IHI PFC 101. Introduction to Patient-
Centered Care
a. Parent-child
b. Hairstylist-client
c. Commanding officer-soldier
d. Teacher-student
Answer: B - answerWhich of the following relationships best reflects the informative
model of the patient-provider relationship?
a. Commanding officer-soldier
b. Hairstylist - client
c. Teacher - student
d. Parent - child
Answer: D - answerWhich of the following relationships best reflects the paternalistic
model of the patient-provider relationship?
a. Informative
b. Paternalistic
c. Interpretive
d. Deliberative
Answer: B - answerA health care team meets behind closed doors to discuss the best
treatment for a patient and decides to operate. They join the family of the patient, who is
gathered in the waiting room, to announce their decision. Which model of the patient-
provider relationship are they enacting?
a. Deliberative
b. Interpretive
, c. Informative
d. Paternalistic
Answer: D - answerImagine you're a first-year resident enjoying a meal at a restaurant
on your day off, and another customer starts choking. The customer's companion
shouts, "Is there a doctor here?" in a panic. You rush over to assist the patient, who
can't breathe.
Which of the following patient-provider relationship would be most appropriate in this
situation?
a. Providers select which information to share in order to convince patients to follow
their recommendations..
b. Providers help patients with their medical needs but not their social needs.
c. Patients have the authority to choose whatever treatment they think best.
d. Patients are the agents of and decision-makers about their health, and providers
support, coach, and inform them.
Answer: D - answerWhich of the following descriptions best fits the patient-provider
partnership model?
a. It's important that providers not mistakenly think that social characteristics influence
patients' lives but not their own.
b. By understanding what assumptions others may make about them, providers may
recognize that stereotypes based on social categories may not be accurate
c. Understanding how others perceive them can help providers recognize the need to
get to know patients as individuals, rather than only through social characteristics.
d. All of the above
Answer: D - answerWhy is it important for providers to understand how patients may
perceive them, including their race, class, gender, age, and educational status?
a. Does your family have a history of this sickness?
b. Why did you wait so long to seek treatment?
c. What do you think caused your problem?
d. How did you get to the office today?
Centered Care
a. Parent-child
b. Hairstylist-client
c. Commanding officer-soldier
d. Teacher-student
Answer: B - answerWhich of the following relationships best reflects the informative
model of the patient-provider relationship?
a. Commanding officer-soldier
b. Hairstylist - client
c. Teacher - student
d. Parent - child
Answer: D - answerWhich of the following relationships best reflects the paternalistic
model of the patient-provider relationship?
a. Informative
b. Paternalistic
c. Interpretive
d. Deliberative
Answer: B - answerA health care team meets behind closed doors to discuss the best
treatment for a patient and decides to operate. They join the family of the patient, who is
gathered in the waiting room, to announce their decision. Which model of the patient-
provider relationship are they enacting?
a. Deliberative
b. Interpretive
, c. Informative
d. Paternalistic
Answer: D - answerImagine you're a first-year resident enjoying a meal at a restaurant
on your day off, and another customer starts choking. The customer's companion
shouts, "Is there a doctor here?" in a panic. You rush over to assist the patient, who
can't breathe.
Which of the following patient-provider relationship would be most appropriate in this
situation?
a. Providers select which information to share in order to convince patients to follow
their recommendations..
b. Providers help patients with their medical needs but not their social needs.
c. Patients have the authority to choose whatever treatment they think best.
d. Patients are the agents of and decision-makers about their health, and providers
support, coach, and inform them.
Answer: D - answerWhich of the following descriptions best fits the patient-provider
partnership model?
a. It's important that providers not mistakenly think that social characteristics influence
patients' lives but not their own.
b. By understanding what assumptions others may make about them, providers may
recognize that stereotypes based on social categories may not be accurate
c. Understanding how others perceive them can help providers recognize the need to
get to know patients as individuals, rather than only through social characteristics.
d. All of the above
Answer: D - answerWhy is it important for providers to understand how patients may
perceive them, including their race, class, gender, age, and educational status?
a. Does your family have a history of this sickness?
b. Why did you wait so long to seek treatment?
c. What do you think caused your problem?
d. How did you get to the office today?
