Kurt Lewin developed a three-stage model of change. Which of the following actions
is not included in the first stage, unfreezing?
A. Encourage participation in determining what change is necessary.
B. Tell everyone the reasons for the change.
C. Build a coalition of people who support the change.
D. Enforce compliance through a system of rewards and punishments.
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D. Enforce compliance through a system of rewards and punishments.
A key feature of management by objectives (MBO) is its focus on __________.
A. Results
B. Costs
C. Activities
D. Attitudes
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A. Results
In a performance evaluation, which of the following indicators of performance is
hardest to describe and quantify?
A. Number of hours worked
B. On-time attendance
C. Motivation to do well
D. Skills acquired through training
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C. Motivation to do well
Organizational culture most readily impacts all the following except:
Correct!
A. Competitor actions.
B. Employee behaviors.
C. Internal flow of information.
D. Leader decisions.
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A. Competitor actions.
In the bounded rationality model of decision making, individuals __________.
A. intentionally limit their options to a manageable set and choose the best alternative
, without conducting an exhaustive search for alternatives
B. recognize patterns similar to those that have been seen before and make an
appropriate choice based on that knowledge, training, or experience
C. conduct an exhaustive search for options and only settle on the best choice once
all feasible alternatives have been considered
D. think about the problem and gather information, sets the problem aside for a while,
then considers the possible solution after achieving an insight moment
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A. intentionally limit their options to a manageable set and choose the best
alternative without conducting an exhaustive search for alternatives
The first and most important step in innovation is __________.
A. rationalization
B. creativity
C. groupthink
D. budgeting
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B. Creativity
__________ is a group process of generating ideas that follows a set of guidelines, which
includes no criticism of ideas and building on other ideas.
A. Groupthink
B. Brainstorming
C. Satisficing
D. Intuitive decision making
Give this one a try later!
is not included in the first stage, unfreezing?
A. Encourage participation in determining what change is necessary.
B. Tell everyone the reasons for the change.
C. Build a coalition of people who support the change.
D. Enforce compliance through a system of rewards and punishments.
Give this one a try later!
D. Enforce compliance through a system of rewards and punishments.
A key feature of management by objectives (MBO) is its focus on __________.
A. Results
B. Costs
C. Activities
D. Attitudes
,Give this one a try later!
A. Results
In a performance evaluation, which of the following indicators of performance is
hardest to describe and quantify?
A. Number of hours worked
B. On-time attendance
C. Motivation to do well
D. Skills acquired through training
Give this one a try later!
C. Motivation to do well
Organizational culture most readily impacts all the following except:
Correct!
A. Competitor actions.
B. Employee behaviors.
C. Internal flow of information.
D. Leader decisions.
Give this one a try later!
A. Competitor actions.
In the bounded rationality model of decision making, individuals __________.
A. intentionally limit their options to a manageable set and choose the best alternative
, without conducting an exhaustive search for alternatives
B. recognize patterns similar to those that have been seen before and make an
appropriate choice based on that knowledge, training, or experience
C. conduct an exhaustive search for options and only settle on the best choice once
all feasible alternatives have been considered
D. think about the problem and gather information, sets the problem aside for a while,
then considers the possible solution after achieving an insight moment
Give this one a try later!
A. intentionally limit their options to a manageable set and choose the best
alternative without conducting an exhaustive search for alternatives
The first and most important step in innovation is __________.
A. rationalization
B. creativity
C. groupthink
D. budgeting
Give this one a try later!
B. Creativity
__________ is a group process of generating ideas that follows a set of guidelines, which
includes no criticism of ideas and building on other ideas.
A. Groupthink
B. Brainstorming
C. Satisficing
D. Intuitive decision making
Give this one a try later!
