MAN 3301 EXAM QUESTIONS WITH VERIFIED SOLUTIONS LATEST UPDATE 2026

MAN 3301 EXAM QUESTIONS WITH VERIFIED SOLUTIONS LATEST UPDATE 2026 The administrative role of HR involves defining and implementing an organization's business strategy relative to human capital. - Answers False Suzie, an HR Executive at ZedNet Inc., was responsible for employee recruitment and compensation. She was recently promoted and is now responsible only for recruitment. She is required to have in-depth knowledge of the activities involved in recruiting. Which of the following statements best describes Suzie's role? a.Suzie moved from the role of an HR generalist to that of an HR specialist. b. Suzie's previous role and her new role are HR specialist roles. c. Suzie moved from the role of an HR specialist to that of an HR generalist. d. Suzie's previous role and her new role are HR generalist roles. - Answers a. Suzie moved from the role of an HR generalist to that of an HR specialist. Which of the following is the primary advantage of outsourcing the HR administrative function? a. HR personnel will no longer need to serve as "champions" for employee issues and can focus on recordkeeping. b. HR personnel can learn specialized skills by training under outsourced vendors. c. Organizations can save money on HR staffing. d. Organizations will no longer need to internally define and implement business strategies relative to human capital. - Answers c. Organizations can save money on HR staffing. Which of the following statements is true of PeopleSoft? a. It allowed HR to run its own reports and make changes without help from information technology professionals. b. It functioned exclusively in the cloud and allowed self-service. c. It was popular until the 1970s. d. It was used to ensure privacy of organizational data and provided security from third-party applications. - Answers a. It allowed HR to run its own reports and make changes without help from information technology professionals. The administrative role of HR involves serving as "champion" for employee issues and concerns. True False - Answers False Sara, an HR Manager at Comp Inc., is moving from an administrative role in the HR department to an operational role. Which of the following best describes the change in Sara's role? a. Moving from processing legal paperwork to serving as a "champion" for employee concerns b. Moving from helping management define the strategy to manage human capital to processing legal paperwork c. Moving from helping management define the strategy to manage human capital to serving as a "champion" for employee concerns d. Moving from managing strategic HR activities to helping management define strategies to manage human capital - Answers a. Moving from processing legal paperwork to serving as a "champion" for employee concerns Jane, an HR Executive at YouBrain Consultants, is in charge of ensuring that all employees are treated equally regardless of their personal background. Jane is also required to ensure that the organization does not face lawsuits from employees. In this scenario, Jane is responsible for fulfilling the _____ role of human resources. a. strategic b. employee advocate c. administrative d. employee advisor - Answers b. employee advocate Organizational culture consists of the shared values and beliefs that give members of an organization meaning and provide them with rules for behavior. True False - Answers true The administrative role of HR involves defining and implementing an organization's business strategy relative to human capital. - Answers False ____ is the process whereby new ideas are generated that create value for an organization. - Answers Innovation Donna, an HR Manager at Loch Inc., is moving from a strategic role in the HR department to an operational role. Which of the following best describes the change in Donna's role? - Answers Moving from helping management define the strategy to manage human capital to serving as "champion" for employee concerns Which of the following is true of a Human Resource Information System (HRIS)? - Answers It processed payroll, tracked employees and their benefits, and produced reports for HR managers. In the context of the seven HR management functions, which of the following is a component of employee and labor relations? - Answers HR policies Using technology to support HR activities increases: - Answers the efficiency of the administrative HR functions. Rules of behavior in an organization are perpetuated as newcomers learn organizational culture from senior employees. - Answers True an increasing number of individuals characterize themselves as multiracial. - Answers True The organizational policy that encourages employees to bring their personal devices into the workplace so that they can be used to complete work is called the _____. - Answers bring your own device policy Which of the following programs developed by organizations focuses on the enhancement of stakeholder interests and the advancement of social good? - Answers Corporate social responsibility programs Miguel, an HR Executive at Oyster Studios, is moving from an operational role in the HR department to an administrative role. Which of the following best describes the change in Miguel's role? - Answers Moving from serving as a "champion" for employee concerns to processing legal paperwork Janet, a new employee at Nalpot Inc., expects employers to utilize social media platforms as the primary communication method. Janet most likely belongs to a group of workers called _____. - Answers Generation Z Which of the following has traditionally been the dominant role for human resources? - Answers Administrative role Certified Compensation Professional (CCP), an HR certification, is offered by the WorldatWork Association - Answers True Raul, an HR Manager at Endetech, is tasked with conducting workforce planning to anticipate the retirement of employees at various levels in the organization. In this scenario, Raul is responsible for fulfilling the _____ role of human resources. - Answers strategic Companies often rely on a number of programs to increase employees' awareness of ethical issues. - Answers True Unit labor cost is computed by dividing: - Answers the average cost of workers by their average levels of output. Evelyn, an HR Executive, used to handle a variety of tasks such as employee recruitment and compensation. She was recently promoted and is now responsible for reporting current employees' job satisfaction as well as handling employee recruitment, compensation, and benefits. Which of the following statements best describes her role? - Answers Evelyn's previous role and