ITSM CIS Practice Exam Questions and Correct Answers
ITSM CIS Practice Exam Questions and Correct Answers What types of CI's will be included in a report run against the cmdb_ci_computer table? A. Just CIs defined directly in cmdb_ci_computer B. CIs defined directly in cmdb_ci_computer and all parent classes C. CIs defined directly in cmdb_ci_computer and all child classes - Correct Answer C. CI's defined directly in cmdb_ci_computer and all child classes Which field from the configuration item will automatically populate in the Assignment group field of an incident record? A. Managed by B. Support group C. Approval group D. Change group - Correct Answer B. Support group (Pg. 290) Which of the following are defined for a given change model? (Choose three.) A. Phase transitions B. State model C. State transition conditions D. Phase model E. State transitions - Correct Answer B. State model C. State transition conditions E. State transitions (Pg. 398) When is a change task for Post Implementation Review created for an unauthorized change?
Document information
- Uploaded on
- March 26, 2026
- Number of pages
- 68
- Written in
- 2025/2026
- Type
- Exam (elaborations)
- Contains
- Questions & answers