WGU C201 BUSINESS ACUMEN FINAL
COMPREHENSIVE REVIEW 2026 FULL
QUESTIONS AND VERIFIED ANSWERS
⫸ A garment manufacturer has different departments for pattern
making, cutting, stitching, and finishing.
Which type of departmentalization has this company used to divide
work activities?
A) Product departmentalization
B) Process departmentalization
C) Functional departmentalization
D) Customer departmentalization Answer: B) Process
departmentalization
⫸ Which level of management focuses on long-term planning in an
organization?
A) Supervisory management
B) Project management
C) Top management
D) Middle management Answer: C) Top management
⫸ Which organizational structure utilizes a project management design?
A) Matrix organization
,B) Line organization
C) Line-and-staff organization
D) Committee organization Answer: A) Matrix organization
⫸ What should managers do to create an effective organizational
structure?
A) Create a flat organizational hierarchy
B) Establish clear expectations for employees
C) Make departments based on product offerings rather than functions
D) Reduce the span of management at each management level Answer:
B) Establish clear expectations for employees
⫸ A grocery chain authorizes its store managers to hire staff, organize
promotional events, and make decisions such as issuing store credit and
processing refunds to prevent the escalation of complaints. It also
ensures that its sales staff is well equipped to address most customer
queries without deferring to the store manager.
Which characteristic does the grocery chain emphasize in its
organizational structure in this scenario?
A) Competitive differentiation
B) Decentralization
C) Leverage
D) Narrow span of control Answer: B) Decentralization
, ⫸ Which managerial skill helps managers view their organization as a
unified whole?
A) Conceptual
B) Communication
C) Technical
D) Human Answer: C) Technical
⫸ A production manager of a toy manufacturing company is
determining the most cost-effective order of the work processes to
assemble a new toy.
Which managerial task of production is control is the manager focusing
on in the given scenario?
A) Following up
B) Routing
C) Schedule
D) Dispatching Answer: B) Routing
⫸ An auto parts manufacturer follows a quality control methodology
that aims to reduce the wastage of material, resources, and time. This
methodology focuses on improving business processes and has five
phases: defining, measuring, analyzing, improving, and controlling. The
goal is to achieve defect-free products 99.9997% of the time.
Which quality control methodology does the manufacturer use in the
given scenario?
COMPREHENSIVE REVIEW 2026 FULL
QUESTIONS AND VERIFIED ANSWERS
⫸ A garment manufacturer has different departments for pattern
making, cutting, stitching, and finishing.
Which type of departmentalization has this company used to divide
work activities?
A) Product departmentalization
B) Process departmentalization
C) Functional departmentalization
D) Customer departmentalization Answer: B) Process
departmentalization
⫸ Which level of management focuses on long-term planning in an
organization?
A) Supervisory management
B) Project management
C) Top management
D) Middle management Answer: C) Top management
⫸ Which organizational structure utilizes a project management design?
A) Matrix organization
,B) Line organization
C) Line-and-staff organization
D) Committee organization Answer: A) Matrix organization
⫸ What should managers do to create an effective organizational
structure?
A) Create a flat organizational hierarchy
B) Establish clear expectations for employees
C) Make departments based on product offerings rather than functions
D) Reduce the span of management at each management level Answer:
B) Establish clear expectations for employees
⫸ A grocery chain authorizes its store managers to hire staff, organize
promotional events, and make decisions such as issuing store credit and
processing refunds to prevent the escalation of complaints. It also
ensures that its sales staff is well equipped to address most customer
queries without deferring to the store manager.
Which characteristic does the grocery chain emphasize in its
organizational structure in this scenario?
A) Competitive differentiation
B) Decentralization
C) Leverage
D) Narrow span of control Answer: B) Decentralization
, ⫸ Which managerial skill helps managers view their organization as a
unified whole?
A) Conceptual
B) Communication
C) Technical
D) Human Answer: C) Technical
⫸ A production manager of a toy manufacturing company is
determining the most cost-effective order of the work processes to
assemble a new toy.
Which managerial task of production is control is the manager focusing
on in the given scenario?
A) Following up
B) Routing
C) Schedule
D) Dispatching Answer: B) Routing
⫸ An auto parts manufacturer follows a quality control methodology
that aims to reduce the wastage of material, resources, and time. This
methodology focuses on improving business processes and has five
phases: defining, measuring, analyzing, improving, and controlling. The
goal is to achieve defect-free products 99.9997% of the time.
Which quality control methodology does the manufacturer use in the
given scenario?
