Technology
💻 APPLICATION OF TECHNOLOGY IN BUSINESS
💎 Introduction: Technology in
the Modern Business
Technology affects how Technology in the South African Impact on Consumer Behaviour
businesses: Context Modern customers expect:
Manufacture goods Technology has become increasingly Fast service
Deliver services important due to:
Online access
Communicate with customers Globalisation
Digital payment options
Manage finances Growth of e-commerce
Immediate communication
Compete in the market Digital banking
Mobile connectivity
Technology 1
, 💎 What is
Technology in
Business?
Definition
Technology in business refers to the tools, systems, equipment, and digital platforms that organisations use to operate effectively and
achieve their strategic goals.
Technology includes both tangible and intangible systems.
🧩 Major Types of Business Technology
🖥️ 1. Hardware 💾 2. Software 🌐 3. Digital Platforms
Physical equipment used in business Programs used to manage and operate Online systems used for interaction,
operations. business functions. commerce, and operations.
Examples: Examples: Examples:
Computers and laptops Accounting software Mobile apps
Servers Enterprise Resource Planning (ERP) E-commerce websites
Barcode scanners systems Social media platforms
POS systems Customer Relationship Management Cloud computing systems
(CRM) systems
Automated machinery
Inventory management systems
🧩 Role of Technology in Business
1. Operational efficiency
→ Improving daily activities
2. Strategic competitiveness
→ Supporting long-term business success
Technology 2
💻 APPLICATION OF TECHNOLOGY IN BUSINESS
💎 Introduction: Technology in
the Modern Business
Technology affects how Technology in the South African Impact on Consumer Behaviour
businesses: Context Modern customers expect:
Manufacture goods Technology has become increasingly Fast service
Deliver services important due to:
Online access
Communicate with customers Globalisation
Digital payment options
Manage finances Growth of e-commerce
Immediate communication
Compete in the market Digital banking
Mobile connectivity
Technology 1
, 💎 What is
Technology in
Business?
Definition
Technology in business refers to the tools, systems, equipment, and digital platforms that organisations use to operate effectively and
achieve their strategic goals.
Technology includes both tangible and intangible systems.
🧩 Major Types of Business Technology
🖥️ 1. Hardware 💾 2. Software 🌐 3. Digital Platforms
Physical equipment used in business Programs used to manage and operate Online systems used for interaction,
operations. business functions. commerce, and operations.
Examples: Examples: Examples:
Computers and laptops Accounting software Mobile apps
Servers Enterprise Resource Planning (ERP) E-commerce websites
Barcode scanners systems Social media platforms
POS systems Customer Relationship Management Cloud computing systems
(CRM) systems
Automated machinery
Inventory management systems
🧩 Role of Technology in Business
1. Operational efficiency
→ Improving daily activities
2. Strategic competitiveness
→ Supporting long-term business success
Technology 2