her new role are HR generalist roles. Professional certification has decreased in importance for HR generalists and specialists. - Answers False Replacing the experience and talents of long-service workers is a challenge facing employers in all industries. - Answers True Which of the following is true of software as a service (SaaS)? - Answers It functions in a vendor's data center and allows self-service. Which of the following is true of organizational culture? - Answers It provides members of an organization with rules of behavior. Which of the following is a component of the talent acquisition function of HR management? - Answers Recruiting Which of the following is a component of the equal employment opportunity (EEO) function of HR management? - Answers Affirmative action In the context of organizations that have a global presence, which of the following statements is true? - Answers Emerging market opportunities expose companies to unfamiliar risks that may be difficult to analyze. Human resource management involves designing formal systems in an organization to manage human talent for accomplishing organizational goals - Answers True The operational role of HR involves focusing on clerical administration and recordkeeping, including essential legal paperwork and policy implementation. - Answers False Which of the following is true of the operational role of HR departments? - Answers It involves managing HR activities based on the strategies and operations identified by management SaaS agreements require firms to buy licenses rather than merely renting software packages from vendors. - Answers False Human capital is the collective value of the capabilities, knowledge, skills, life experiences, and motivation of an organization's workforce. - Answers True Which of the following is a difference between a Human Resource Information System (HRIS) and PeopleSoft? - Answers HRISs were run by information technology staff, whereas PeopleSoft allowed HR to run its own reports. Ramone, an HR Manager at TelVille Inc., was initially responsible only for recruitment. He was recently promoted and is now responsible exclusively for employee benefits. Which of the following statements best describes Ramone's role? - Answers Ramone's previous role and his new role are HR specialist roles. A person who has in-depth knowledge and expertise in a specific area of HR is known as an HR generalist. - Answers False Which of the following statements is true of human resource management? - Answers It refers to designing formal systems in an organization to manage human talent for accomplishing organizational goals. The Society for Human Resource Management (SHRM) certification can be earned at three levels. - Answers False Work-life integration is a key area of success for women in leadership roles - Answers True Sunny, an HR Executive at FlyHi Inc., is moving from a strategic role in the HR department to an administrative role. Which of the following best describes the change in Sunny's role? - Answers Moving from helping management define the strategy to manage human capital to processing legal paperwork Which of the following is a prominent specialized HR organization? - Answers The WorldatWork Association The external environment of an organization includes the quality and quantity of talent, the organizational culture, and the talent pipeline and leadership bench strength. - Answers False Implementing a strategy is typically the last step in the strategic planning process. - Answers False _____ is a qualitative method of HR forecasting that relies on general guidelines applied to a specific situation within an organization. - Answers The rule of thumb method The strategic planning process begins with establishing an organization's goals and objectives. - Answers False In the context of mergers and acquisitions, risks must be assessed _____. - Answers before making the deal Which of the following key HR metrics includes positions filled internally? - Answers Development Short-range forecasts focus on the immediate HR needs of an organization. - Answers True Jefferson, a Senior Manager at Gold Storage Vaults Inc., has determined that the company has a talent surplus. Which of the following methods should he use to manage the talent surplus? - Answers He should reduce employee work hours. In the balanced scorecard framework, operational effectiveness is classified under _____. - Answers internal business processes When assessing the external environment of an organization, managers should evaluate the quantity and quality of employees, HR practices, and the organizational culture. - Answers False Jack, an HR Manager at Helium Inc., is starting the HR planning process. Which of the following should be his first step? - Answers Reviewing the organization's strategic plans Across-the-board pay cuts can reduce labor costs while retaining some skilled employees - Answers True Benefit costs as a percentage of payroll are classified as a _____ of human resources. - Answers compensation metric The formula for calculating human economic value added is as follows: (net profit before taxes + cost of capital) / full-time head count. - Answers False Which of the following best defines a multinational corporation? - Answers An organization that has facilities and other assets in at least one country other than its home country Like financial reporting, there is a standard for the implementation and reporting of HR measures. - Answers False Which of the following is a qualitative method of HR forecasting? - Answers Estimates Which of the following is true of the Older Workers Benefit Protection Act? - Answers It requires employers to disclose the ages of both terminated and retained employees in layoff situations The financial impact of HR practices cannot be measured. - Answers False In the balanced scorecard framework, utilization of capital is classified under _____. - Answers financial measures ____ occurs when making accommodations for individuals with disabilities imposes a significant difficulty or expense on an employer. - Answers An undue hardship Which of the following statements is true of using social networking sites to fill job positions? - Answers It is likely to result in disparate impact. Restricting employees from wearing garments that might get caught in machinery is a form of discrimination and not a business necessity. - Answers False The Americans with Disabilities Act (ADA) covers all individuals employed by state governments. - Answers False TeaLeaver Inc. has requested Jason, a retiring employee, to train new employees on some essential job duties. In a bid to retain Jason