NHS Pathways Assessment 2
Injury—ANSWER--Trauma
Damage to the body by various types of energy not from the body itself
Illness—ANSWER--Non-Trauma
Arises from biological processes within the the body
Function/part of body no longer healthy
Injury/Trauma is damage to the body by what 4 types of energy?—ANSWER--Mechanical
electrical thermal chemical
What is care advice?—ANSWER--Set of instructions to caller to help callers manage
symptoms before receiving further medical assistance
In Line care advice—ANSWER--Mid assessment on the call
Often Mod 0
Interim care advice—ANSWER--At the end of the call Instructions for how to
deal/alleviate symptoms while caller waits for more advice
Cold & Flu like symptoms care advice—ANSWER--Special disposition reached,
Their own care advice called symptom management advice
, One of few calls won't contact health professional
All management must be given. Caller reliant on phone advice to manage at home
8 reasons why care advice is important—ANSWER--Life saving advice
Reduce risk to patient
What to do next/avoid deterioration/manage symptoms
Educate patient
Reassure + positive experience
Sign post to other care advice sources
Aid follow on care
Easy to follow anywhere
© 2026 Copyright. All Rights Reserved. This document is
protected by copyright law, Copyrighted By Brittie Donald
Injury—ANSWER--Trauma
Damage to the body by various types of energy not from the body itself
Illness—ANSWER--Non-Trauma
Arises from biological processes within the the body
Function/part of body no longer healthy
Injury/Trauma is damage to the body by what 4 types of energy?—ANSWER--Mechanical
electrical thermal chemical
What is care advice?—ANSWER--Set of instructions to caller to help callers manage
symptoms before receiving further medical assistance
In Line care advice—ANSWER--Mid assessment on the call
Often Mod 0
Interim care advice—ANSWER--At the end of the call Instructions for how to
deal/alleviate symptoms while caller waits for more advice
Cold & Flu like symptoms care advice—ANSWER--Special disposition reached,
Their own care advice called symptom management advice
, One of few calls won't contact health professional
All management must be given. Caller reliant on phone advice to manage at home
8 reasons why care advice is important—ANSWER--Life saving advice
Reduce risk to patient
What to do next/avoid deterioration/manage symptoms
Educate patient
Reassure + positive experience
Sign post to other care advice sources
Aid follow on care
Easy to follow anywhere
© 2026 Copyright. All Rights Reserved. This document is
protected by copyright law, Copyrighted By Brittie Donald
