MGMT Test 1 2026
Define Management—ANSWER--Management is the attainment of organizational goals
effectively and efficiently through planning, organizing, leading, and controlling organizational
resources
Four Key Functions of Management—ANSWER--Planning means identifying goals for future
organizational performance and deciding on the tasks and use of resources needed to attain
them.
Organizing involves assigning tasks, grouping tasks into departments, delegating authority, and
allocating resources across the organization.
Leading is the use of influence to motivate people to achieve organizational goals. Leading
means creating a shared culture and values, communicating goals to people throughout the
organization, and infusing employees with the desire to perform at a high level.
Controlling means monitoring employees’ activities, determining whether the organization is
moving toward its goals, and making corrections as necessary. One trend in recent years is for
,companies to place less emphasis on top-down control and more emphasis on training
employees to monitor and correct themselves.
Management Skills—ANSWER--Technical Skills include the understanding of and proficiency
in the performance of specific tasks.
Human skills refer to a manager’s ability to work with and through other people and to work
effectively as part of a group.
Conceptual skills are the cognitive abilities to see the organization as a whole and the
relationship among its parts.
Different management types/hierarchal levels—ANSWER--First-level managers or
supervisory managers are typically at the first or second levels of management and are
directly responsible for the production of goods and services. Their primary focus is on
facilitating individual employee performance.
Middle managers work at the middle level of the organization and are responsible for major
departments.
Top managers sometimes called C-level managers, are at the apex of the organizational
hierarchy and are responsible for major divisions and the entire organization.
© 2026 Copyright. All Rights Reserved. This document is
protected by copyright law, Copyrighted By Brittie Donald
, Other Management Types—ANSWER--General managers are responsible for multiple
functional departments that make up a self-contained division with profit and loss
responsibility, such as a Nordstrom department store or a Honda assembly plant.
Functional managers are responsible for individual departments that perform a specialized
functional task. Functional departments include advertising, finance, and human resources.
Project managers are managers who are responsible for temporary work projects that involve
people from various functions and levels of the organization.
Line managers oversee functions and tasks that directly advance the core work of an
organization, such as manufacturing or sales.
Staff managers oversee departments that support the organization with specialized advisory
or support functions such as legal, accounting, and HR.
Difference between traditional management approach and new competencies—ANSWER--
Traditional Management Approach
Focus on Command & Control
Define Management—ANSWER--Management is the attainment of organizational goals
effectively and efficiently through planning, organizing, leading, and controlling organizational
resources
Four Key Functions of Management—ANSWER--Planning means identifying goals for future
organizational performance and deciding on the tasks and use of resources needed to attain
them.
Organizing involves assigning tasks, grouping tasks into departments, delegating authority, and
allocating resources across the organization.
Leading is the use of influence to motivate people to achieve organizational goals. Leading
means creating a shared culture and values, communicating goals to people throughout the
organization, and infusing employees with the desire to perform at a high level.
Controlling means monitoring employees’ activities, determining whether the organization is
moving toward its goals, and making corrections as necessary. One trend in recent years is for
,companies to place less emphasis on top-down control and more emphasis on training
employees to monitor and correct themselves.
Management Skills—ANSWER--Technical Skills include the understanding of and proficiency
in the performance of specific tasks.
Human skills refer to a manager’s ability to work with and through other people and to work
effectively as part of a group.
Conceptual skills are the cognitive abilities to see the organization as a whole and the
relationship among its parts.
Different management types/hierarchal levels—ANSWER--First-level managers or
supervisory managers are typically at the first or second levels of management and are
directly responsible for the production of goods and services. Their primary focus is on
facilitating individual employee performance.
Middle managers work at the middle level of the organization and are responsible for major
departments.
Top managers sometimes called C-level managers, are at the apex of the organizational
hierarchy and are responsible for major divisions and the entire organization.
© 2026 Copyright. All Rights Reserved. This document is
protected by copyright law, Copyrighted By Brittie Donald
, Other Management Types—ANSWER--General managers are responsible for multiple
functional departments that make up a self-contained division with profit and loss
responsibility, such as a Nordstrom department store or a Honda assembly plant.
Functional managers are responsible for individual departments that perform a specialized
functional task. Functional departments include advertising, finance, and human resources.
Project managers are managers who are responsible for temporary work projects that involve
people from various functions and levels of the organization.
Line managers oversee functions and tasks that directly advance the core work of an
organization, such as manufacturing or sales.
Staff managers oversee departments that support the organization with specialized advisory
or support functions such as legal, accounting, and HR.
Difference between traditional management approach and new competencies—ANSWER--
Traditional Management Approach
Focus on Command & Control