UNF MAN3025 EXAMINATION TEST 2026
QUESTIONS AND SOLUTIONS FULLY
VERIFIED
●● Organizational process. Answer: the collection of activities that
transforms inputs into outputs that customers value
●● Departmentalization. Answer: subdividing work and workers into
separate organizational units responsible for completing particular tasks
●● Functional departmentalization. Answer: organizing work and
workers into separate units responsible for particular business functions
or areas of expertise
●● Product departmentalization. Answer: organizing work and workers
into separate units responsible for producing particular products or
services
●● Customer departmentalization. Answer: organizing work and
workers into separate units responsible for particular kinds of customers
●● Geographic departmentalization. Answer: organizing work and
workers into separate units responsible for doing business in particular
geographic areas
,●● Matrix departmentalization. Answer: a hybrid organizational
structure in which two or more forms of departmentalization, most often
product and functional, are used together
●● Simple matrix. Answer: a form of matrix departmentalization in
which managers in different parts of the matrix negotiate conflicts and
resources
●● Complex matrix. Answer: a form of matrix departmentalization in
which managers in different parts of the matrix report to matrix
managers, who help them sort out conflicts and problems
●● Authority. Answer: the right to give commands, take action, and
make decisions to achieve organizational objectives
●● Chain of command. Answer: the vertical line of authority that
clarifies who reports to whom throughout the organization
●● Unity of command. Answer: a management principle that workers
should report to just one boss
●● Line authority. Answer: the right to command immediate
subordinates in the chain of command
, ●● Staff authority. Answer: the right to advise, but not command, others
who are not subordinates in the chain of command
●● Line function. Answer: an activity that contributes directly to
creating or selling the company's products
●● Staff function. Answer: an activity that does not contribute directly to
creating or selling the company's products but instead supports line
activities
●● Delegation of authority. Answer: the assignment of direct authority
and responsibility to a subordinate to complete tasks for which the
manager is normally responsible
●● Centralization of authority. Answer: the location of most authority at
the upper levels of the organization
●● Decentralization. Answer: the location of a significant amount of
authority in the lower levels of the organization
●● Standardization. Answer: solving problems by consistently applying
the same rules, procedures, and processes
●● Job design. Answer: the number, kind, and variety of tasks that
individual workers perform in doing their jobs
QUESTIONS AND SOLUTIONS FULLY
VERIFIED
●● Organizational process. Answer: the collection of activities that
transforms inputs into outputs that customers value
●● Departmentalization. Answer: subdividing work and workers into
separate organizational units responsible for completing particular tasks
●● Functional departmentalization. Answer: organizing work and
workers into separate units responsible for particular business functions
or areas of expertise
●● Product departmentalization. Answer: organizing work and workers
into separate units responsible for producing particular products or
services
●● Customer departmentalization. Answer: organizing work and
workers into separate units responsible for particular kinds of customers
●● Geographic departmentalization. Answer: organizing work and
workers into separate units responsible for doing business in particular
geographic areas
,●● Matrix departmentalization. Answer: a hybrid organizational
structure in which two or more forms of departmentalization, most often
product and functional, are used together
●● Simple matrix. Answer: a form of matrix departmentalization in
which managers in different parts of the matrix negotiate conflicts and
resources
●● Complex matrix. Answer: a form of matrix departmentalization in
which managers in different parts of the matrix report to matrix
managers, who help them sort out conflicts and problems
●● Authority. Answer: the right to give commands, take action, and
make decisions to achieve organizational objectives
●● Chain of command. Answer: the vertical line of authority that
clarifies who reports to whom throughout the organization
●● Unity of command. Answer: a management principle that workers
should report to just one boss
●● Line authority. Answer: the right to command immediate
subordinates in the chain of command
, ●● Staff authority. Answer: the right to advise, but not command, others
who are not subordinates in the chain of command
●● Line function. Answer: an activity that contributes directly to
creating or selling the company's products
●● Staff function. Answer: an activity that does not contribute directly to
creating or selling the company's products but instead supports line
activities
●● Delegation of authority. Answer: the assignment of direct authority
and responsibility to a subordinate to complete tasks for which the
manager is normally responsible
●● Centralization of authority. Answer: the location of most authority at
the upper levels of the organization
●● Decentralization. Answer: the location of a significant amount of
authority in the lower levels of the organization
●● Standardization. Answer: solving problems by consistently applying
the same rules, procedures, and processes
●● Job design. Answer: the number, kind, and variety of tasks that
individual workers perform in doing their jobs
