Answers
A nurse is preparing to provide education to a group of newly licensed nurses
about
methods to enhance communication with clients. Which of the following
statements should
the nurse include? (Select all that apply.)
A. "Interrupt the client occasionally during the conversation."
B. "Respect the client during the conversation."
C. "Use complex terms when explaining with the client."
D. "Allow time for reflection during the conversation with the client."
E. "Show empathy during the conversation with the client.'
(Ans-
B. "Respect the client during the conversation."
D. "Allow time for reflection during the conversation with the client."
E. "Show empathy during the conversation with the client.'
A nurse is obtaining a health history from a newly admitted client. The nurse
notices
that the client does not make eye contact and that their arms are folded across
their chest.
The nurse should recognize that the client is using which of the following forms of
communication?
A. Auditory
,B. Nonverbal
C. Emotional
D. Energetic
(Ans- B. Nonverbal
A nurse is caring for a client who has refused to have a biopsy. The client states, "I
don't
need the biopsy; I wouldn't do anything about it anyways if it's cancer." The nurse
replies,
"You don't want to have the biopsy because you would not seek treatment if it
was cancer.
Is that correct?" Which of the following therapeutic communication techniques is
the nurse
using?
A. Affirmation
B. Open-ended question
C. Reflection
D. Restating
(Ans- D. Restating
A nurse is assessing a client who came to the emergency department reporting
chest pain.
The client tells the nurse they have hearing loss and forgot to bring their hearing
aid with
, them. Which of the following actions should the nurse take to improve
communication with
the client? (Select all that apply.)
A. Move the client to a quiet area or private room.
B. Speak at a slower pace.
C. Delay the assessment until the client's family member brings the hearing aid.
D. Have a sign language interpreter translate the communication with the client
E. Stand next to the client when talking.
F. Avoid using medical terminology.
(Ans-
A. Move the client to a quiet area or private room.
B. Speak at a slower pace.
F. Avoid using medical terminology.
A nurse is caring for a client who has dementia. Which of the following
communication
strategies should the nurse implement to communicate with the client?
A. Explain the daily schedule to the client in detail.
B. Turn the overhead lights on in the client's room when speaking with them.
C. Speak in a loud voice to the client.
D. Speak to the client clearly and at a slow pace.
(Ans- D. Speak to the client clearly and at a slow pace.