CPHRM Exam Prep - Claims and
Litigation Questions and Answers
AdverseAEventA-
AAnswerAAnyAinjuryA(undesirableAclinicalAoutcome)AcausedAbyAmedicalAcareAandAnotAanAunderlyingA
diseaseAprocess.
AdverseAOutcomeA-
AAnswerAClinicalAoutcomeAthat,AwhileAneitherAdesirableAnorAnecessarilyAanticipated,AmayAstillAhaveA
beenAaAknownApossibilityAassociatedAwithAtheAtreatmentAorAprocedure.
AlternativeADisputeAResolutionA-
AAnswerAAAprocessAorAsystemAtoAresolveAdisputesAoutsideAtheAformalAjudicialAprocess.
NegotiationA-
AAnswerAAAvoluntary,AusuallyAinformal,AunstructuredAprocess.AThereAisAnoAthirdApartyAfacilitatorAbu
tApartiesAmayAbeArepresentedAbyAlegalAcounsel.A(BETWEENATWOAPARTIESAONLY).
MediationA-
AAnswerAAAprocessAinAwhichAaAneutralAthirdApartyAhelpsAtheApartiesAreachAaAmutuallyAacceptableA
agreement.A(TwoApartiesAselectAanAagreedAuponApersonAtoAmediate).
ArbitrationA-
AAnswerATheAhearingAandAdeterminationAofAaAcaseAinAquestionAsomeoneAeitherAchosenAbyAtheAoppo
singApartiesAorAbyAaApersonAappointedAunderAstatutoryAauthority.
BindingAArbitrationA-AAnswerAAnAagreementAthatAisAfinalAandAnotAappealable.
Non-BindingAArbitrationA-
AAnswerAAnAagreementAisAnotAfinalAuntilAitAisAenteredAbyAtheAcourtAintoAtheArecordAallowingAtheA
partyAtoAcontinueAtheAcivilAlitigationAprocess.
AnswerA-
AAnswerAAAdocumentAfiledAwithAtheAcourtAinAresponseAtoAaAcomplaintAorApetition.AGenerallyAtheAA
nswerAmustAadmitAthatAplaintiff'sAallegationsAareAtrue;AdenyAthatAtheAplaintiff'sAallegationsAareAtru
e;AorAstateAthatAtheAdefendantAdoesAnotAhaveAinformationAregardingAtheAtruthAorAfalsityAofAtheAall
egations.
AppealA-
AAnswerAAnAactionAthatAisAtakenAafterAtheAtrialAofAaAmatterAorAafterAaAdispositiveAmotionAhasAbe
enAenteredAinAtheAmatter.AAnAappealAmayAbeAtakenAforAtheApurposeAofAcorrectingAanAerrorAmadeA
, byAtheAtrialAcourtAorAtoAobtainAaAnewAtrial.AAlso,AitAisAaAresortAtoAaAhigherAcourtAtoAobtainAaAre
viewAofAaAlowerAcourt'sAdecisionAandAaAreversalAofAtheAlowerAcourt'sAjudgmentAorAgrantingAofAane
wAtrial.
AssaultA-
AAnswerAAnAintentionalAactAthatAisAdesignedAtoAmakeAtheAvictimAfearfulAandAthatAproducesAreason
ableAapprehensionAofAharm.
Attorney-ClientAPrivilegeA-
AAnswerAAAlegalAdoctrineArecognizedAbyAbothAcommonAandAstatutoryAlawAprotectingAcertainAconfide
ntialAcommunicationsAbetweenAanAattorneyAandAhisAorAherAclientAfromAdiscoveryAinAaAlegalAproceed
ingAunlessAtheAprivilegeAisAwaivedAbyAtheAclient.
AttorneyAWorkAProductAPrivilegeA-
AAnswerAAAlegalAdoctrineArecognizedAbyAbothAcommonAandAstatutoryAlawAprotectingAtheAdocuments
Agenerated,AtheoriesAdevised,AlegalAstrategiesAformulated,Aetc.AbyAanAattorneyAonAbehalfAofAaAclien
tAfromAdiscoveryAinAaAlegalAproceedingAunlessAtheAprivilegeAisAwaivedAbyAtheAclient.
