ASAP PACE ACTUAL EXAM SCRIPT 2026
QUESTIONS WITH SOLUTIONS GRADED A+
▶ Convergent thinking. Answer: Relies on reason and logic to find the one
best answer to a question
▶ Divergent thinking. Answer: Focuses on producing a broad variety of
ideas
▶ Levels of Communication. Answer: 1. Casual
2. Critical
3. Crucial
▶ Crucial Communication Components. Answer: Opposing opinions, high
stakes, strong emotions
▶ Communication Cycle. Answer: Sender > Message > Receiver
▶ Main 3 Components of Communication. Answer: 1. Word Choice
2. Tone of Voice
3. Body Language
▶ Word Choice (% of meaning). Answer: 10%
▶ Tone of Voice (% of meaning). Answer: 35%
▶ Body Language (% of meaning). Answer: 55%
▶ Tone of Voice Elements. Answer: Pitch, Pace, Volume, Inflection,
Emphasis
▶ Body Language Elements. Answer: Eye Contact, Facial Expression,
Positioning, Gestures
▶ Context Elements. Answer: Place, People, Purpose
, ▶ Non-Verbal Listening Skills. Answer: Don't interrupt, remove
distractions, nod, mirror the communicator, take notes
▶ Verbal Listening Skills. Answer: Probe, clarify, paraphrase, reflect,
encourage
▶ 4 Communication Styles. Answer: 1. The Director
2. The Socializer
3. The Thinker
4. The Relator
▶ inflection. Answer: Change in pitch or tone of the voice
▶ The director. Answer: Direct and guarded
▶ The thinker. Answer: Indirect and guarded
▶ The realator. Answer: Indirect and open
▶ The socializer. Answer: Direct and open
▶ Elements of Emotional Intelligence (EQ). Answer: personal competence
and social competence
▶ Personal Competence (EQ) Elements. Answer: self awareness and self
management
▶ social competence (EQ) Elements. Answer: social awareness and
relationship management
▶ self-awareness (EQ). Answer: understand your own emotions
▶ self-management (EQ). Answer: Managing your own emotions and
behaviors
▶ social awareness (EQ). Answer: Identify and understand the emotions
of others
QUESTIONS WITH SOLUTIONS GRADED A+
▶ Convergent thinking. Answer: Relies on reason and logic to find the one
best answer to a question
▶ Divergent thinking. Answer: Focuses on producing a broad variety of
ideas
▶ Levels of Communication. Answer: 1. Casual
2. Critical
3. Crucial
▶ Crucial Communication Components. Answer: Opposing opinions, high
stakes, strong emotions
▶ Communication Cycle. Answer: Sender > Message > Receiver
▶ Main 3 Components of Communication. Answer: 1. Word Choice
2. Tone of Voice
3. Body Language
▶ Word Choice (% of meaning). Answer: 10%
▶ Tone of Voice (% of meaning). Answer: 35%
▶ Body Language (% of meaning). Answer: 55%
▶ Tone of Voice Elements. Answer: Pitch, Pace, Volume, Inflection,
Emphasis
▶ Body Language Elements. Answer: Eye Contact, Facial Expression,
Positioning, Gestures
▶ Context Elements. Answer: Place, People, Purpose
, ▶ Non-Verbal Listening Skills. Answer: Don't interrupt, remove
distractions, nod, mirror the communicator, take notes
▶ Verbal Listening Skills. Answer: Probe, clarify, paraphrase, reflect,
encourage
▶ 4 Communication Styles. Answer: 1. The Director
2. The Socializer
3. The Thinker
4. The Relator
▶ inflection. Answer: Change in pitch or tone of the voice
▶ The director. Answer: Direct and guarded
▶ The thinker. Answer: Indirect and guarded
▶ The realator. Answer: Indirect and open
▶ The socializer. Answer: Direct and open
▶ Elements of Emotional Intelligence (EQ). Answer: personal competence
and social competence
▶ Personal Competence (EQ) Elements. Answer: self awareness and self
management
▶ social competence (EQ) Elements. Answer: social awareness and
relationship management
▶ self-awareness (EQ). Answer: understand your own emotions
▶ self-management (EQ). Answer: Managing your own emotions and
behaviors
▶ social awareness (EQ). Answer: Identify and understand the emotions
of others
