,Introduction to Operations and Supply
Chain Management
Fifth Edition
Chapter 1
Introduction to Operations
and Supply Chain
Management
Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved.
,Chapter Objectives
• Describe what the operations function is and why it is
critical to an organization’s survival.
• Describe what a supply chain is and how it relates to a
particular organization’s operations function.
• Discuss what is meant by operations management and
supply chain management.
• Identify some of the major operations and supply chain
activities, as well as career opportunities in these areas.
• Make a case for studying both operations management
and supply chain management.
Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved.
, Why Study Operations and Supply Chain
Management? (1 of 7)
• Every organization must make a product or provide a
service that someone values.
• Most organizations function as part of larger supply chains.
• Organizations must carefully manage their operations and
supply chains in order to prosper and, indeed, survive.
Copyright © 2019, 2016, 2014 Pearson Education, Inc. All Rights Reserved.