ISO 9001:2015 INTERNAL AUDITOR COURSE COMPREHENSIVE STUDY GUIDE 2026 FULL QUESTIONS AND SOLUTIONS GRADED A+

ISO 9001:2015 INTERNAL AUDITOR COURSE
COMPREHENSIVE STUDY GUIDE 2026 FULL QUESTIONS
AND SOLUTIONS GRADED A+


● ISO 9001 is a standard that defines the technical details for process control, e.g.,
what kind of measuring devices should be used in the production process. T/F?.
Answer: False

● -In order to have efficient operations, you need to plan them ahead. Answer: In order
to have efficient operations, you need to plan them ahead

● The seven quality management principles were chosen because they can be used to
enhance company image and improve marketing operations. T/F?. Answer: False

● A Quality Management System, or QMS, is a systematic approach for improving the
profit of the company. T/F?. Answer: False

● The Plan phase includes activities such as understanding the context of the
organization, defining the scope, and defining the quality policy. T/F?. Answer: True

● Improvement of customer satisfaction is one of the main benefits of implementing
ISO 9001? T/F?. Answer: True

● - The QMS has identified all the requirements of the interested parties and monitors
compliance with them. Answer: The Quality Management System (QMS) applies to the
provision of products and services, outsourcing of vehicle maintenance, operating from the
offices in London and Edinburgh

● ISO 9001 requires the identification of interested parties significant for the Quality
Management System, and for such parties to be documented. T/F?. Answer: False

● When reviewing requirements for products and service, the organization must
consider only the requirements stated by the customer. T/F?. Answer: False

● Companies that have implemented ISO 9001 are not allowed to outsource critical
operations, because that can have a negative impact on customer satisfaction. T/F?.
Answer: False

, ● Controlled conditions for production and service provision means that the top
management will regularly inspect the production and service provision process. T/F?.
Answer: False

● A nonconformity can only occur in the production and service provision process,
and it only refers to the product or service that doesn't conform to the requirements.
T/F?. Answer: False

● Defining criteria for processes means prescribing how the processes are executed.
T/F?. Answer: True

● All the requirements regarding the product and service must be confirmed by the
customer before the organization accepts the order or contract. T/F?. Answer: False

● ISO 9001 requires the Quality Assurance Manager to be responsible for monitoring
and measuring of the QMS. T/F?. Answer: False

● The main purpose of the internal audit is to help identify problems in the company,
and to identify who is responsible for those problems in order to initiate appropriate
disciplinary actions. T/F?. Answer: False

● The purpose of the management review is to evaluate the results of the
measurements and analysis and make crucial decisions. T/F?. Answer: False; The main
purpose of the internal audit is to provide information on whether the QMS is fulfilling the
requirements of the company for a Quality Management System, and the requirements of ISO
9001

● A nonconformity is when a customer files a complaint to the organization. T/F?.
Answer: False

● -The information security within the company. Answer: The suitability, adequacy, and
effectiveness of the Quality Management System

● ISO 9001 requires the top management to conduct management review meetings for
reviewing the QMS of the company. T/F?. Answer: False

● An internal audit is when your potential partner conducts an audit in your company
in order to evaluate the effectiveness of your management system before signing a
partnership agreement with you. T/F?. Answer: False: The internal audit is conducted for
internal purposes and is used only internally; the audit mentioned in the question is a
second-party audit and is performed for the need of the potential partner.