NUR2092 HEALTH ASSESSMENT
COMPREHENSIVE PRACTICE SOLUTION 2026
VIEW AHEAD SET
◉ *Internal factors*. Answer: *Internal factors* are what *you* bring
to the interview.
◉ Three internal factors promote good communication. Answer:
Three internal factors promote good communication:
(1) *liking others*,
(2) *expressing empathy*, and
(3) *having the ability to listen.*
◉ * External factors*. Answer: *External factors* relate mainly to the
*physical setting.*
◉ You can foster good communication with which external factors?.
Answer: You can foster good communication with certain external
factors, such as by *ensuring privacy*, *preventing interruptions*,
*creating a conducive environment*, and *documenting responses*
without interfering with the conversation.
,◉ The interview has *three phases*:. Answer: The interview has
*three phases*:
(1) *introduction*,
(2) *working phase*,
(3) *closing.*
◉ During the first phase of an interview. Answer: During the first
phase, *introduce the interview.*
◉ During the working phase of an interview. Answer: During the
working phase, *gather data.* Start with *open-ended questions,*
which ask for narrative information. Then use *closed questions,*
which ask for specific information in short, one- or two-word
answers.
◉ During the closing phase of an interview. Answer: During the
closing, *signal that the interview is ending*, which gives the patient
one last chance to share concerns or express himself or herself. Also
briefly *summarize what you learned* during the interview.
◉ You can use different *types of verbal responses* to assist the
narrative and help gather data. Each response plays a role in the
interview process, but practice is needed to use them effectively and
move among them smoothly.. Answer: ...
,◉ Through *facilitation*, *silence*, *reflection*, *empathy*, and
*clarification*, you react to the facts or feelings the patient has
communicated. Your response *focuses on the patient's frame of
reference.*. Answer: ...
◉ Through *confrontation*, *interpretation*, *explanation*, and
*summary*, your response *focuses on your own frame of
reference*, thoughts, and feelings.. Answer: ...
◉ *10 traps of interviewing*. Answer: *10 traps of interviewing*.
These nonproductive verbal messages include:
(1) Providing false assurance or reassurance,
(2) Giving unwanted advice,
(3) Using authority,
(4) Using avoidance language,
(5) Engaging in distancing,
(6) Using professional jargon,
(7) Using leading or biased questions,
(8) Talking too much,
(9) Interrupting,
(10) And using "why" questions.
◉ *Nonverbal modes of communication*. Answer: *Nonverbal
modes of communication* include:
, - Physical appearance,
- Posture,
- Gestures,
- Facial expression,
- Eye contact,
- Voice, and
- Touch.
◉ *Nonverbal communications convey messages* from the sender
to the receiver. Work to develop the ability to read patients'
nonverbal behaviors and to monitor your own nonverbal
communication.. Answer: ...
◉ Modify communication techniques based on each *patient's
developmental stage,* including parents, infants, young children,
adolescents, and older adults.. Answer: ...
◉ Learn to communicate effectively with *patients who have special
needs*, such as those with a hearing impairment, acute illness, or
intoxication and those who are sexually aggressive, angry, anxious,
violent, or in tears.. Answer: ...
◉ When a *patient comes from a different culture,* modify your
approach as needed. Behaviors that one culture views positively may
COMPREHENSIVE PRACTICE SOLUTION 2026
VIEW AHEAD SET
◉ *Internal factors*. Answer: *Internal factors* are what *you* bring
to the interview.
◉ Three internal factors promote good communication. Answer:
Three internal factors promote good communication:
(1) *liking others*,
(2) *expressing empathy*, and
(3) *having the ability to listen.*
◉ * External factors*. Answer: *External factors* relate mainly to the
*physical setting.*
◉ You can foster good communication with which external factors?.
Answer: You can foster good communication with certain external
factors, such as by *ensuring privacy*, *preventing interruptions*,
*creating a conducive environment*, and *documenting responses*
without interfering with the conversation.
,◉ The interview has *three phases*:. Answer: The interview has
*three phases*:
(1) *introduction*,
(2) *working phase*,
(3) *closing.*
◉ During the first phase of an interview. Answer: During the first
phase, *introduce the interview.*
◉ During the working phase of an interview. Answer: During the
working phase, *gather data.* Start with *open-ended questions,*
which ask for narrative information. Then use *closed questions,*
which ask for specific information in short, one- or two-word
answers.
◉ During the closing phase of an interview. Answer: During the
closing, *signal that the interview is ending*, which gives the patient
one last chance to share concerns or express himself or herself. Also
briefly *summarize what you learned* during the interview.
◉ You can use different *types of verbal responses* to assist the
narrative and help gather data. Each response plays a role in the
interview process, but practice is needed to use them effectively and
move among them smoothly.. Answer: ...
,◉ Through *facilitation*, *silence*, *reflection*, *empathy*, and
*clarification*, you react to the facts or feelings the patient has
communicated. Your response *focuses on the patient's frame of
reference.*. Answer: ...
◉ Through *confrontation*, *interpretation*, *explanation*, and
*summary*, your response *focuses on your own frame of
reference*, thoughts, and feelings.. Answer: ...
◉ *10 traps of interviewing*. Answer: *10 traps of interviewing*.
These nonproductive verbal messages include:
(1) Providing false assurance or reassurance,
(2) Giving unwanted advice,
(3) Using authority,
(4) Using avoidance language,
(5) Engaging in distancing,
(6) Using professional jargon,
(7) Using leading or biased questions,
(8) Talking too much,
(9) Interrupting,
(10) And using "why" questions.
◉ *Nonverbal modes of communication*. Answer: *Nonverbal
modes of communication* include:
, - Physical appearance,
- Posture,
- Gestures,
- Facial expression,
- Eye contact,
- Voice, and
- Touch.
◉ *Nonverbal communications convey messages* from the sender
to the receiver. Work to develop the ability to read patients'
nonverbal behaviors and to monitor your own nonverbal
communication.. Answer: ...
◉ Modify communication techniques based on each *patient's
developmental stage,* including parents, infants, young children,
adolescents, and older adults.. Answer: ...
◉ Learn to communicate effectively with *patients who have special
needs*, such as those with a hearing impairment, acute illness, or
intoxication and those who are sexually aggressive, angry, anxious,
violent, or in tears.. Answer: ...
◉ When a *patient comes from a different culture,* modify your
approach as needed. Behaviors that one culture views positively may
