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BUS 1350 – Exam 2 (Chapters 11, 12, 13 & 15), 2026 – Study guide and practice material

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This document provides a detailed review for BUS 1350 Exam 2, covering Chapters 11, 12, 13, and 15. It includes key business concepts, management principles, organizational behavior topics, lecture notes, and practice questions to help students prepare effectively for the second exam of the course. The content is organized for focused study and efficient exam readiness.

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BUS 1350 – Exam 2 (Chapters 11, 12, 13 & 15), 2026 – Study guide and
practice material


Businesses that emerge as winners are those that have been proactive rather than reactive.

Group of answer choices - correct answer ✔✔ true



A sales forecast that uses extensive historical sales data looking for a relationship between a
dependent variable (past sales) and different independent variables is using what approach? -
correct answer ✔✔ regression analysis



The number of products a business plans to sell during a future time period is known as the
______.

Group of answer choices - correct answer ✔✔ sales forecast



Market segmentation is the process of dividing the total market for a product into ______.

Group of answer choices - correct answer ✔✔ target markets



Cognitive dissonance is the feeling of internal satisfaction that follows a major purchase.

Group of answer choices - correct answer ✔✔ false



Niche marketing occurs when the marketing mix is adjusted to treat individual persons as
separate target markets. - correct answer ✔✔ f



Peter Drucker stated that businesses have ______ basic functions. - correct answer ✔✔ 2



Qualitative data produces useful results if the researcher is looking for - correct answer ✔✔
open-minded responses to probing questions

, Marketing data that a business collects for its own specific purposes is referred to as ______.

Group of answer choices - correct answer ✔✔ primary data



The black box stimulus-response model of consumer behavior is based upon the work of
______.

Group of answer choices - correct answer ✔✔ kurt lewin



The biggest advantage of leasing is the ______ that is made available for other purposes.

Group of answer choices - correct answer ✔✔ cash



Service and retail businesses have three basic choices for types of locations; central business
districts, shopping centers, and ______. - correct answer ✔✔ stand alone location



The inflexibility of store hours is a major disadvantage of which location type?

Group of answer choices - correct answer ✔✔ shopping center



The volume of automobile and foot traffic, the speed of vehicles, and the presence of turning
lanes and parking areas are important factors to consider when choosing a location for a
business.

Group of answer choices - correct answer ✔✔ t



The biggest advantage of leasing is the property tax that the lessee does not have to pay.

Group of answer choices - correct answer ✔✔ f



With service businesses that visit the customer such as plumbers, carpet cleaners, and
landscapers, location is ______.

Group of answer choices - correct answer ✔✔ not as critical

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