andc otherc patientc carec machines?c -c CORRECTc ANSWERc -Essentris
Whatc informationc systemsc applicationc isc thec AFMS'sc INTRANETc site?c -c CORRECTc ANSWERc -Kx
Whatc isc thec responsec timec forc troublec tickets/workc ordersc ifc thec levelc isc elevated?c -
CORRECTc ANSWERc -1c Hour
Howc manyc supportc tiersc arec usedc inc thec helpc deskc environment?c -c CORRECTc ANSWERc -Four
Inventoriesc MUSTc bec keptc inc thec equipmentc custodianc folderc forc thisc numberc ofc yearsc -
CORRECTc ANSWERc -2
,c
Aſterc youc signc thec inventoryc listing,c whoc signsc thec certificationc statementsc signifyingc thatc th
ec appointmentc isc accurate?c -c CORRECTc ANSWERc -Commander
Whatc yearc didc Congressc establishc thec FIRSTc hospital?c -c CORRECTc ANSWERc -1776
"TRICARE"c originallyc referredc toc thec threec mainc planc options,c whichc werec TRICAREc Prime,c Tri
carec -c CORRECTc ANSWERc -Standard,c andc TRICAREc Extra
Thec followingc medicalc conditionsc mayc qualifyc patientsc forc Medicarec beforec 65c yearsc old,c exc
ept:c -c CORRECTc ANSWERc -Bloodc transfusionsc beforec 1995
Whatc shouldc youc FIRSTc considerc whenc helpingc ac patientc narrowc downc thec rightc TRICAREc pla
nc forc them?c -c CORRECTc ANSWERc -Location
Whatc isc thec officialc websitec forc TRICAREc -c CORRECTc ANSWERc -TRICARE.mil
Whatc twoc convenientc toolsc canc youc findc onc TRICARE.mil?c -c CORRECTc ANSWERc -
Planc finderc andc comparec plans
Withinc thec MTF,c whoc isc thec functionalc championc ofc TRICAREc Onlinec (TOL)?c -
CORRECTc ANSWERc -TOLc Projectc Officer
whatc isc thec KEYc toc thec successc ofc TRICARE?c -c CORRECTc ANSWERc -
Innovativec marketingc program
Wherec canc youc goc toc getc standardizedc andc currentc marketingc materialsc forc TRICARE?c -
CORRECTc ANSWERc -TRICAREc Online
ANSWERS 2026
What organizational principle focuses on rapid decision-
making so they should be flat structures WITHOUT intermediate levels? -
CORRECT ANSWER -Lean Organizational
What organizational principle focuses on accomplishing wartime tasks WITHOUT reorganizing
? - CORRECT ANSWER -Emphasis on wartime tasks
The five organizational principles do NOT include - CORRECT ANSWER -
Emphasis on wartime and peacetime tasks
What Air Force Medical Service (AFMS) objective focuses on the appropriate utilization of p
eople and resources applied through EFFECTIVE management? - CORRECT ANSWER -
Best Value
What CANNOT be a subdivision of a wing? - CORRECT ANSWER -Numbered Air Force (NAF)
What level of organization usually has between 1,000 and 5,000 personnel? -
CORRECT ANSWER -Wing
What level of organization usually has between 500 to 2,000 personnel? -
CORRECT ANSWER -Group
Which option is NOT a type of military treatment facility (MTF)? - CORRECT ANSWER -
Acute Care
What type of military treatment facility (MTF) can have from two to six squadrons? -
CORRECT ANSWER -Typical clinical model
,What type of treatment facility model is the MOST common in the Air Force? -
CORRECT ANSWER -Typical Clinical Model
When was the medical squadron model implemented? - CORRECT ANSWER -1 January 2012
What flight takes care of all the administrative needs for the medical squadron? -
CORRECT ANSWER -P&A
What flight takes care of the manpower and budget for the medical squadron? -
CORRECT ANSWER -RMO
What is an example of non-verbal communication? - CORRECT ANSWER -Making eye contact
What is the MOST important customer service skill? - CORRECT ANSWER -Listening
What shows the customer how you interpreted the problem and gives them a chance to cl
ear up any confusion so you can take proper action? - CORRECT ANSWER -Paraphrase
What is the appropriate response when calling another office? - CORRECT ANSWER -
"Hi, this is Amn Smith from Outpatient Records, I'm calling..."
