NUR 226 EXAM 1 - QUESTIONS AND ANSWERS
What is the purpose of an interview in healthcare? - CORRECT ANSWER✅✅To gain an understanding of
the patient's beliefs, concerns, and perception of their health state.
What are the characteristics of a successful interview? - CORRECT ANSWER✅✅Gather complete and
accurate data, establish trust, teach about health state, build rapport, and discuss health promotion.
What are the terms of the interview contract? - CORRECT ANSWER✅✅Location, explanation, purpose,
time frame, participation, confidentiality, and cost.
What are the two types of questions used in interviews? - CORRECT ANSWER✅✅Open-ended questions
and closed questions.
What is the role of nonverbal communication in interviews? - CORRECT ANSWER✅✅Body language
provides cues that may correlate with true feelings.
What are some internal factors that can affect communication? - CORRECT ANSWER✅✅Liking others,
empathy, ability to listen, and self-awareness.
What external factors should be considered to foster communication? - CORRECT ANSWER✅✅Ensure
privacy, avoid interruptions, create a comfortable physical environment, and limit note-taking.
What is the impact of Electronic Health Records (EHR) on communication? - CORRECT ANSWER✅✅They
can improve quality and safety but may also create barriers in communication.
What are some verbal responses that assist the narrative during an interview? - CORRECT
ANSWER✅✅Facilitation, silence, reflection, empathy, and clarification.
What are the ten traps of interviewing? - CORRECT ANSWER✅✅Providing false reassurance, giving
unwanted advice, using authority, using avoidance language, engaging in distancing, using professional
jargon, using leading questions, talking too much, interrupting, and using 'why' questions.
,What should be done to close an interview? - CORRECT ANSWER✅✅End gradually, avoid introducing
new topics, and provide a summary.
What is the significance of developmental competence in interviewing? - CORRECT ANSWER✅✅It
involves adapting the interview process for different age groups and special needs.
How should communication be adapted for older adults? - CORRECT ANSWER✅✅Address respectfully,
consider pacing, and allow for increased response time.
What should be considered when interviewing individuals with special needs? - CORRECT
ANSWER✅✅Address vulnerabilities and use appropriate resources.
What is health literacy? - CORRECT ANSWER✅✅The ability to understand and follow health-related
instructions.
What techniques can improve health literacy? - CORRECT ANSWER✅✅Oral teaching, written materials,
and teach-back methods.
What is the SBAR communication technique? - CORRECT ANSWER✅✅A standardized method for
effective communication among healthcare professionals.
What is the purpose of collecting a health history? - CORRECT ANSWER✅✅To combine subjective data
with objective data to form a complete picture of health status.
What are the eight critical characteristics to collect in a health history? - CORRECT
ANSWER✅✅Location, character, quantity, timing, setting, aggravating/relieving factors, associated
factors, and patient perception.
What does the PQRSTU mnemonic stand for? - CORRECT ANSWER✅✅Provocative or palliative, quality,
region/radiation, severity, timing, and understanding.
,What is the role of empathy in the interview process? - CORRECT ANSWER✅✅To develop
understanding and sensitivity for the patient's feelings.
How can the physical environment affect communication? - CORRECT ANSWER✅✅It should promote
comfort and equal status seating.
What is the importance of self-awareness in communication? - CORRECT ANSWER✅✅To recognize and
manage implicit biases that may affect interactions.
What should be done to maintain effective communication with other professionals? - CORRECT
ANSWER✅✅Promote mutual respect and provide timely updates.
How can cultural diversity impact communication in healthcare? - CORRECT ANSWER✅✅It requires
awareness of different communication patterns and norms.
What is the significance of using an interpreter? - CORRECT ANSWER✅✅To bridge language barriers
and ensure effective communication.
What should be noted about the reliability of informants in health history? - CORRECT
ANSWER✅✅Reliability leads to consistency of information provided.
What is the difference between a symptom and a sign? - CORRECT ANSWER✅✅A symptom is a
subjective sensation reported by the patient, while a sign is an objective abnormality detected by
examination.
What is the goal of the interview process? - CORRECT ANSWER✅✅To achieve optimal health through
mutual understanding and data sharing.
What is the impact of ineffective interpersonal communication? - CORRECT ANSWER✅✅Linked to poor
outcomes, delays in treatment, and clinical errors.
, What is the significance of maintaining confidentiality during an interview? - CORRECT ANSWER✅✅To
protect patient privacy and adhere to legal and ethical standards.
What is the role of active listening in communication? - CORRECT ANSWER✅✅To fully engage and
understand the patient's perspective.
What factors can affect pain intensity? - CORRECT ANSWER✅✅Quality, region, severity, timing, and
understanding of the patient's perception.
What does the 'Q' in pain assessment stand for? - CORRECT ANSWER✅✅Quality or quantity of
symptoms.
What are some qualities of pain? - CORRECT ANSWER✅✅Sharp, dull, tingling, stabbing, burning,
crushing.
What does the 'R' in pain assessment refer to? - CORRECT ANSWER✅✅Region or radiation of pain.
What does it mean if pain radiates? - CORRECT ANSWER✅✅The pain is focal or spreads to a different
location.
What scale is used to measure pain severity? - CORRECT ANSWER✅✅A scale from 1 to 10, such as a
visual analogue scale or numerical rating scale.
What does the 'T' in pain assessment stand for? - CORRECT ANSWER✅✅Timing or onset of pain.
What information is gathered regarding the timing of pain? - CORRECT ANSWER✅✅When the pain
started and how long it lasts.
What does the 'U' in pain assessment represent? - CORRECT ANSWER✅✅Understanding the patient's
perception of the problem.
