NHS Pathways Assessment 2
Injury—ANSWER--Trauma
Damage to the body by various types of energy not from the body itself
Illness—ANSWER--Non-Trauma
Arises from biological processes within the the body
Function/part of body no longer healthy
Injury/Trauma is damage to the body by what 4 types of energy?—ANSWER-
-Mechanical electrical thermal chemical
What is care advice?—ANSWER--Set of instructions to caller to help callers
manage symptoms before receiving further medical assistance
In Line care advice—ANSWER--Mid assessment on the call
Often Mod 0
Interim care advice—ANSWER--At the end of the call Instructions for how
to deal/alleviate symptoms while caller waits for more advice
, Cold & Flu like symptoms care advice—ANSWER--Special disposition
reached,
Their own care advice called symptom management advice
One of few calls won't contact health professional
All management must be given. Caller reliant on phone advice to manage
at home
8 reasons why care advice is important—ANSWER--Life saving advice
Reduce risk to patient
What to do next/avoid deterioration/manage symptoms
Educate patient
Reassure + positive experience
© 2026 Copyright. All Rights Reserved. This document is
protected by copyright law, Copyrighted By Brittie Donald
Injury—ANSWER--Trauma
Damage to the body by various types of energy not from the body itself
Illness—ANSWER--Non-Trauma
Arises from biological processes within the the body
Function/part of body no longer healthy
Injury/Trauma is damage to the body by what 4 types of energy?—ANSWER-
-Mechanical electrical thermal chemical
What is care advice?—ANSWER--Set of instructions to caller to help callers
manage symptoms before receiving further medical assistance
In Line care advice—ANSWER--Mid assessment on the call
Often Mod 0
Interim care advice—ANSWER--At the end of the call Instructions for how
to deal/alleviate symptoms while caller waits for more advice
, Cold & Flu like symptoms care advice—ANSWER--Special disposition
reached,
Their own care advice called symptom management advice
One of few calls won't contact health professional
All management must be given. Caller reliant on phone advice to manage
at home
8 reasons why care advice is important—ANSWER--Life saving advice
Reduce risk to patient
What to do next/avoid deterioration/manage symptoms
Educate patient
Reassure + positive experience
© 2026 Copyright. All Rights Reserved. This document is
protected by copyright law, Copyrighted By Brittie Donald
