BSW4805
Assignment 2 Semester 1 2026
Unique number:
Due Date: 9 April 2026
CASEWORK POLICY AND PRACTICE AT MORETELE SERVICE POINT DEPARTMENT
OF SOCIAL DEVELOPMENT
INTRODUCTION
Moretele Service Point is part of the Department of Social Development. The organisation
works to improve the well being of people in the community by providing social services and
support. It focuses on helping vulnerable individuals, families and groups who face
challenges such as poverty, unemployment, disability and social problems. The organisation
aims to build a society where people are supported and able to improve their lives.
The Department of Social Development plays an important role in reducing poverty and
promoting social justice. It provides services such as social grants, child protection, family
support and community development. The organisation also works with other professionals
to make sure that clients receive proper care and support. Its work is guided by government
policies and focuses on improving the quality of life for all citizens.
Contact Information
Terms of use
By making use of this document you agree to:
Item Details Use this document as a guide for learning, comparison and reference purpose,
Terms of use
Not to duplicate, reproduce and/or misrepresent the contents of this document as your own work,
Region Sunnyside By making use of this document you agree to:
Fully accept the consequences should you plagiarise or misuse this document.
Use this document solely as a guide for learning, reference, and comparison purposes,
EnsureOrganisation
originality of your
Nameown work, and fully
Moretele accept
Service the consequences
Point DSD should you plagiarise or misuse this document.
Comply with all relevant standards, guidelines, regulations, and legislation governing academic and written work.
Website https://www.dsd.gov.za/
Director/CEO Not specified Disclaimer
Great care has been taken in the preparation of this document; however, the contents are provided "as is" without any express or
implied Person
Contact representationsMrs
or warranties.
Mamapa The author accepts no responsibility or liability for any actions taken based on the
information contained within this document. This document is intended solely for comparison, research, and reference purposes.
Reproduction,
Physical Addressresale,Department
or transmissionofofSocial
any partDevelopment,
of this document,Moretele
in any form or by any
Office means, is strictly prohibited.
Park
, +27 81 278 3372
CASEWORK POLICY AND PRACTICE AT MORETELE SERVICE POINT
DEPARTMENT OF SOCIAL DEVELOPMENT
INTRODUCTION
Moretele Service Point is part of the Department of Social Development. The
organisation works to improve the well being of people in the community by providing
social services and support. It focuses on helping vulnerable individuals, families and
groups who face challenges such as poverty, unemployment, disability and social
problems. The organisation aims to build a society where people are supported and
able to improve their lives.
The Department of Social Development plays an important role in reducing poverty
and promoting social justice. It provides services such as social grants, child
protection, family support and community development. The organisation also works
with other professionals to make sure that clients receive proper care and support.
Its work is guided by government policies and focuses on improving the quality of life
for all citizens.
Contact Information
Item Details
Region Sunnyside
Organisation Name Moretele Service Point DSD
Website https://www.dsd.gov.za/
Director/CEO Not specified
Contact Person Mrs Mamapa
Physical Address Department of Social Development, Moretele Office Park
1. ORGANISATION’S CORE MANDATE
The core mandate of the Department of Social Development is to reduce poverty
and support vulnerable people in society. The organisation provides social protection
and welfare services to individuals, families and communities who face challenges
such as unemployment, disability, old age and social problems. It focuses on
Disclaimer
Great care has been taken in the preparation of this document; however, the contents are provided "as is"
without any express or implied representations or warranties. The author accepts no responsibility or
liability for any actions taken based on the information contained within this document. This document is
intended solely for comparison, research, and reference purposes. Reproduction, resale, or transmission
of any part of this document, in any form or by any means, is strictly prohibited.
, +27 81 278 3372
improving the quality of life of people and helping them become independent and
active in society.
The department also works to develop and implement social policies that support
communities and promote social development. It ensures that people have access to
social grants, care services and community programmes. Another important part of
its mandate is to work with other organisations and stakeholders to strengthen
service delivery and empower communities.
In simple terms, the organisation aims to protect vulnerable people, reduce inequality
and support development so that individuals and communities can improve their
living conditions.
2. MAIN CLIENT GROUPS AND THEIR NEEDS
2.1 Children in Need of Care and Protection
The organisation works with children who are abused, neglected or abandoned.
These children need protection, safe living environments and emotional support.
They also need access to foster care and basic services such as education and
healthcare. Many of these children depend on the department for placement in foster
homes and for financial support through grants.
2.2 Families and Households
Families facing poverty, conflict or unemployment are also supported by the
organisation. These families need financial assistance, counselling and support
services. Some households struggle to provide food, shelter and basic needs. The
organisation assists them through social grants, family counselling and development
programmes to improve their living conditions.
2.3 Older Persons
Elderly people are another important client group. Many older persons need care,
support and protection, especially those who live alone or have no income. They
Disclaimer
Great care has been taken in the preparation of this document; however, the contents are provided "as is"
without any express or implied representations or warranties. The author accepts no responsibility or
liability for any actions taken based on the information contained within this document. This document is
intended solely for comparison, research, and reference purposes. Reproduction, resale, or transmission
of any part of this document, in any form or by any means, is strictly prohibited.
