CLAIMS ADJUSTER FINAL EXAM
COMPREHENSIVE SCRIPT 2026 QUESTIONS
AND SOLUTIONS
◉ What's the difference between Emergency Program and Regular
Program in the National Flood Insurance Program? Answer:
Emergency applies to homes in communities that are a normally not
a flood hazard. Regular programs are awarded to an entire
community that is eligible due to flood hazard.
◉ What is the flood coverage on a regular program in a 1-4 Family
Dwelling? Answer: $250,000
◉ On what policy can you add the Flood Program endorsement?
Answer: None! It has its own policy through the Federal
Government.
◉ Difference in Conditions (DIC) Insurance Answer: A separate
insurance policy that provides open-perils coverage to fill in the
gaps left by flood coverage if a home is worth over $250K. Coverage
is produced through Excess/Surplus Lines.
◉ What is the waiting period on NFIP coverage? Answer: 30 days
after policy purchase
,◉ What is the coverage change waiting period for the NFIP? Answer:
5 days
◉ Give examples of the flood peril Answer: - an overflow of inland or
tidal waters
- unusual or rapid accumulation or runoff of surface waters
-Mudflow or Mudslide
- Collapse of land along the shore of a lake as a result of erosion
◉ What kinds of things does flood insurance cover? Answer: Your
house and your things (dwelling and personal property). No indirect
charges.
◉ Dwelling coverage extension for flood insurance covers what?
How much is it? Answer: Structures not attached to dwelling (O.S. or
Appurtenant structures). 10% of Dwelling limit. ***It is an extension
of coverage, NOT the $250K limit so any coverage needed here will
reduce the amount able to go to the dwelling.
◉ Contents coverage of flood insurance is limited to what? Answer:
Personal property damaged or destroyed by the flood itself and
belongs to insured and resident spouse/relatives. The insured is
liable for content of others.
, ◉ What are the coverages of flood insurance? Answer: Dwelling,
Contents, Debris Removal
◉ How are damaged items valued in flood coverage? Answer:
Dwelling - replacement cost
Contents - Actual Cash Value
◉ What kind of property is not covered by flood insurance? Answer:
Basements and underground structure (ex. septic tanks), animals,
money/accounts/bills, land, anything else covered by other policies
(motor vehicles, aircraft, watercraft)
◉ Loss Valuation on flood insurance Answer: (amount of insurance
purchased/80% Dwellings Total replacement cost) x Loss Amount
◉ Standard deductible on flood insurance Answer: $1K for Dwelling
and $1K for Content
◉ Personal Inland Marine Insurance Answer: Floaters or policies for
world-wide coverage of personal property on an open-peril basis.
◉ Is flood excluded from Personal Inland Marine Insurance?
Answer: NOPE. It's covered!
COMPREHENSIVE SCRIPT 2026 QUESTIONS
AND SOLUTIONS
◉ What's the difference between Emergency Program and Regular
Program in the National Flood Insurance Program? Answer:
Emergency applies to homes in communities that are a normally not
a flood hazard. Regular programs are awarded to an entire
community that is eligible due to flood hazard.
◉ What is the flood coverage on a regular program in a 1-4 Family
Dwelling? Answer: $250,000
◉ On what policy can you add the Flood Program endorsement?
Answer: None! It has its own policy through the Federal
Government.
◉ Difference in Conditions (DIC) Insurance Answer: A separate
insurance policy that provides open-perils coverage to fill in the
gaps left by flood coverage if a home is worth over $250K. Coverage
is produced through Excess/Surplus Lines.
◉ What is the waiting period on NFIP coverage? Answer: 30 days
after policy purchase
,◉ What is the coverage change waiting period for the NFIP? Answer:
5 days
◉ Give examples of the flood peril Answer: - an overflow of inland or
tidal waters
- unusual or rapid accumulation or runoff of surface waters
-Mudflow or Mudslide
- Collapse of land along the shore of a lake as a result of erosion
◉ What kinds of things does flood insurance cover? Answer: Your
house and your things (dwelling and personal property). No indirect
charges.
◉ Dwelling coverage extension for flood insurance covers what?
How much is it? Answer: Structures not attached to dwelling (O.S. or
Appurtenant structures). 10% of Dwelling limit. ***It is an extension
of coverage, NOT the $250K limit so any coverage needed here will
reduce the amount able to go to the dwelling.
◉ Contents coverage of flood insurance is limited to what? Answer:
Personal property damaged or destroyed by the flood itself and
belongs to insured and resident spouse/relatives. The insured is
liable for content of others.
, ◉ What are the coverages of flood insurance? Answer: Dwelling,
Contents, Debris Removal
◉ How are damaged items valued in flood coverage? Answer:
Dwelling - replacement cost
Contents - Actual Cash Value
◉ What kind of property is not covered by flood insurance? Answer:
Basements and underground structure (ex. septic tanks), animals,
money/accounts/bills, land, anything else covered by other policies
(motor vehicles, aircraft, watercraft)
◉ Loss Valuation on flood insurance Answer: (amount of insurance
purchased/80% Dwellings Total replacement cost) x Loss Amount
◉ Standard deductible on flood insurance Answer: $1K for Dwelling
and $1K for Content
◉ Personal Inland Marine Insurance Answer: Floaters or policies for
world-wide coverage of personal property on an open-peril basis.
◉ Is flood excluded from Personal Inland Marine Insurance?
Answer: NOPE. It's covered!
