Absenteeism - correct answer The
failure of an employee to report to the
workplace as scheduled
Accountability - correct answer The
personal duty to someone else (a
higher-level manager or the organization
itself) for the effective use of resources
to complete an assignment
Active listening - correct answer The
intention and ability to listen to others,
use the content and context of the
communication, and respond
appropriately
Adverse employment action - correct
answer Any action, such as firings,
demotions, schedule reductions, or
,changes, that would harm the individual
employee
Affirmative action - correct answer A
series of policies, programs, and
initiatives that have been instituted by
various entities within both government
and the private sector that are designed
to prefer hiring of individuals from
protected groups in certain
circumstances in an attempt to mitigate
past discrimination
Arbitrator - correct answer A neutral
third party who resolves a conflict by
making a binding decision
Assessment center - correct answer A
place where job applicants undergo a
,series of tests, interviews, and simulated
experiences to determine their potential
for a particular job
Authority - correct answer The right to
give orders, enforce obedience, make
decisions, and commit resources toward
completing organizational goals
Autocratic style of management - correct
answer Highly directive and low in
supportiveness. Appropriate when
interacting with low-capability
employees.
Consultative style of management -
correct answer Highly directive and
highly supportive behavior, is
appropriate when interacting with
, moderately capable employees. Give
specific instructions, and oversee
performance at all major stages of a
task.
Participative style of management -
correct answer Low directive behavior
and high supportive behavior, and it is
appropriate when interacting with
employees with high capability. Spend a
small amount of time giving general
directions and a great deal of time giving
encouragement.
Empowering Style of Management -
correct answer Provide very little
direction or support to employees,
appropriate for outstanding employees.
You should let them know what needs to
failure of an employee to report to the
workplace as scheduled
Accountability - correct answer The
personal duty to someone else (a
higher-level manager or the organization
itself) for the effective use of resources
to complete an assignment
Active listening - correct answer The
intention and ability to listen to others,
use the content and context of the
communication, and respond
appropriately
Adverse employment action - correct
answer Any action, such as firings,
demotions, schedule reductions, or
,changes, that would harm the individual
employee
Affirmative action - correct answer A
series of policies, programs, and
initiatives that have been instituted by
various entities within both government
and the private sector that are designed
to prefer hiring of individuals from
protected groups in certain
circumstances in an attempt to mitigate
past discrimination
Arbitrator - correct answer A neutral
third party who resolves a conflict by
making a binding decision
Assessment center - correct answer A
place where job applicants undergo a
,series of tests, interviews, and simulated
experiences to determine their potential
for a particular job
Authority - correct answer The right to
give orders, enforce obedience, make
decisions, and commit resources toward
completing organizational goals
Autocratic style of management - correct
answer Highly directive and low in
supportiveness. Appropriate when
interacting with low-capability
employees.
Consultative style of management -
correct answer Highly directive and
highly supportive behavior, is
appropriate when interacting with
, moderately capable employees. Give
specific instructions, and oversee
performance at all major stages of a
task.
Participative style of management -
correct answer Low directive behavior
and high supportive behavior, and it is
appropriate when interacting with
employees with high capability. Spend a
small amount of time giving general
directions and a great deal of time giving
encouragement.
Empowering Style of Management -
correct answer Provide very little
direction or support to employees,
appropriate for outstanding employees.
You should let them know what needs to
