WGU D673 FINAL TEST 2026 QUESTIONS
WITH CORRECT ANSWERS GRADED A+
◍ rational decision-making model.
Answer: A decision-making model that describes how individuals should
behave in order to maximize some outcome.
◍ core values.
Answer: The primary or dominant values that are accepted throughout the
organization.
◍ fundamental attribution error.
Answer: The tendency to underestimate the influence of external factors and
overestimate the influence of internal factors when making judgments about
the behavior of others.
◍ organizing.
Answer: Determining what tasks are to be done, who is to do them, how the
tasks are to be grouped, who reports to whom, and where decisions are to be
made
◍ Role.
Answer: A set of expected behavior patterns attributed to someone
occupying a given position in a social unit.
◍ problem solving teams.
Answer: Groups of 5 to 12 employees from the same department who meet
for a few hours each week to discuss ways of improving quality, efficiency,
and the work environment.
◍ groupthink.
Answer: A phenomenon in which the norm for consensus overrides the
realistic appraisal of alternative courses of action.
,◍ contingency variables.
Answer: Situational factors: variables that moderate the relationship
between two or more variables.
◍ subcultures.
Answer: Minicultures within an organization, typically defined by
department designations and geographical separation.
◍ interactional justice.
Answer: The perceived degree to which an individual is treated with dignity,
concern, and respect.
◍ coercive power.
Answer: A power base that is dependent on fear of the negative results from
failing to comply.
◍ avoiding.
Answer: The desire to withdraw from or suppress a conflict.
◍ Norms.
Answer: Acceptable standards of behavior within a group that are shared by
the group's members.
◍ power distance.
Answer: where society accepts that power in institutions and organizations
is distributed unequally.
◍ three-component model of creativity.
Answer: The proposition that individual creativity requires expertise,
creative thinking skills, and intrinsic task motivation.
◍ accommodating.
Answer: The willingness of one party in a conflict to place the opponent's
interests above his or her own.
◍ power.
Answer: a capacity that A has to influence the behavior of B so that B acts
in accordance with A's wishes.
, ◍ artistic.
Answer: prefers ambiguous and unsystematic activities that allow creative
expression--imaginative, disorderly, idealistic, emotional,
impractical--paineter, musician, writer, interior decorator
◍ Nine influence tactics.
Answer: 1. Legitimacy 2. rational Persuasion 3. Inspirational appeals 4.
Consultation 5. Exchange 6. Personal appeals 7. Ingratiation 8. Pressure 9.
Coalitions
◍ organizational justice.
Answer: An overall perception of what is fair in the workplace, composed of
distributive, procedural, and interactional justice.
◍ Positive Organizational Culture.
Answer: A culture that emphasizes building on employee strengths, rewards
more than punishes, and emphasizes individual vitality and growth.
◍ agreeableness.
Answer: A personality that describes someone who is good natured,
cooperative, and trusting.
◍ conflict process.
Answer: A process that has five stages: 1.) potential opposition or
incompatibility 2). Cognition and personalization 3). Intentions 4). Behavior
5). Outcomes
◍ initiating structure.
Answer: The extent to which a leader is likely to define and structure his or
her role and those of subordinates in the search for goal attainment.
◍ cognitive evaluation theory.
Answer: A version of self-determination theory which holds that allocating
extrinsic rewards for behavior that had been previously intrinsically
rewarding tends to decrease the overall level of motivation if the rewards are
seen as controlling.
WITH CORRECT ANSWERS GRADED A+
◍ rational decision-making model.
Answer: A decision-making model that describes how individuals should
behave in order to maximize some outcome.
◍ core values.
Answer: The primary or dominant values that are accepted throughout the
organization.
◍ fundamental attribution error.
Answer: The tendency to underestimate the influence of external factors and
overestimate the influence of internal factors when making judgments about
the behavior of others.
◍ organizing.
Answer: Determining what tasks are to be done, who is to do them, how the
tasks are to be grouped, who reports to whom, and where decisions are to be
made
◍ Role.
Answer: A set of expected behavior patterns attributed to someone
occupying a given position in a social unit.
◍ problem solving teams.
Answer: Groups of 5 to 12 employees from the same department who meet
for a few hours each week to discuss ways of improving quality, efficiency,
and the work environment.
◍ groupthink.
Answer: A phenomenon in which the norm for consensus overrides the
realistic appraisal of alternative courses of action.
,◍ contingency variables.
Answer: Situational factors: variables that moderate the relationship
between two or more variables.
◍ subcultures.
Answer: Minicultures within an organization, typically defined by
department designations and geographical separation.
◍ interactional justice.
Answer: The perceived degree to which an individual is treated with dignity,
concern, and respect.
◍ coercive power.
Answer: A power base that is dependent on fear of the negative results from
failing to comply.
◍ avoiding.
Answer: The desire to withdraw from or suppress a conflict.
◍ Norms.
Answer: Acceptable standards of behavior within a group that are shared by
the group's members.
◍ power distance.
Answer: where society accepts that power in institutions and organizations
is distributed unequally.
◍ three-component model of creativity.
Answer: The proposition that individual creativity requires expertise,
creative thinking skills, and intrinsic task motivation.
◍ accommodating.
Answer: The willingness of one party in a conflict to place the opponent's
interests above his or her own.
◍ power.
Answer: a capacity that A has to influence the behavior of B so that B acts
in accordance with A's wishes.
, ◍ artistic.
Answer: prefers ambiguous and unsystematic activities that allow creative
expression--imaginative, disorderly, idealistic, emotional,
impractical--paineter, musician, writer, interior decorator
◍ Nine influence tactics.
Answer: 1. Legitimacy 2. rational Persuasion 3. Inspirational appeals 4.
Consultation 5. Exchange 6. Personal appeals 7. Ingratiation 8. Pressure 9.
Coalitions
◍ organizational justice.
Answer: An overall perception of what is fair in the workplace, composed of
distributive, procedural, and interactional justice.
◍ Positive Organizational Culture.
Answer: A culture that emphasizes building on employee strengths, rewards
more than punishes, and emphasizes individual vitality and growth.
◍ agreeableness.
Answer: A personality that describes someone who is good natured,
cooperative, and trusting.
◍ conflict process.
Answer: A process that has five stages: 1.) potential opposition or
incompatibility 2). Cognition and personalization 3). Intentions 4). Behavior
5). Outcomes
◍ initiating structure.
Answer: The extent to which a leader is likely to define and structure his or
her role and those of subordinates in the search for goal attainment.
◍ cognitive evaluation theory.
Answer: A version of self-determination theory which holds that allocating
extrinsic rewards for behavior that had been previously intrinsically
rewarding tends to decrease the overall level of motivation if the rewards are
seen as controlling.