BatteryA-
AAnswerAInAtortAlaw,AtheAintentionalAcausationAofAharmfulAorAoffensiveAcontactAwithAaApersonAwith
outAthatAperson'sAconsent.
ClaimA-
AAnswerAFormalAnotification,AeitherAinAwritingAorAorallyAthatAmonetaryAdamagesAorAdemandAforAse
rvicesAareAbeingAsoughtAfromAtheAhealthcareAorganizationAbyAaAthirdApartyAforAanAallegedAinjury.A
CanAbeAmadeAbyApatient,AorApatient'sAfamily,Aguardian,AorAattorney.
Claims-MadeACoverageA-
AAnswerAProvidesAcoverageAforAaAclaimAthatAoccurredAAFTERAtheAinceptionAorAretroactiveAcoverageA
dateAofAtheApolicyAandAisAreportedAtoAtheAinsuranceAcompanyAwhileAtheApolicyAorAanyAreplacement
ApolicyAisAstillAinAeffect.
Complaint/GrievanceA-
AAnswerAAAformalAorAinformalAwrittenAorAverbalAcomplaintAmadeAtoAtheAhospitalAbyAtheApatientAo
rAtheApatient'sArepresentativeAregardingAtheApatient'sAcare.AMedicare/MedicaidAHospitalAConditionsA
ofAParticipationArequireAaAformalAprocessAforApatientAnotificationAofAtheirArightsAandAforAresponseA
andAfollowAupAwithAtheApatient.
ComplaintA(Legal)A-
AAnswerAOneAofAtheAinitialAfilingsAwithAtheAcourtAtoAbeginAaAlawsuit;AnormallyArecitesAallAofAtheA
allegationsAagainstAtheAdefendantAandAtheoriesAuponAwhichAtheAplaintiffAseeksAtoArecoverAdamages
A(mayAbeAcalledAaApetitionAinAsomeAjurisdictions).
Litigation Questions and Answers
AdverseAEventA-
AAnswerAAnyAinjuryA(undesirableAclinicalAoutcome)AcausedAbyAmedicalAcareAandAnotAanAunderlyingA
diseaseAprocess.
AdverseAOutcomeA-
AAnswerAClinicalAoutcomeAthat,AwhileAneitherAdesirableAnorAnecessarilyAanticipated,AmayAstillAhaveA
beenAaAknownApossibilityAassociatedAwithAtheAtreatmentAorAprocedure.
AlternativeADisputeAResolutionA-
AAnswerAAAprocessAorAsystemAtoAresolveAdisputesAoutsideAtheAformalAjudicialAprocess.
NegotiationA-
AAnswerAAAvoluntary,AusuallyAinformal,AunstructuredAprocess.AThereAisAnoAthirdApartyAfacilitatorAbu
tApartiesAmayAbeArepresentedAbyAlegalAcounsel.A(BETWEENATWOAPARTIESAONLY).
MediationA-
AAnswerAAAprocessAinAwhichAaAneutralAthirdApartyAhelpsAtheApartiesAreachAaAmutuallyAacceptableA
agreement.A(TwoApartiesAselectAanAagreedAuponApersonAtoAmediate).
ArbitrationA-
AAnswerATheAhearingAandAdeterminationAofAaAcaseAinAquestionAsomeoneAeitherAchosenAbyAtheAoppo
singApartiesAorAbyAaApersonAappointedAunderAstatutoryAauthority.
BindingAArbitrationA-AAnswerAAnAagreementAthatAisAfinalAandAnotAappealable.
Non-BindingAArbitrationA-
AAnswerAAnAagreementAisAnotAfinalAuntilAitAisAenteredAbyAtheAcourtAintoAtheArecordAallowingAtheA
partyAtoAcontinueAtheAcivilAlitigationAprocess.