What is the purpose of an interview in healthcare? - CORRECT ANSWER✅✅To gain an understanding of
the patient's beliefs, concerns, and perception of their health state.
What are the characteristics of a successful interview? - CORRECT ANSWER✅✅Gather complete and
accurate data, establish trust, teach about health state, build rapport, and discuss health promotion.
What are the terms of the interview contract? - CORRECT ANSWER✅✅Location, explanation, purpose,
time frame, participation, confidentiality, and cost.
What are the two types of questions used in interviews? - CORRECT ANSWER✅✅Open-ended questions
and closed questions.
What is the role of nonverbal communication in interviews? - CORRECT ANSWER✅✅Body language
provides cues that may correlate with true feelings.
What are some internal factors that can affect communication? - CORRECT ANSWER✅✅Liking others,
empathy, ability to listen, and self-awareness.
What external factors should be considered to foster communication? - CORRECT ANSWER✅✅Ensure
privacy, avoid interruptions, create a comfortable physical environment, and limit note-taking.
What is the impact of Electronic Health Records (EHR) on communication? - CORRECT ANSWER✅✅They
can improve quality and safety but may also create barriers in communication.
What are some verbal responses that assist the narrative during an interview? - CORRECT
ANSWER✅✅Facilitation, silence, reflection, empathy, and clarification.
What are the ten traps of interviewing? - CORRECT ANSWER✅✅Providing false reassurance, giving
unwanted advice, using authority, using avoidance language, engaging in distancing, using professional
jargon, using leading questions, talking too much, interrupting, and using 'why' questions.
,What should be done to close an interview? - CORRECT ANSWER✅✅End gradually, avoid introducing
new topics, and provide a summary.
What is the significance of developmental competence in interviewing? - CORRECT ANSWER✅✅It
involves adapting the interview process for different age groups and special needs.
How should communication be adapted for older adults? - CORRECT ANSWER✅✅Address respectfully,
consider pacing, and allow for increased response time.
What should be considered when interviewing individuals with special needs? - CORRECT
ANSWER✅✅Address vulnerabilities and use appropriate resources.
What is health literacy? - CORRECT ANSWER✅✅The ability to understand and follow health-related
instructions.
What techniques can improve health literacy? - CORRECT ANSWER✅✅Oral teaching, written materials,
and teach-back methods.
What is the SBAR communication technique? - CORRECT ANSWER✅✅A standardized method for
effective communication among healthcare professionals.
What is the purpose of collecting a health history? - CORRECT ANSWER✅✅To combine subjective data
with objective data to form a complete picture of health status.
What are the eight critical characteristics to collect in a health history? - CORRECT
ANSWER✅✅Location, character, quantity, timing, setting, aggravating/relieving factors, associated
factors, and patient perception.
What does the PQRSTU mnemonic stand for? - CORRECT ANSWER✅✅Provocative or palliative, quality,
region/radiation, severity, timing, and understanding.
,What is the role of empathy in the interview process? - CORRECT ANSWER✅✅To develop
understanding and sensitivity for the patient's feelings.
How can the physical environment affect communication? - CORRECT ANSWER✅✅It should promote
comfort and equal status seating.
What is the importance of self-awareness in communication? - CORRECT ANSWER✅✅To recognize and
manage implicit biases that may affect interactions.
What should be done to maintain effective communication with other professionals? - CORRECT
ANSWER✅✅Promote mutual respect and provide timely updates.
How can cultural diversity impact communication in healthcare? - CORRECT ANSWER✅✅It requires
awareness of different communication patterns and norms.
What is the significance of using an interpreter? - CORRECT ANSWER✅✅To bridge language barriers
and ensure effective communication.
What should be noted about the reliability of informants in health history? - CORRECT
ANSWER✅✅Reliability leads to consistency of information provided.
What is the difference between a symptom and a sign? - CORRECT ANSWER✅✅A symptom is a
subjective sensation reported by the patient, while a sign is an objective abnormality detected by
examination.
What is the goal of the interview process? - CORRECT ANSWER✅✅To achieve optimal health through
mutual understanding and data sharing.
What is the impact of ineffective interpersonal communication? - CORRECT ANSWER✅✅Linked to poor
outcomes, delays in treatment, and clinical errors.
, What is the significance of maintaining confidentiality during an interview? - CORRECT ANSWER✅✅To
protect patient privacy and adhere to legal and ethical standards.
What is the role of active listening in communication? - CORRECT ANSWER✅✅To fully engage and
understand the patient's perspective.
What factors can affect pain intensity? - CORRECT ANSWER✅✅Quality, region, severity, timing, and
understanding of the patient's perception.
What does the 'Q' in pain assessment stand for? - CORRECT ANSWER✅✅Quality or quantity of
symptoms.
What are some qualities of pain? - CORRECT ANSWER✅✅Sharp, dull, tingling, stabbing, burning,
crushing.
What does the 'R' in pain assessment refer to? - CORRECT ANSWER✅✅Region or radiation of pain.
What does it mean if pain radiates? - CORRECT ANSWER✅✅The pain is focal or spreads to a different
location.
What scale is used to measure pain severity? - CORRECT ANSWER✅✅A scale from 1 to 10, such as a
visual analogue scale or numerical rating scale.
What does the 'T' in pain assessment stand for? - CORRECT ANSWER✅✅Timing or onset of pain.
What information is gathered regarding the timing of pain? - CORRECT ANSWER✅✅When the pain
started and how long it lasts.
What does the 'U' in pain assessment represent? - CORRECT ANSWER✅✅Understanding the patient's
perception of the problem.