Assignment 2 Semester 1 2026
Unique number:
Due Date: 9 April 2026
CASEWORK POLICY AND PRACTICE AT MORETELE SERVICE POINT DEPARTMENT
OF SOCIAL DEVELOPMENT
INTRODUCTION
Moretele Service Point is part of the Department of Social Development. The organisation
works to improve the well being of people in the community by providing social services and
support. It focuses on helping vulnerable individuals, families and groups who face
challenges such as poverty, unemployment, disability and social problems. The organisation
aims to build a society where people are supported and able to improve their lives.
The Department of Social Development plays an important role in reducing poverty and
promoting social justice. It provides services such as social grants, child protection, family
support and community development. The organisation also works with other professionals
to make sure that clients receive proper care and support. Its work is guided by government
policies and focuses on improving the quality of life for all citizens.
Contact Information
Terms of use
By making use of this document you agree to:
Item Details Use this document as a guide for learning, comparison and reference purpose,
Terms of use
Not to duplicate, reproduce and/or misrepresent the contents of this document as your own work,
Region Sunnyside By making use of this document you agree to:
Fully accept the consequences should you plagiarise or misuse this document.
Use this document solely as a guide for learning, reference, and comparison purposes,
EnsureOrganisation
originality of your
Nameown work, and fully
Moretele accept
Service the consequences
Point DSD should you plagiarise or misuse this document.
Comply with all relevant standards, guidelines, regulations, and legislation governing academic and written work.
Website https://www.dsd.gov.za/
Director/CEO Not specified Disclaimer
Great care has been taken in the preparation of this document; however, the contents are provided "as is" without any express or
implied Person
Contact representationsMrs
or warranties.
Mamapa The author accepts no responsibility or liability for any actions taken based on the
information contained within this document. This document is intended solely for comparison, research, and reference purposes.
Reproduction,
Physical Addressresale,Department
or transmissionofofSocial
any partDevelopment,
of this document,Moretele
in any form or by any
Office means, is strictly prohibited.
Park
, +27 81 278 3372
CASEWORK POLICY AND PRACTICE AT MORETELE SERVICE POINT
DEPARTMENT OF SOCIAL DEVELOPMENT
INTRODUCTION
Moretele Service Point is part of the Department of Social Development. The
organisation works to improve the well being of people in the community by providing
social services and support. It focuses on helping vulnerable individuals, families and
groups who face challenges such as poverty, unemployment, disability and social
problems. The organisation aims to build a society where people are supported and
able to improve their lives.
The Department of Social Development plays an important role in reducing poverty
and promoting social justice. It provides services such as social grants, child
protection, family support and community development. The organisation also works
with other professionals to make sure that clients receive proper care and support.
Its work is guided by government policies and focuses on improving the quality of life
for all citizens.
Contact Information
Item Details
Region Sunnyside
Organisation Name Moretele Service Point DSD
Website https://www.dsd.gov.za/
Director/CEO Not specified
Contact Person Mrs Mamapa
Physical Address Department of Social Development, Moretele Office Park
1. ORGANISATION’S CORE MANDATE
The core mandate of the Department of Social Development is to reduce poverty
and support vulnerable people in society. The organisation provides social protection
and welfare services to individuals, families and communities who face challenges
such as unemployment, disability, old age and social problems. It focuses on
Disclaimer
Great care has been taken in the preparation of this document; however, the contents are provided "as is"
without any express or implied representations or warranties. The author accepts no responsibility or
liability for any actions taken based on the information contained within this document. This document is
intended solely for comparison, research, and reference purposes. Reproduction, resale, or transmission
of any part of this document, in any form or by any means, is strictly prohibited.
, +27 81 278 3372
improving the quality of life of people and helping them become independent and
active in society.
The department also works to develop and implement social policies that support
communities and promote social development. It ensures that people have access to
social grants, care services and community programmes. Another important part of
its mandate is to work with other organisations and stakeholders to strengthen
service delivery and empower communities.
In simple terms, the organisation aims to protect vulnerable people, reduce inequality
and support development so that individuals and communities can improve their
living conditions.
2. MAIN CLIENT GROUPS AND THEIR NEEDS
2.1 Children in Need of Care and Protection
The organisation works with children who are abused, neglected or abandoned.
These children need protection, safe living environments and emotional support.
They also need access to foster care and basic services such as education and
healthcare. Many of these children depend on the department for placement in foster
homes and for financial support through grants.
2.2 Families and Households
Families facing poverty, conflict or unemployment are also supported by the
organisation. These families need financial assistance, counselling and support
services. Some households struggle to provide food, shelter and basic needs. The
organisation assists them through social grants, family counselling and development
programmes to improve their living conditions.
2.3 Older Persons
Elderly people are another important client group. Many older persons need care,
support and protection, especially those who live alone or have no income. They
Disclaimer
Great care has been taken in the preparation of this document; however, the contents are provided "as is"
without any express or implied representations or warranties. The author accepts no responsibility or
liability for any actions taken based on the information contained within this document. This document is
intended solely for comparison, research, and reference purposes. Reproduction, resale, or transmission
of any part of this document, in any form or by any means, is strictly prohibited.