AnswerA-
AAnswerAAAdocumentAfiledAwithAtheAcourtAinAresponseAtoAaAcomplaintAorApetition.AGenerallyAtheAA
nswerAmustAadmitAthatAplaintiff'sAallegationsAareAtrue;AdenyAthatAtheAplaintiff'sAallegationsAareAtru
e;AorAstateAthatAtheAdefendantAdoesAnotAhaveAinformationAregardingAtheAtruthAorAfalsityAofAtheAall
egations.
AppealA-
AAnswerAAnAactionAthatAisAtakenAafterAtheAtrialAofAaAmatterAorAafterAaAdispositiveAmotionAhasAbe
enAenteredAinAtheAmatter.AAnAappealAmayAbeAtakenAforAtheApurposeAofAcorrectingAanAerrorAmadeA
, byAtheAtrialAcourtAorAtoAobtainAaAnewAtrial.AAlso,AitAisAaAresortAtoAaAhigherAcourtAtoAobtainAaAre
viewAofAaAlowerAcourt'sAdecisionAandAaAreversalAofAtheAlowerAcourt'sAjudgmentAorAgrantingAofAane
wAtrial.
AssaultA-
AAnswerAAnAintentionalAactAthatAisAdesignedAtoAmakeAtheAvictimAfearfulAandAthatAproducesAreason
ableAapprehensionAofAharm.
Attorney-ClientAPrivilegeA-
AAnswerAAAlegalAdoctrineArecognizedAbyAbothAcommonAandAstatutoryAlawAprotectingAcertainAconfide
ntialAcommunicationsAbetweenAanAattorneyAandAhisAorAherAclientAfromAdiscoveryAinAaAlegalAproceed
ingAunlessAtheAprivilegeAisAwaivedAbyAtheAclient.
AttorneyAWorkAProductAPrivilegeA-
AAnswerAAAlegalAdoctrineArecognizedAbyAbothAcommonAandAstatutoryAlawAprotectingAtheAdocuments
Agenerated,AtheoriesAdevised,AlegalAstrategiesAformulated,Aetc.AbyAanAattorneyAonAbehalfAofAaAclien
tAfromAdiscoveryAinAaAlegalAproceedingAunlessAtheAprivilegeAisAwaivedAbyAtheAclient.
BatteryA-
AAnswerAInAtortAlaw,AtheAintentionalAcausationAofAharmfulAorAoffensiveAcontactAwithAaApersonAwith
outAthatAperson'sAconsent.
ClaimA-
AAnswerAFormalAnotification,AeitherAinAwritingAorAorallyAthatAmonetaryAdamagesAorAdemandAforAse
rvicesAareAbeingAsoughtAfromAtheAhealthcareAorganizationAbyAaAthirdApartyAforAanAallegedAinjury.A
CanAbeAmadeAbyApatient,AorApatient'sAfamily,Aguardian,AorAattorney.
Claims-MadeACoverageA-
AAnswerAProvidesAcoverageAforAaAclaimAthatAoccurredAAFTERAtheAinceptionAorAretroactiveAcoverageA
dateAofAtheApolicyAandAisAreportedAtoAtheAinsuranceAcompanyAwhileAtheApolicyAorAanyAreplacement
ApolicyAisAstillAinAeffect.
Complaint/GrievanceA-
AAnswerAAAformalAorAinformalAwrittenAorAverbalAcomplaintAmadeAtoAtheAhospitalAbyAtheApatientAo
rAtheApatient'sArepresentativeAregardingAtheApatient'sAcare.AMedicare/MedicaidAHospitalAConditionsA
ofAParticipationArequireAaAformalAprocessAforApatientAnotificationAofAtheirArightsAandAforAresponseA
andAfollowAupAwithAtheApatient.
ComplaintA(Legal)A-
AAnswerAOneAofAtheAinitialAfilingsAwithAtheAcourtAtoAbeginAaAlawsuit;AnormallyArecitesAallAofAtheA
allegationsAagainstAtheAdefendantAandAtheoriesAuponAwhichAtheAplaintiffAseeksAtoArecoverAdamages
A(mayAbeAcalledAaApetitionAinAsomeAjurisdictions).