Questions (Frequently Tested) with Verified answers
CRM stands for? - ANSWERCrew Resource Management
Why did CRM get implemented? - ANSWERBecause perfectly fine, aircraft
with no mechanical issues were crashing. Be able to reference 2 of the 4 big
incidents that drove mandatory CRM training.
Name the 2 out 4 accidents we talked about they could have be solved by
CRM - ANSWER1. United 171 in 1978 ran out of fuel over Portland, Captain
did not head warning bout fuel starvation from crew
2. Eastern 401 gradually descended into the Everglades because 3
crewmembers were fixated on a landing light indications when the autopilot
became disengaged.
3. 1982, Air Florida 90 crashed after take-off from Washington DC with a
myriad of crew problems, including: Poor communication, poor
leadership/followership, poor adherence to SOP
4. 1987, Northwest 255 crashed shortly after takeoff near Detroit (DTW)
when crew failed to configure the aircraft for takeoff with distractions and
non-standardization
_______% of hull accidents on aircraft were attributed the crew, not the
aircraft mechanics - ANSWER60-80%
, Accidents/Incidents are associated with what four things? - ANSWER1.poor
group decision-making
2. ineffective communication
3. inadequate leadership
4.poor task or resource management.
Pilot training programs historically focused almost exclusively on
________________. They did not effectively address
_______________________ that are also fundamental to safe flight. -
ANSWERthe technical aspects of flying and on an individual pilot's
performance
crew management issues
FAA mandate 121.404 - ANSWERAfter March 19, 1998, no certificate holder
may use a person as a flight crewmember, and after March 19, 1999, no
certificate holder may use a person as a flight attendant or aircraft dispatcher
unless that person has completed approved crew resource management
(CRM) or dispatcher resource management (DRM) initial training, as
applicable, with that certificate holder or with another certificate holder.
Major subjects for CRM training are: - ANSWER1. Communications
2. Teamwork
3. Decision Making/Judgment
4. Situational Awareness