SECTION) EXAM QUESTIONS AND
ANSWERS 100% SOLVED
How does planning assist a company? - ANSWERSEffective planning helps a company
avoid costly mistakes & seize opportunities
True or False: The ethical tone that top management team establishes can reap
monetary rewards only. - ANSWERSFalse
Which of the following planning activities involves two components: business
continuation & public communication? - ANSWERSContingency Planning
Fathima, a CEO, sets guideposts that help managers in her organization define the
organization's desired performance in such areas as profitability, customer service,
growth, and employee satisfaction. In this scenario, Fathima is: - ANSWERSSetting
Objectives
Decisions involving entering a new market, deleting a product from the line, or
developing a new product are examples of: - ANSWERSNonprogrammed Decisions
_____ is centered on the boss. - ANSWERSAutocratic Leadership
Managers use symbols, rituals, ceremonies, and stories to reinforce: -
ANSWERSCorporate Culture
Which of the following statements is true of management? - ANSWERSManagement is
the process of achieving organizational objectives through people & other resources
During the organizing process, when do managers assign activities to employees &
allocate required resources? - ANSWERSAfter grouping work activities & tasks into a
logical structure
A garment manufacturer has different departments for pattern making, cutting, stitching,
and finishing.
Which type of departmentalization has this company used to divide work activities? -
ANSWERSProcess Departmentalization
Which level of management focuses on long-term planning in an organization? -
ANSWERSTop Management
, Which organizational structure utilizes a project management design? -
ANSWERSMatrix Organization
What should managers do to create an effective organizational structure? -
ANSWERSEstablish clear expectations for employees
A grocery chain authorizes its store managers to hire staff, organize promotional events,
and make decisions such as issuing store credit and processing refunds to prevent the
escalation of complaints. It also ensures that its sales staff is well equipped to address
most customer queries without deferring to the store manager.
Which characteristics does the grocery chain emphasize in its organizational structure
in this scenario? - ANSWERSDecentralization
Which management skill helps managers view their organization as a unified whole? -
ANSWERSConceptual
The want-satisfying power of a good or service is called_____ - ANSWERSUtility
Canon's assembly line produces a camera by assembling various parts such as a
shutter or a lens cap. This is an example of a(n)____ production process. -
ANSWERSSynthetic
Historically, robots were commonly used in the____. - ANSWERSElectronics &
Automotive Industries
A company that wants to locate near a community often must prepare a(n)_____that
analyzes how a proposed plant would affect the quality of life in the surrounding area. -
ANSWERSEnvironmental Impact Study
Since Suppliers often offer virtually identical quality levels & prices, the final decision on
supplier selection often depends on: - ANSWERSThe company's past experience with
each supplier.
The____phase of production control determines that sequence of work throughout the
facility & specifies who will perform each aspect of the work at what location. -
ANSWERSRouting
True or False: Production creates form utility. - ANSWERSTrue
A production manager of a toy manufacturing company is determining the most cost-
effective order of the work processes to assemble a new toy.
Which managerial task of production control is the manager focusing on in the given
scenario? - ANSWERSRouting