for a short period of time, the company has offered him phased retirement, which means that his _____. - Answers workload and pay level are reduced Which of the following is true of a bona fide occupational qualification? - Answers It provides a legitimate reason an employer can use to exclude persons on otherwise illegal bases of consideration. The _____ protects employees who sign liability waivers for age discrimination in exchange for severance packages during reductions in force. - Answers Older Workers Benefit Protection Act Jessie was terminated from work after she was diagnosed with diabetes. Jessie cannot file a complaint against her termination because diabetes is not covered by the Americans with Disabilities Act (ADA). - Answers False Which of the following organizations must comply with rules and regulations established by specific government agencies to enforce the Equal Employment Opportunity Act of 1972? - Answers Private employers with 15 or more employees The Department Head of the supply chain unit of MacX Inc. issued a memo stating that all male employees must work in the evening shift for the next two months. This best exemplifies _____. - Answers disparate treatment The _____ requires that employers verify the employment eligibility status of all employees, while not discriminating because of national origin or ethnic background. - Answers Immigration Reform and Control Act Which of the following best exemplifies quid pro quo sexual harassment? - Answers . Jemma's supervisor giving her a pay hike for performing sexual favors Differences in pay between men and women in the same jobs are permitted when there is a difference in the quality of work. - Answers True All educational institutions are exempted from Title VII of the Equal Employment Opportunity Act of 1972. - Answers False ____ is a practice required for safe and efficient organizational operations. - Answers A business necessity Which of the following is a criticism of the use of criminal background checks in the selection process? - Answers It is likely to cause disparate impact directed at underrepresented groups. Under which of the following circumstances does the Equal Pay Act of 1963 permit differences in pay between men and women in the same jobs? - Answers Differences in seniority Courts have ruled that pregnant employees should decide for themselves whether or not they can perform assigned work. - Answers True Preventing workers from injuring themselves at the workplace is _____. - Answers a business necessity The Civil Rights Act of 1991 requires that employers show that an employment practice is job related for the position and consistent with business necessity. - Answers True _____ refers to organizing tasks, duties, responsibilities, and other elements into a productive unit of work. - Answers Job design In the context of job analysis methods, which of the following is a disadvantage of the questionnaire or survey method? - Answers Employees may not accurately analyze and communicate information about their jobs. Which of the following sections of a job description includes the job title, department, reporting relationships, location, and date of analysis? - Answers The identification section A _____ is defined as a distinct, identifiable work activity comprised of motions that employees perform. - Answers task In the context of the job characteristics model, _____ is the extent to which a job requires several activities for successful completion. - Answers skill variety A prospective candidate's educational details are noted in the _____ section of a job description. - Answers job specifications Cho, an employee at SunFun LLC, is responsible for handling the job analysis process in her organization. She has developed job descriptions and job specifications. Which of the following will typically be Cho's next step? - Answers Maintaining and updating job descriptions and job specifications In the context of the job analysis process, identifying jobs and methodology is a subtask of _____. - Answers preparing for and introducing job analysis _____ identifies a job's tasks, duties, and responsibilities. - Answers A job description Which of the following statements is true of the Americans with Disabilities Act? - Answers It requires that organizations identify the essential job functions of a job. In the context of job analysis responsibilities, which of the following is typically a responsibility of the HR unit? - Answers Seeking assistance from outside experts for difficult analyses Shift differential is the additional pay that employees receive for working the evening or night shifts. - Answers True Special-purpose teams are organizational entities that use regular internal decision-making processes. - Answers False Virtual teams are composed of individuals who are separated geographically but linked by communications technology. - Answers True The special-purpose team is formed to address specific problems, improve work processes, and enhance the overall quality of products and service - Answers True _____ is the impact a job has on other people and the organization as a whole. - Answers Task significance Which of the following statements is true of self-directed teams? - Answers They are composed of individuals who are assigned a cluster of tasks, duties, and responsibilities to be accomplished. In the context of the job analysis process, gathering job analysis data is a subtask of _____. - Answers conducting the job analysis Which of the following is typically the first section of a job description? - Answers The identification section In the context of the job characteristics model, _____ is the extent to which a job includes a recognizable unit of work that is carried out from start to finish and results in a known consequence. - Answers task identity Which of the following is a direct cost of absenteeism? - Answers Replacement for absent worker Older employees tend to have lower job satisfaction than younger employees. - Answers false Work rule violation is the most common cause of voluntary turnover. - Answers False According to equity theory, outcomes received by a person can be either tangible or intangible. - Answers true Which of the following best exemplifies voluntary turnover? - Answers Gerald, an employee at Jayward Inc., left the organization because he was denied a promotion twice despite being good at his job. Which of the following is the first step in the process of managing retention? - Answers Measurement and assessment An example of coworker-directed organizational citizenship behavior is cheering on a colleague for receiving a reward. - Answers true