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to accompany
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SupervisionofPolicePersonnel p
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TenthEdition p
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Nathan F. Iannone kp kp
kp MarvinD.Iannone p
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kp Jeff Bernstein kp
kp Robert Dowd kp
Contents
Suggestions forUse of Instructor‘s Manual ................................................................................................................... 1
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Introduction:OrientationtoSupervision ...................................................................................................................... 2
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Chapter 1................................................................................................................................................................... 3
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The Supervisor‘sRole ................................................................................................................................................ 3
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Chapter 2................................................................................................................................................................... 6
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The Supervisor‘sFunctioninOrganization, Administration, and Management................................................................ 6
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Chapter 3................................................................................................................................................................. 13
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Leadership, Supervision,andCommand Presence ...................................................................................................... 13
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iii
Copyright © 2024 Pearson Education, Inc.
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,Chapter 4................................................................................................................................................................. 21
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TheTraining Function ...............................................................................................................................................21
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Chapter 5................................................................................................................................................................. 31
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Interpersonal Communications .................................................................................................................................31
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Chapter 6................................................................................................................................................................. 40
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Principles ofEmployeeInterviewing ......................................................................................................................... 40
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Chapter 7................................................................................................................................................................. 45
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Some Psychological Aspects of Supervision ............................................................................................................... 45
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Chapter 8................................................................................................................................................................. 49
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Special Problems inCounseling and Remediation ....................................................................................................... 49
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Chapter 9................................................................................................................................................................. 54
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Employee Dissatisfactionand Grievances ...................................................................................................................54
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Chapter 10 ............................................................................................................................................................... 58
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Discipline: Principles, Policies, and Practices ............................................................................................................. 58
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Chapter 11 ............................................................................................................................................................... 64
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Personnel ComplaintInvestigationProceduresandTechniques ................................................................................... 64
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Chapter 12 ............................................................................................................................................................... 69
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Personnel EvaluationSystems and Performance Rating Standards ............................................................................... 69
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Chapter 13 ............................................................................................................................................................... 80
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Tactical Deployment ofField Forces .......................................................................................................................... 80
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Chapter 14 ............................................................................................................................................................... 89
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Legal Knowledge Every Supervisor and Manager Should Have.................................................................................... 89
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Chapter 15 ............................................................................................................................................................... 96
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Other ImportantSupervisoryand Management Topics ................................................................................................ 96
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Test Bank ................................................................................................................................................................ 99
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iv
Copyright © 2024 Pearson Education, Inc.
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, Suggestions for Useof Instructor’s Manual kp kp kp kp kp
This Instructor‘s Manual is designed to be used for a typical three-credit college course. It can also be
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used very easily for courses of greater or lesser length, at the instructor‘s discretion. In fact, the entire
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Manual has been designed to give maximumdiscretion to you, the instructor. Use it to guide your
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course as much as you need; let it support your own expertise, teaching techniques, and the unique
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needs of your class.
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There are detailed lesson plans for every chapter. These are intended to help you tailor your lesson
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plans to the needs of each class. Each chapter also has a number of Assignments offered. This puts more
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tools in your tool kit to help you get the best fit between the material and the student. There should be
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more here than you will need.
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There is an extensive bank of test questions. They will tell you how well your students are learning the
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material, and how well you are teaching them. Use them as starting points for your own test questions
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or use them as they are.
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In all cases, we have tried to help you get your students fully engaged as active learners. This bookis
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very practice oriented. The lesson plans and test questions have likewise been developed to help
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students get their hands on the subject. With your skill as a teacher and as a leader, they will not only
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learn about Police Supervision; they will learn how to become Police Supervisors.
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1
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, CourseIntroduction: Orientation to Supervision
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Activities
Activity 1: Course Procedural Requirements
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Materials Needed: kp 1. Chalkboard/Whiteboard/Flip charts asdesired kp kp kp
2. Chalk or erasable markers
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3. Other visual aids as desired
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Introduction: 1. Why understanding the rules of the school helps the student
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2. Howthe class will be conducted
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3. Discuss readings kp
4. Overview of course kp kp
Presentation: 1. What students can expect from the instructor
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2. What is expected of students
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a. Assignments
b. Classroomparticipation kp
c. Exams/makeup policies kp
d. Grading policies kp
3. Discuss features of the syllabus, text book, bibliography
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4. Method of presentation kp kp
5. Instructor, students, introduce themselves, any information about kp kp kp kp kp kp
themselves they want to share, briefly describe the motivation for
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taking the class
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6. Motivation: Discuss why it is essential for supervisors to master the kp kp kp kp kp kp kp kp kp kp
principles and techniques of supervising people
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a. Improve personal effectiveness kp kp
b. Improveorganizational effectiveness kp kp
c. Maintain high morale and reduce grievances kp kp kp kp kp
d. Make the job easier kp kp kp
e. Increase capacity for promotion kp kp kp
7. Make the transition into a new position more comfortable
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Assignment: 1. Collect any Activities from the preceding chapter
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2. Read the next chapter kp kp kp
3. Be prepared to discuss Applied Knowledge Questions and Questions
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2
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