ISM 3541 EXAM 1 ASSESSMENT TEST 2026
TESTED QUESTIONS WITH FULL SOLUTION
GRADED A+
◉ Hardware. Answer: The physical components of an information
system such as computers and servers.
◉ Software. Answer: Programs and applications that tell hardware
what to do.
◉ Data. Answer: Raw facts that are processed into useful
information.
◉ Procedures. Answer: Rules and methods for operating an
information system.
◉ People. Answer: Users and administrators who interact with an
information system.
◉ Transaction Processing System (TPS). Answer: Handles daily
routine transactions such as sales and payroll.
, ◉ Management Information System (MIS). Answer: Provides reports
and summaries to middle management.
◉ Executive Support System (ESS). Answer: Supports long-term
strategic decision making for executives.
◉ C-suite. Answer: Top executive leadership (CEO, CFO, CIO, etc.).
◉ Leavitt's Diamond. Answer: A model showing how technology,
people, tasks, and structure are interconnected; changing one affects
the others.
◉ Enterprise System. Answer: A large-scale system that integrates
business processes across multiple departments using a centralized
database.
◉ Enterprise Resource Planning (ERP). Answer: Integrates core
business processes into one unified system.
◉ Customer Relationship Management (CRM). Answer: Manages
customer interactions, sales, marketing, and support.
◉ Supply Chain Management (SCM). Answer: Manages the flow of
goods, information, and finances in the supply chain.
TESTED QUESTIONS WITH FULL SOLUTION
GRADED A+
◉ Hardware. Answer: The physical components of an information
system such as computers and servers.
◉ Software. Answer: Programs and applications that tell hardware
what to do.
◉ Data. Answer: Raw facts that are processed into useful
information.
◉ Procedures. Answer: Rules and methods for operating an
information system.
◉ People. Answer: Users and administrators who interact with an
information system.
◉ Transaction Processing System (TPS). Answer: Handles daily
routine transactions such as sales and payroll.
, ◉ Management Information System (MIS). Answer: Provides reports
and summaries to middle management.
◉ Executive Support System (ESS). Answer: Supports long-term
strategic decision making for executives.
◉ C-suite. Answer: Top executive leadership (CEO, CFO, CIO, etc.).
◉ Leavitt's Diamond. Answer: A model showing how technology,
people, tasks, and structure are interconnected; changing one affects
the others.
◉ Enterprise System. Answer: A large-scale system that integrates
business processes across multiple departments using a centralized
database.
◉ Enterprise Resource Planning (ERP). Answer: Integrates core
business processes into one unified system.
◉ Customer Relationship Management (CRM). Answer: Manages
customer interactions, sales, marketing, and support.
◉ Supply Chain Management (SCM). Answer: Manages the flow of
goods, information, and finances in the supply chain.
