SERVICE LINE DEVELOPMENT (AMT2)
TASK 3 FINAL TEST 2026 QUESTIONS WITH
CORRECT ANSWERS GRADED A+
◍ Technical Manual Identification Numbering System (TMINS).
Answer: A 13-character alphanumeric number with a suffix provision for
security classification information.
◍ Relates to how the customer views the ability of the product to meet his or
her objectives..
Answer: Fitness for use
◍ This is a step in a process that is the slowest compared to the other steps.
This step limits the capacity of the process..
Answer: Bottleneck
◍ Three terms commonly used to refer to a layout where similar equipment or
functions are grouped together..
Answer: Workcenter, job-shop, or functional
◍ Conventional publication numbering system.
Answer: Consist of a prefix, a combination of letters, and numbers divides
into three to five parts , separated by a dash.
◍ IETMs.
Answer: Interactive Electronic Technical Manual
◍ Part I.
Answer: Two-digit number ( in some cases two digits and a letter) that
designates the general subject classification.
◍ The relationship between how different layout structures are best suited
depending on volume and product variety characteristics is depicted on this
, type of graph..
Answer: Product-process matrix
◍ A service triangle consists of these four features..
Answer: Service strategy, support systems, employees, customer
◍ This is a production layout where similar products are made. Typically, it is
scheduled on an as-needed basis in response to current customer demand..
Answer: Manufacturing cell
◍ General Aircraft Information (GAI) Manuals.
Answer: Provides general information for the aircraft such as description,
arrangement, danger areas, and precautionary measures
◍ work unit Code (WUC) Manual.
Answer: 1) provide for each model aircraft.2) Use to convert narrative
descriptions to coded information.
◍ Students arrive at the Administrative Services Office at an average of one
every 12 minutes, and their requests take on average 8 minutes to be
processed. The service counter is staffed by only one clerk, Judy Gumshoes,
who works eight hours per day. Assume Poisson arrivals and exponential
service times.a)What percentage of time is Judy idle? (Round your answer
to 1 decimal place.)b) How much time, on average, does a student spend
waiting in line? (Do not round intermediate calculations. Round your answer
to 1 decimal place.)c) How long is the (waiting) line on average? (Round
your answer to 2 decimal places.)d) d. What is the probability that an
arriving student (just before entering the Administrative Services Office)
will find at least one other student waiting in line? (Do not round
intermediate calculations. Round your answer to 4 decimal places.).
Answer: a) 33.4%b) 16.0 minc) 1.33 customersd).4445
◍ What arethe Maintenance Requirements Cards (MRC).
Answer: 5"x8" cards, Step by step procedures, logical sequence.
◍ Prefix.
Answer: Identifies the command responsible for developing and maintaining
, the manual.
◍ Publications.
Answer: They are essential in achieving system and equipment effectiveness
and readiness. As an AME you will use publications on a daily basis.
◍ Plane captain manual (PCM).
Answer: Contains data required for doing task that are repeated often.
◍ Relates to how well a product or service meets design specifications..
Answer: Conformance quality
◍ A point where inventory is positioned to allow the production process to
operate independently of the customer order delivery process..
Answer: Customer order decoupling point
◍ 03.
Answer: accessories
◍ Firms that desire high service levels where customers have short wait times
should target server utilization levels at no more than this percentage..
Answer: 70-80%
◍ This involves scheduling several different models of a product to be
produced over a given day or week on the same line in a cyclical fashion..
Answer: Mixed-model line balancing
◍ A finished goods inventory, on average, contains 10,000 units. Demand
averages 1,500 units per week. Given that the process runs 50 weeks a year,
what is the expected inventory turn for the inventory? Assume that each
item held in inventory is valued at about the same amount..
Answer: 7.5 turns = (1,500 × 50)/10,000
◍ Naval Aeronautical Publication Index.
Answer: 1) Consolidated list of aviation Publications.2) Maintained by
Quality Assurance (QA)
◍ NAVSUP 2002.
