CPIM 3
A company offers a bundle of products and services and allows customers to select the
set of them that best fits their needs. Which of the following attributes of the product and
service design process would typically be the most important in this situation? - answer
Flexibility
Drum-buffer-rope (DBR) is the term for: - answer scheduling and managing operations
that have an internal constraint or a capacity-constrained resource.
An organization wants all of its continuous improvement projects to be focused on a
general theme of improving operations efficiency so no new hires need to be made.
What new tool of quality would be the best way of ensuring that several small teams can
each focus on a category of this theme without significant overlap between the teams? -
answer Affinity diagram
Strong customer relations will be best developed by which of the following actions? -
answerPartnering in the development and design of requirements
In a market where customers accept a standardized product offering, which of the
following situations is characteristic of the production environment? - answerThe master
schedule typically is stated for the finished product level.
Which manufacturing environment is the most economical production approach, with
long runs, high capacity utilization rates, and few setups? - answerContinuous flow
What kinds of items are supplier partnerships most compatible with? - answerStrategic
purchases with high supply risk
Which of the following is the best reason for developing a human resources plan as part
of the sales and operations planning (S&OP) process in a make-to-stock environment? -
answerProduction increases may involve overtime and temporary hiring.
Which of the following ordering techniques lends itself to an engineer-to-order
production environment where the cost of obsolescence of unique items is a significant
issue? - answerLot-for-lot
The term for actual customer descriptions of the functions and features they desire in
goods and services is: - answerthe voice of the customer.
What is necessary to ensure that demand-influencing activities fulfill their promise of
generating demand at the level committed to by the organization? - answerFeedback
and course correction process
A company offers a bundle of products and services and allows customers to select the
set of them that best fits their needs. Which of the following attributes of the product and
service design process would typically be the most important in this situation? - answer
Flexibility
Drum-buffer-rope (DBR) is the term for: - answer scheduling and managing operations
that have an internal constraint or a capacity-constrained resource.
An organization wants all of its continuous improvement projects to be focused on a
general theme of improving operations efficiency so no new hires need to be made.
What new tool of quality would be the best way of ensuring that several small teams can
each focus on a category of this theme without significant overlap between the teams? -
answer Affinity diagram
Strong customer relations will be best developed by which of the following actions? -
answerPartnering in the development and design of requirements
In a market where customers accept a standardized product offering, which of the
following situations is characteristic of the production environment? - answerThe master
schedule typically is stated for the finished product level.
Which manufacturing environment is the most economical production approach, with
long runs, high capacity utilization rates, and few setups? - answerContinuous flow
What kinds of items are supplier partnerships most compatible with? - answerStrategic
purchases with high supply risk
Which of the following is the best reason for developing a human resources plan as part
of the sales and operations planning (S&OP) process in a make-to-stock environment? -
answerProduction increases may involve overtime and temporary hiring.
Which of the following ordering techniques lends itself to an engineer-to-order
production environment where the cost of obsolescence of unique items is a significant
issue? - answerLot-for-lot
The term for actual customer descriptions of the functions and features they desire in
goods and services is: - answerthe voice of the customer.
What is necessary to ensure that demand-influencing activities fulfill their promise of
generating demand at the level committed to by the organization? - answerFeedback
and course correction process
