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CPI Third (3rd) Edition | Exam Questions with Verified Answers | Graded A+

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CPI Third (3rd) Edition | Exam Questions with Verified Answers | Graded A+

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CPI Third (3rd) Edition | Exam
Questions with Verified Answers |
Graded A+

‣ All behavior is communication and distress behavior can be how a
person communicates their distress. Answer: True


‣ When a person exhibits behavior at the anxiety level of the CPI Crisis
Development Model, what is the recommended staff approach? Answer:
Be Supportive


‣ Our goal at every stage of the CPI Crisis Development Model is to help
the person de-escalate and reach Tension Reduction. Answer: True


‣ When a person exhibits behaviors at the defensive level of the CPI
Crisis Development Model, what is the recommended staff approach?
Answer: Be directive and supportive


‣ Rationally detaching in a crisis moment helps us respond in a way that
positively influences the situation. What does Rational Detachment
mean? Answer: Recognizing the need to remain professional by
managing our own attitude and behavior


‣ We need to understand the person's Precipitating Factors to help us
respond in a way that positively influences the situation. What does
Precipitating Factors mean? Answer: Factors the influence behavior

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