What is the stepc aſterc creatingc anc outline?c -c CORRECTc ANSWERc -Selectc ac format
Duringc thec editingc process,c addressingc phrasesc suchc as:c finalc completion,c monthc ofc August,
orc closec proximity,c isc anc examplec ofc -c CORRECTc ANSWERc -Removec unnecessaryc words
,c
AFc Formc 1768,c Staffc Summaryc Sheetc doesc allc ofc thec following,c exceptc -c CORRECTc ANSWERc -
Distributes
Whoc maintainsc variousc checklistsc relatingc toc inspectablec areas?c -c CORRECTc ANSWERc -AFIA
Whatc isc thec automatedc self-inspectionc toolc thec AFMSc MTFsc Use?c -c CORRECTc ANSWERc -MITC
Whatc arec examplesc ofc internalc memory?c -c CORRECTc ANSWERc -CMOS,c RAM,c ROM,c CM
Thec followingc arec allc typesc ofc servesc EXCEPTc -c CORRECTc ANSWERc -Word
Whatc standardc systemc isc thec DODc standardc automatedc systemc thatc youc willc usec asc anc HSM
forc patientc registration,c patientc appointment,c andc patientc scheduling?c -c CORRECTc ANSWERc -
CHCS
Whatc isc usedc inc acutec hospitalc environments,c providingc point-of-
carec datac capturedc atc thec patient'sc bedsidec forc physiologicalc devices,c fetal/uterinec devices,c v
entilators,c andc otherc patientc carec machines?c -c CORRECTc ANSWERc -Essentris
Whatc informationc systemsc applicationc isc thec AFMS'sc INTRANETc site?c -c CORRECTc ANSWERc -Kx
Whatc isc thec responsec timec forc troublec tickets/workc ordersc ifc thec levelc isc elevated?c -
CORRECTc ANSWERc -1c Hour
Howc manyc supportc tiersc arec usedc inc thec helpc deskc environment?c -c CORRECTc ANSWERc -Four
Inventoriesc MUSTc bec keptc inc thec equipmentc custodianc folderc forc thisc numberc ofc yearsc -
CORRECTc ANSWERc -2
,c
Aſterc youc signc thec inventoryc listing,c whoc signsc thec certificationc statementsc signifyingc thatc th
ec appointmentc isc accurate?c -c CORRECTc ANSWERc -Commander
Whatc yearc didc Congressc establishc thec FIRSTc hospital?c -c CORRECTc ANSWERc -1776
"TRICARE"c originallyc referredc toc thec threec mainc planc options,c whichc werec TRICAREc Prime,c Tri
carec -c CORRECTc ANSWERc -Standard,c andc TRICAREc Extra
Thec followingc medicalc conditionsc mayc qualifyc patientsc forc Medicarec beforec 65c yearsc old,c exc
ept:c -c CORRECTc ANSWERc -Bloodc transfusionsc beforec 1995
Whatc shouldc youc FIRSTc considerc whenc helpingc ac patientc narrowc downc thec rightc TRICAREc pla
nc forc them?c -c CORRECTc ANSWERc -Location
Whatc isc thec officialc websitec forc TRICAREc -c CORRECTc ANSWERc -TRICARE.mil
Whatc twoc convenientc toolsc canc youc findc onc TRICARE.mil?c -c CORRECTc ANSWERc -
Planc finderc andc comparec plans
Withinc thec MTF,c whoc isc thec functionalc championc ofc TRICAREc Onlinec (TOL)?c -
CORRECTc ANSWERc -TOLc Projectc Officer
whatc isc thec KEYc toc thec successc ofc TRICARE?c -c CORRECTc ANSWERc -
Innovativec marketingc program
Wherec canc youc goc toc getc standardizedc andc currentc marketingc materialsc forc TRICARE?c -
CORRECTc ANSWERc -TRICAREc Online
