TEST BANK
Introducing Intercultural Communication:
Global Cultures and Contexts
4th Edition
Authors:
Shuang Liu
Zala Volcic
Cindy Gallois
ISBN: 9781529778755
Prepared for academic use
Includes Answers to MCQ and short answer questions
TABLE OF CONTENTS
Chapter 1. Intercultural communication in a global community
Chapter 2. Culture and people
Chapter 3. Communication and culture
Chapter 4. Perception and categorization
,Chapter 5. Value orientations and behaviour
Chapter 6. Identities and subgroups
Chapter 7. Verbal communication and culture
Chapter 8. Nonverbal communication and culture
Chapter 9. Business and culture
Chapter 10. Immigration and acculturation
Chapter 11. Intercultural and intergroup relations
Chapter 12. Media and cultural change
Chapter 13. Intercultural competence in a global community
CHAPTER 1: INTERCULTURAL COMMUNICATION IN A GLOBAL
COMMUNITY
1. Which of the following statements best describes the idea of ‘global village’ that Marshall
McLuhan originally referred to?
a. It refers to the way in which housing becoming more alike across the world.
b. It refers to the way in which communication technology was bringing remote areas of the
world together.
c. It refers to the way in which the Internet allowed borderless communications.
d. It refers to the way in which societies were becoming increasingly culturally diverse.
Ans: B
2. Which of the following is one of the main reasons for multinational corporations to move
their operations overseas?
a. Cheaper labour costs.
b. Less competition.
c. Less distance to travel to work.
d. Better climate.
Ans: A
3. Which of the following is NOT a consequence of the flow of migrant workers?
,a. Increased ethnic competition.
b. Conflict in expectations at work.
c. Higher level of trust between workers of different ethnic backgrounds.
d. Challenge created for the political, cultural and social life of the host society.
Ans: C
4. Some countries tightened entry restrictions for immigrants to control diversity. This is an
illustration of the concern over the threat of ethnic culture on:
a. The mainstream cultural values.
b. The distribution of political power structure.
c. Employment opportunities.
d. All of these.
Ans: D
5. Communicating with unfamiliar cultures does not simply mean finding a translator to
facilitate discussions in a foreign language. To understand the significance of a message
from someone, you do NOT need to:
a. Understand the linguistic system of the language the other person speaks.
b. Understand the values that weigh heavily in that person’s view of the world.
c. Understand what to expect when someone engages in particular communication behaviour.
d. None of these.
Ans: A
6. Cross-cultural adjustment is a two-way process. Which of the following statements is true
about this process?
a. Both the immigrant group and the host nationals undergo psychological and sociological
adjustment.
b. Only migrants undergo cross-cultural adjustment in the host country.
c. The attitude of ethnic communities has a strong influence on the migrants’ cross-cultural
adjustment.
, d. Only the host nationals undergo cross-cultural adjustment because of the presence of
migrants in their country.
Ans: A
7. Ethnic businesses, such as restaurants, take-away shops, grocery stores, have become a
symbol of cultural diversity. Which of the following is NOT identified as a reason for
migrants to set up ethnic businesses?
a. Freedom to be their own boss.
b. Dreams of financial security.
c. To be independent from their relatives.
d. To have autonomy in their choice of work.
Ans: C
8. Multiculturalism is a complex concept. What does multiculturalism refer to at the
descriptive level?
a. People’s tolerance of diversity.
b. People’s acceptance of equal societal participation.
c. Presence of symbols of cultural diversity.
d. Both B and C.
Ans: C
9. Which of the following best describes virtual engagement theory?
a. Virtual engagement is the enactment of information among young people only.
b. Virtual engagement is the social enactment of communication technology.
c. Virtual engagement does not occur in conjunction with other types of offline engagement.
d. Virtual engagement applies to young people but not to older people.
Ans: B
10. Which of the following is NOT one of the three different diversity perspectives on
workforces, identified by Ely and Thomas?
a. Integration and learning perspective.
