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1. What is the definition of information technology?:(answer) It is the technology used
to create, maintain, and make information accessible.
2. Which IT position has the responsibillity of working with routers and switch-
es?: (answer) Network Administrator
3. In which generation were silicon chips first used in computers?: (answer) Third
generation
4. Which low-level language corresponds one to one with assembly?: (answer)
machine language
5. What allows an organization to use software through the internet?: (answer)
Saas or Software as a Service
6. What is one of IT's role in golobalization?: (answer) It allows companies to reach a wider
customer base.
7. Which category of computer has an external flat screen monitor, optical disk
drive, and a large capacity hard drive?: (answer) Desktop
8. Which two software application packages would be classified as productivity
software?: (answer) Spreadsheet program and word processor
9. Which two computer peripherals are connected to the computer through a
port?: (answer) External microphone and USB flash drive
10. Which term is defined as a collection of information used to support man-
agement of an organization?: (answer) Information system
11. A website logs the timestamp, location, and browser of every visitor. It
then aggregates this content into peak traffic times and days,minimum and
maximum hits for each country and region, and popularity of certain browsers
,among visitors. What is the timestamp considered in this scenerio?: (answer)
Data
12. a dept manager is creating a budget estimate for the upcoming year. The
manager would like to determine whether the data will be available when the
decision for the next year have to be made. Which characteristic of valuable
data is the manager considering?: (answer) Reliable
13. Which two are parts of an information system?: (answer) Databases and Networks.
14. What is the difference between processing and storage?: (answer) Processing
involves tempo- rary information, while storage involves permenant information.
15. What type of information processing allows input data to be accepted as a
set of records and processed as a unit?: (answer) Batch processing
16. What is the role of the systems administrator?: (answer) To install and maintain network
resources.
, 17. Which action would be important for the IT department to take in order to
help their business meet the goal of increased expansion?: (answer) Expanding the
infrasturcture to support additional locations.
18. What step should be taken by a business when a third-party solution is found
that will benefit a project?: (answer) Contact the group to arrange a demo of their product.
19. Which risk assessment question is part of the initiation phase? (answer): Could the
end users reject the outcome of the project?
20. In what phase of a project does time estimation occur?: (answer) Planning
21. What effect does scope creep have on a project?: It increases unplanned costs for the
project.
22. Which system requirement is an example of considering user needs in the
design of an information system?: (answer) Allowing easy access to customer account
information.
23. Which type of systems testing includes having the customer test the system
in an operational setting to see if it is useful?: (answer) User Acceptance
24. Which type of systems conversion involves starting the conversion with a
portion of end users?: (answer) Pilot
25. What are two necessary elements of business continutiy planning?: (answer)
Identifying risks that may occur
26. Assessing key organizational activities.:
27. Which disaster recovery strategy is used to save information to multiple hard
drives at the same time?: (answer) Data mirrorring
28. Which action would support confidentiality?: (answer) Updating security software.
29. Which regulation governs the actions of a company in case of data records
being compromised, lost, or stolen?: (answer) Security Breach Notification laws
30. How can an organization assist employees with the ethical use of informa-
tion technology?: (answer) By developing policies for information usage.
31. What is part of the role of an It professional assocation?: (answer) Provides
professional standards for ethical behavior.
32. Engages in best practices for information systems:
33. What is outside of the rold of an IT professional assocation?: (answer) Writes laws
dealing with information technology