Answer: Part of the NAPI and is the only index authorized for requisitioning
TASK 3 FINAL TEST 2026 QUESTIONS WITH
CORRECT ANSWERS GRADED A+
◍ Technical Manual Identification Numbering System (TMINS).
Answer: A 13-character alphanumeric number with a suffix provision for
security classification information.
◍ Relates to how the customer views the ability of the product to meet his or
her objectives..
Answer: Fitness for use
◍ This is a step in a process that is the slowest compared to the other steps.
This step limits the capacity of the process..
Answer: Bottleneck
◍ Three terms commonly used to refer to a layout where similar equipment or
functions are grouped together..
Answer: Workcenter, job-shop, or functional
◍ Conventional publication numbering system.
Answer: Consist of a prefix, a combination of letters, and numbers divides
into three to five parts , separated by a dash.
◍ IETMs.
Answer: Interactive Electronic Technical Manual
◍ Part I.
Answer: Two-digit number ( in some cases two digits and a letter) that
designates the general subject classification.
◍ The relationship between how different layout structures are best suited
depending on volume and product variety characteristics is depicted on this
, type of graph..
Answer: Product-process matrix
◍ A service triangle consists of these four features..
Answer: Service strategy, support systems, employees, customer
◍ This is a production layout where similar products are made. Typically, it is
scheduled on an as-needed basis in response to current customer demand..
Answer: Manufacturing cell
◍ General Aircraft Information (GAI) Manuals.
Answer: Provides general information for the aircraft such as description,
arrangement, danger areas, and precautionary measures
◍ work unit Code (WUC) Manual.
Answer: 1) provide for each model aircraft.2) Use to convert narrative
descriptions to coded information.
◍ Students arrive at the Administrative Services Office at an average of one
every 12 minutes, and their requests take on average 8 minutes to be
processed. The service counter is staffed by only one clerk, Judy Gumshoes,
who works eight hours per day. Assume Poisson arrivals and exponential
service times.a)What percentage of time is Judy idle? (Round your answer
to 1 decimal place.)b) How much time, on average, does a student spend
waiting in line? (Do not round intermediate calculations. Round your answer
to 1 decimal place.)c) How long is the (waiting) line on average? (Round
your answer to 2 decimal places.)d) d. What is the probability that an
arriving student (just before entering the Administrative Services Office)
will find at least one other student waiting in line? (Do not round
intermediate calculations. Round your answer to 4 decimal places.).
Answer: a) 33.4%b) 16.0 minc) 1.33 customersd).4445
◍ What arethe Maintenance Requirements Cards (MRC).
Answer: 5"x8" cards, Step by step procedures, logical sequence.
◍ Prefix.
Answer: Identifies the command responsible for developing and maintaining
, the manual.
◍ Publications.
Answer: They are essential in achieving system and equipment effectiveness
and readiness. As an AME you will use publications on a daily basis.
◍ Plane captain manual (PCM).
Answer: Contains data required for doing task that are repeated often.
◍ Relates to how well a product or service meets design specifications..
Answer: Conformance quality
◍ A point where inventory is positioned to allow the production process to
operate independently of the customer order delivery process..
Answer: Customer order decoupling point
◍ 03.
Answer: accessories
◍ Firms that desire high service levels where customers have short wait times
should target server utilization levels at no more than this percentage..
Answer: 70-80%
◍ This involves scheduling several different models of a product to be
produced over a given day or week on the same line in a cyclical fashion..
Answer: Mixed-model line balancing
◍ A finished goods inventory, on average, contains 10,000 units. Demand
averages 1,500 units per week. Given that the process runs 50 weeks a year,
what is the expected inventory turn for the inventory? Assume that each
item held in inventory is valued at about the same amount..
Answer: 7.5 turns = (1,500 × 50)/10,000
◍ Naval Aeronautical Publication Index.
Answer: 1) Consolidated list of aviation Publications.2) Maintained by
Quality Assurance (QA)
◍ NAVSUP 2002.
Answer: Part of the NAPI and is the only index authorized for requisitioning