Introducing Intercultural Communication:
Global Cultures and Contexts
4th Edition
Authors:
Shuang Liu
Zala Volcic
Cindy Gallois
ISBN: 9781529778755
Prepared for academic use
Includes Answers to MCQ and short answer questions
TABLE OF CONTENTS
Chapter 1. Intercultural communication in a global community
Chapter 2. Culture and people
Chapter 3. Communication and culture
Chapter 4. Perception and categorization
,Chapter 5. Value orientations and behaviour
Chapter 6. Identities and subgroups
Chapter 7. Verbal communication and culture
Chapter 8. Nonverbal communication and culture
Chapter 9. Business and culture
Chapter 10. Immigration and acculturation
Chapter 11. Intercultural and intergroup relations
Chapter 12. Media and cultural change
Chapter 13. Intercultural competence in a global community
CHAPTER 1: INTERCULTURAL COMMUNICATION IN A GLOBAL
COMMUNITY
1. Which of the following statements best describes the idea of ‘global village’ that Marshall
McLuhan originally referred to?
a. It refers to the way in which housing becoming more alike across the world.
b. It refers to the way in which communication technology was bringing remote areas of the
world together.
c. It refers to the way in which the Internet allowed borderless communications.
d. It refers to the way in which societies were becoming increasingly culturally diverse.
Ans: B
2. Which of the following is one of the main reasons for multinational corporations to move
their operations overseas?
a. Cheaper labour costs.
b. Less competition.
c. Less distance to travel to work.
d. Better climate.
Ans: A
3. Which of the following is NOT a consequence of the flow of migrant workers?
,a. Increased ethnic competition.
b. Conflict in expectations at work.
c. Higher level of trust between workers of different ethnic backgrounds.
d. Challenge created for the political, cultural and social life of the host society.
Ans: C
4. Some countries tightened entry restrictions for immigrants to control diversity. This is an
illustration of the concern over the threat of ethnic culture on:
a. The mainstream cultural values.
b. The distribution of political power structure.
c. Employment opportunities.
d. All of these.
Ans: D
5. Communicating with unfamiliar cultures does not simply mean finding a translator to
facilitate discussions in a foreign language. To understand the significance of a message
from someone, you do NOT need to:
a. Understand the linguistic system of the language the other person speaks.
b. Understand the values that weigh heavily in that person’s view of the world.
c. Understand what to expect when someone engages in particular communication behaviour.
d. None of these.
Ans: A
6. Cross-cultural adjustment is a two-way process. Which of the following statements is true
about this process?
a. Both the immigrant group and the host nationals undergo psychological and sociological
adjustment.
b. Only migrants undergo cross-cultural adjustment in the host country.
c. The attitude of ethnic communities has a strong influence on the migrants’ cross-cultural
adjustment.
, d. Only the host nationals undergo cross-cultural adjustment because of the presence of
migrants in their country.
Ans: A
7. Ethnic businesses, such as restaurants, take-away shops, grocery stores, have become a
symbol of cultural diversity. Which of the following is NOT identified as a reason for
migrants to set up ethnic businesses?
a. Freedom to be their own boss.
b. Dreams of financial security.
c. To be independent from their relatives.
d. To have autonomy in their choice of work.
Ans: C
8. Multiculturalism is a complex concept. What does multiculturalism refer to at the
descriptive level?
a. People’s tolerance of diversity.
b. People’s acceptance of equal societal participation.
c. Presence of symbols of cultural diversity.
d. Both B and C.
Ans: C
9. Which of the following best describes virtual engagement theory?
a. Virtual engagement is the enactment of information among young people only.
b. Virtual engagement is the social enactment of communication technology.
c. Virtual engagement does not occur in conjunction with other types of offline engagement.
d. Virtual engagement applies to young people but not to older people.
Ans: B
10. Which of the following is NOT one of the three different diversity perspectives on
workforces, identified by Ely and Thomas?
a. Integration and learning perspective.
