MGMT 311 ACTUAL EXAM PAPER 2026 QUESTIONS WITH
ANSWERS GRADED A+
● Utilitarian View. Answer: Ethical perspective making decisions based on greatest good for
greatest number
● Geocentric Attitude. Answer: World-oriented view focusing on using best approaches and
people worldwide
● Open System. Answer: Organization dynamically interacting with its environment taking
inputs, transforming, and releasing outputs
● Organizational Culture. Answer: Shared values, principles, traditions, and ways of doing
things influencing member behavior
● Certainty. Answer: Situation where manager can make accurate decisions because
outcomes of alternatives known
● World Trade Organization. Answer: Global organization dealing with rules of trade
between nations
● OECD. Answer: Acronym for Organization for Economic Cooperation and Development of
developed countries
● GLOBE Framework. Answer: Global Leadership and Organizational Behavior
Effectiveness cross-cultural study of leadership and culture
● Nonprogrammed Decision. Answer: Unique and nonrecurring decision requiring
custom-made solution
● Surface-Level Diversity. Answer: Easily perceived differences including age, gender,
race, ethnicity, and physical abilities
● Uncertainty. Answer: Situation where decision maker has neither certainty nor reasonable
probability estimates
● Scientific Management. Answer: Frederick Taylor's approach using scientific methods to
determine one best way for job tasks
, ● ASEAN. Answer: Acronym for Association of Southeast Asian Nations promoting economic
cooperation
● Globalization. Answer: Process of increased integration and interdependence among
countries and organizations
● Human Skills. Answer: Ability to work well with other people individually and in groups
● European Union. Answer: Economic and political partnership of 27 European countries
facilitating trade and movement
● Manager. Answer: Individual who coordinates and oversees work of other people ensuring
organizational goals accomplished
● Socioeconomic View. Answer: Social responsibility perspective that management's
responsibility goes beyond profits to improving society
● Human Relations Movement. Answer: View that managers should focus on employee
needs, relationships, and satisfaction
● Multinational Corporation. Answer: Company maintaining operations in multiple countries
● Values-Based Management. Answer: Approach developing, communicating, and
practicing shared organizational values
● First-Line Manager. Answer: Lowest level of management supervising non-managerial
employees directly involved in production
● Bounded Rationality. Answer: Decision making accepting good enough solutions rather
than optimal solutions
● Decisional Roles. Answer: Managerial activities making choices including entrepreneur,
disturbance handler, resource allocator, and negotiator
● Informational Roles. Answer: Managerial activities involving information processing
including monitor, disseminator, and spokesperson functions
● World Bank. Answer: International financial institution providing loans to countries for
capital projects
● Hawthorne Studies. Answer: Research discovering that social factors and worker attention
affected productivity more than physical conditions
ANSWERS GRADED A+
● Utilitarian View. Answer: Ethical perspective making decisions based on greatest good for
greatest number
● Geocentric Attitude. Answer: World-oriented view focusing on using best approaches and
people worldwide
● Open System. Answer: Organization dynamically interacting with its environment taking
inputs, transforming, and releasing outputs
● Organizational Culture. Answer: Shared values, principles, traditions, and ways of doing
things influencing member behavior
● Certainty. Answer: Situation where manager can make accurate decisions because
outcomes of alternatives known
● World Trade Organization. Answer: Global organization dealing with rules of trade
between nations
● OECD. Answer: Acronym for Organization for Economic Cooperation and Development of
developed countries
● GLOBE Framework. Answer: Global Leadership and Organizational Behavior
Effectiveness cross-cultural study of leadership and culture
● Nonprogrammed Decision. Answer: Unique and nonrecurring decision requiring
custom-made solution
● Surface-Level Diversity. Answer: Easily perceived differences including age, gender,
race, ethnicity, and physical abilities
● Uncertainty. Answer: Situation where decision maker has neither certainty nor reasonable
probability estimates
● Scientific Management. Answer: Frederick Taylor's approach using scientific methods to
determine one best way for job tasks
, ● ASEAN. Answer: Acronym for Association of Southeast Asian Nations promoting economic
cooperation
● Globalization. Answer: Process of increased integration and interdependence among
countries and organizations
● Human Skills. Answer: Ability to work well with other people individually and in groups
● European Union. Answer: Economic and political partnership of 27 European countries
facilitating trade and movement
● Manager. Answer: Individual who coordinates and oversees work of other people ensuring
organizational goals accomplished
● Socioeconomic View. Answer: Social responsibility perspective that management's
responsibility goes beyond profits to improving society
● Human Relations Movement. Answer: View that managers should focus on employee
needs, relationships, and satisfaction
● Multinational Corporation. Answer: Company maintaining operations in multiple countries
● Values-Based Management. Answer: Approach developing, communicating, and
practicing shared organizational values
● First-Line Manager. Answer: Lowest level of management supervising non-managerial
employees directly involved in production
● Bounded Rationality. Answer: Decision making accepting good enough solutions rather
than optimal solutions
● Decisional Roles. Answer: Managerial activities making choices including entrepreneur,
disturbance handler, resource allocator, and negotiator
● Informational Roles. Answer: Managerial activities involving information processing
including monitor, disseminator, and spokesperson functions
● World Bank. Answer: International financial institution providing loans to countries for
capital projects
● Hawthorne Studies. Answer: Research discovering that social factors and worker attention
affected productivity more than physical conditions
