Jurisprudence - Funeral PrePlanner: Questions
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Terms in this set (112)
Can you contact someone by phone No, you can not contact a person and solicit services
or other means and ask them to
purchase your services?
Can you contact a person in a long- No, you can not solicit to long-term care, hospitals,
term care home, hospital, or hospice or hospice
and ask them to purchase your
services?
Can you leave brochure's from your Yes, but it should be cleared with administration, first.
business on a table in a common room
of a long-term care home?
Can you call or email a person who Yes, but only at their request.
inquired about your services?
Can you set up an information booth Yes, you are not targeting a specific person
at a local event?
If you write your licensing exam & are NO! You must receive confirmation from the registrar
confident you passed, you can begin that you passed
negotiating contracts.
Can a 16 year old be a purchaser on a No. The purchaser must always be at least 18
contract?
What is a selection room? Selection room holds caskets, urns and other
merchandise for sale.
,How many caskets should be shown in A minimum of 3.
the selection room? All of the least expensive & at least one "container"
What is the minimum way caskets A colour photo with:
should be displayed? Price, size, interior material/colour, exterior
material/colour/finish/thickness, manufacturer
name/number
Do all caskets need to be displayed Yes, all caskets must be displayed the same way
the same way?
Can you share information you got No, that would be a breach of confidentiality
from a client-family with others?
Are you bound by any privacy Yes, both Federal and Provincial
legislation?
Can you communicate information to Yes, but only when required and only to a lawyer of a
a law enforcement agency or a person named on the contract
lawyer?
Am I required to receive a copy of the Yes, section 113 states what a potential consumer
price list before I enter a contract? must receive before they enter a contract
Do you have to provide a copy of the Yes, a copy of the Consumer Information Guide is
Consumer Information Guide to required
client-families?
Do cancellation rights have to be Yes, section 113(c) states that cancellation rights and
explained to enforce a contract? refund entitlements must be explained
Do financing options need to be The licensee should offer to explain the different
explained? funding, financing and payment options to the client
What is negotiating a contract? Discussions of services, supplies, and prices
Requirements for the signing - 18 years old
purchaser - no impairment or incapacitation
, Is a contract valid if there is no vendor No, there must be a licensee signature on every
signature? contract
Do we both get a copy of the Yes, the contract must be complete in duplicate
contract?
Do all services and supplies have to Yes, all services and supplies must be included. They
be included on a contract? must also have a description
Do you have to collect vital statistics Yes, it is a requirement to collect this data for the
data? government. It must be collected to receive a burial
permit
Is there extra paperwork for a A cremation application is required and may only be
cremation? filled out by a licensed funeral director who has
permission from a crematory
Where do I get proof of death From the contracted establishment
certificates?
Who gets a copy of the proof of The legal representitive
death certificate?
What is a 'contract'? A legally binding document between the
establishment and purchaser for supplies and
services
What is basic authority? Who has the right to make decisions when a death
occurs
If authority is questioned and met with A contract should not be signed until proof of
uncertainty, should a contract be authority is presented
signed?
Is it true that a pre-arrangement can Yes, additionally a pre-arrangement must be revisited
be changed at any time? by legal authority when death occurs
With Verified Solutions
Save
Terms in this set (112)
Can you contact someone by phone No, you can not contact a person and solicit services
or other means and ask them to
purchase your services?
Can you contact a person in a long- No, you can not solicit to long-term care, hospitals,
term care home, hospital, or hospice or hospice
and ask them to purchase your
services?
Can you leave brochure's from your Yes, but it should be cleared with administration, first.
business on a table in a common room
of a long-term care home?
Can you call or email a person who Yes, but only at their request.
inquired about your services?
Can you set up an information booth Yes, you are not targeting a specific person
at a local event?
If you write your licensing exam & are NO! You must receive confirmation from the registrar
confident you passed, you can begin that you passed
negotiating contracts.
Can a 16 year old be a purchaser on a No. The purchaser must always be at least 18
contract?
What is a selection room? Selection room holds caskets, urns and other
merchandise for sale.
,How many caskets should be shown in A minimum of 3.
the selection room? All of the least expensive & at least one "container"
What is the minimum way caskets A colour photo with:
should be displayed? Price, size, interior material/colour, exterior
material/colour/finish/thickness, manufacturer
name/number
Do all caskets need to be displayed Yes, all caskets must be displayed the same way
the same way?
Can you share information you got No, that would be a breach of confidentiality
from a client-family with others?
Are you bound by any privacy Yes, both Federal and Provincial
legislation?
Can you communicate information to Yes, but only when required and only to a lawyer of a
a law enforcement agency or a person named on the contract
lawyer?
Am I required to receive a copy of the Yes, section 113 states what a potential consumer
price list before I enter a contract? must receive before they enter a contract
Do you have to provide a copy of the Yes, a copy of the Consumer Information Guide is
Consumer Information Guide to required
client-families?
Do cancellation rights have to be Yes, section 113(c) states that cancellation rights and
explained to enforce a contract? refund entitlements must be explained
Do financing options need to be The licensee should offer to explain the different
explained? funding, financing and payment options to the client
What is negotiating a contract? Discussions of services, supplies, and prices
Requirements for the signing - 18 years old
purchaser - no impairment or incapacitation
, Is a contract valid if there is no vendor No, there must be a licensee signature on every
signature? contract
Do we both get a copy of the Yes, the contract must be complete in duplicate
contract?
Do all services and supplies have to Yes, all services and supplies must be included. They
be included on a contract? must also have a description
Do you have to collect vital statistics Yes, it is a requirement to collect this data for the
data? government. It must be collected to receive a burial
permit
Is there extra paperwork for a A cremation application is required and may only be
cremation? filled out by a licensed funeral director who has
permission from a crematory
Where do I get proof of death From the contracted establishment
certificates?
Who gets a copy of the proof of The legal representitive
death certificate?
What is a 'contract'? A legally binding document between the
establishment and purchaser for supplies and
services
What is basic authority? Who has the right to make decisions when a death
occurs
If authority is questioned and met with A contract should not be signed until proof of
uncertainty, should a contract be authority is presented
signed?
Is it true that a pre-arrangement can Yes, additionally a pre-arrangement must be revisited
be changed at any time? by legal authority when death occurs
